Name: Chambres d'hôtes Le Relais de la Perle
Address: 184 Route De Voiteur, Clairvaux-les-Lacs, Clairvaux-les-Lacs, Clairvaux-les-Lacs, 39210, France
Rating: 8

Smoke-free property

Heating

Newspapers

Express check-in/check-out

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

Electric car charging

General

Non-smoking rooms

Soundproof rooms

Hairdryer

Shower/Bathtub

Bathtub

Shower

Slippers

Toiletries

Rooms

Diet menu (on request)

Breakfast

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

Free bicycle rental

Library

Barbecue grill(s)

Bowling

Casino

Hiking

Picnic area

Barbeque

Sun Deck

Recreation

Free parking

Free Parking on Premises

Parking

Cycling

Sports

Children's playground

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Dole-Jura Airport

Jean Minjoz Hospital

Micropolis Conference Center

Citadel of Besancon

Besancon Cathedral

Hotel de Ville

Palais Granvelle

Musee des Beaux-Arts

University of Franche-Comte

Pelote Tower

Place du 8 Septembre

Porte Rivotte

Chambres d'hôtes Le Relais de la Perle

Clairvaux-les-Lacs

Suitable for a one- or two-night stay but not for a stay. Good location for visiting the Baume Retreat gentlemen. Friendly reception from the owner. Comfortable room but without any real attraction. Continental breakfast with good quality products.

A comfortable stop... that's all.

This country hotel should have the highest score! The hostess is extremely friendly and attentive. The hotel is very clean and there is attention even to the smallest details. The space is all very cozy. The breakfast is simply delicious. From those places where we feel at home... we will certainly return in the next one. There are parking spaces, even for electric cars.

Unforgettable

Great room for a couple WE the reception is very nice and the PDJ and very good to recommend, besides we are surrounded by vineyards and cheese producers... 10 minutes from Chalon Castle and its world-famous wine I highly recommend..

A very pleasant stopover

We had a reservation for 6 people. When we arrived around 6:00 p.m., the host welcomed us saying that she no longer has room for us because our reservation was never confirmed. I told her that the regulations for the entire reservation were made more than a month in advance and that in addition, she contacted me back the week before the reservation to ask me if we all had our sanitary pass. After checking, she confirmed, but no excuse on the horizon. She just said, It's not luck, it's fallen on you. She wouldn't offer us a resettlement solution or invite us to sit down to a party that we often find resettled.

You dishonest and rude host, watch out for overbookings!

Lack of friendliness and friendliness of the landlord during booking changes due to covid (refusal to pay the first time and no commercial gesture for the forced booking of a more expensive room) as well as during our stay: proposal to the limit of the unpleasant to welcome us earlier (we were married so stuck), impression of annoyance, no presence at breakfast and no questions about our night, no kind words at payment and departure. In short, we would have been better received in a hotel: it is a pity for a guest room, for which we are looking for friendliness.

welcome and kindness to see you again

We booked this accommodation because we had to travel with our cat and the website stated that pets are accepted. We said when booking that we would have a small cat with us. We booked one of the nicer rooms available and paid over €240 for two nights. (On the property’s website even the most expensive rooms go for less than €120 per night.) The owner replied saying ok, you may bring a cat and I will give you a room with a terrace so ‘the cat would be more comfortable.’ She did not say more about the type of room and we understood that it would be comparable to what we booked (or if not, that the price would be adjusted). The owner also did not mention an animal surcharge.

When we arrived, after a long drive from Brussels and in extreme heat, the owner showed us to a terrible, small, very shabby room that is not even on her website. The room was not in the wing where all the ‘real’ rentable rooms are. The toilet was outside. The terrace was blazing hot, impossible to use. The room as well. We asked about a fan and were told that it was not available. There was no fridge or tea/coffee making facilities, as was advertised. 

We asked whether there would be a discount and were told no, either take this or leave. Of course at that point, having driven all day and having an old, diabetic animal with us, leaving to go and try to find something else was not an option. The room was so hot that we could not sleep both nights. The cat also became ill from the heat.

It was clear that we were taken advantage of, and stuck in a horrible room that no one else would take even for free.

When we left, we were also charged a cat supplement on top of €240.

This is completely unfair and dishonest. We chose this property and agreed to pay the price based on the rooms we saw on the website. We understand that the owner can reserve specific rooms for people traveling with animals, and can charge extra for the animal, or charge for any specific damage done by the animal, but the details of the room should have been disclosed upfront. We would have never, ever agreed to pay this price for the terrible small, hot, shabby room that looked a million times worse than the real rooms she rents.  In fact we wouldn’t have stayed in this room even for free.

It was more complicated by our limited French. 


Dishonestly treated by owner

Mrs. ESTAVOYER has booked us a charming welcome. Very available, she is also very responsive to e-mails. The room  Dreams of a woman  is spacious and very comfortable. There is absolutely nothing to be said about the cleanliness of the premises. Breakfast is excellent and very cozy.

That's great.

We spent three days at Nathalie's house and everything was perfect: comfort, hospitality, kindness, an excellent and satisfying breakfast, and lots of wise advice for visiting the area, thank you very much, we'll be back!

Ideal for visiting Château-Chalon and Baume-les-Messieurs

It's our second time there, and just like our first experience, everything's perfect, and the place hosts breakfast, and we're sure to be happy to come back and enjoy the outdoors this time.

Flawless

After booking for three nights, we stayed four more nights. Spacious rooms and excellent beds. A warm welcome, located on the edge of the vineyards in an old vineyard house, the tranquility is assured. Not far from the city and beautiful villages where you can find a diverse restaurant. A thousand thanks to Nathalia for her kindness and availability.

Chambres d'hôtes Le Relais de la Perle

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Paid on the spot

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