Name: Chateau De Crazannes
Address: 24 Rue du Château, Crazannes, Crazannes, Crazannes, 17350, France
Rating: 8

Smoke-free property

Heating

Ticket assistance

Chapel

Garden

Terrace

All Spaces Non-Smoking (public and private)

No elevators

General

Bridal suite

Non-smoking rooms

Family room

Rooms

Laundry

Services and amenities

Breakfast

Meals

Free Wi-Fi

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Picnic area

Sun Deck

Recreation

Free parking

Free parking nearby

Parking

Swimming pool

Outdoor pool

Seasonal outdoor swimming pool

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Château de Crazannes

Château de Panloy

Les Lapidiales

La Pierre de Crazannes

Rochefort -Saint-Agnant Airport

Minimes Beach

L'Espace Encan de La Rochelle

Aquarium La Rochelle

Maritime Museum

Tour St. Nicolas

Tour de la Chaine

Grand Temple

La Rochelle Hotel de Ville

Tour de la Lanterne

Porte de la Grosse Horloge

Musee du Nouveau Monde

Musee des Beaux-Arts

Musee d'Orbigny-Bernon

Natural History Museum

Laleu Airport

Chateau De Crazannes

Crazannes

We stayed here for one night on Monday 31 October which is Haloween night. The room was via booking .com. The room had zero facilities (TV/tea and coffee making/private parking/initially no hot water/no heating/no pool availability). All these were meant to be provided according to the advert for the room. We challenged the owner who said tea/coffee was only at breakfast and "we didn't understand!!!". We thought the room was a twin but it had a double bed (although in retrospect I see the booking did state this). However I asked why and was told "I wanted a dear room for a cheap price" and I could cancel over the phone with booking.com and find a room in nearby Saintes at a hotel - on a bank holiday. The young owner is super confrontational and rude. Being Haloween, we knew that the Chateau was being used that evening for a party for outside people continued until 11pm (we had been prewarned) - but not prewarned that they intended to play loud sound effects repetitively in the coutyard or ring a bell on top of the accomodation tower around every 20 mins + run walking tours for groups up the spiral staircase directly outside the rooms - making a lot of noise. In the morning the breakfast was in the lower floor of the main chateau and this was OK except nobody around to help or speak to. Also the external reception was locked up so zero reception, no place to leave key (we left it in the door lock to the room), no receipt and even the side gate we entered the property into the day before was locked. Luckily the main gate was not. The owner has aparently taken the private courtyard parking for himself so our car had to go in an adjacent muddy field with c 30 other cars for the haloween party - not secure in any way. To cap it all the owner told me at the height of his ranting that "it was not a hotel" so why advertise it as such and why take 120 Euros/night from unsuspecting guests. I stayed in this Chateau in 2016 when it was under different ownership (current owner since 2019) and it was an excellent experience with full run of the chateau. Now you are only allowed access to the building through a tiny door at the base of the accomidation tower and no access beyond except for the lower section for breakfast. What a disgrace. DO NOT BOOK THIS PLACE.

Not a hotel ! Be warned.........

The frame of the castle is perfect for a wedding. All configurations are possible and having the accommodation + the room is a real plus. However, beware of the contract! you have to be willing to close your eyes to the fact that the contract is completely unbalanced. And you have to be willing to give up your right to the image as well as those of your guests. So this means that the castle can use the photos of your own wedding for advertising purposes and without restrictions!! We tried to discuss but we found a wall. We advise you to ask for the quote from the contract at the same time to avoid any bad surprises.

Think about it.

Fantastic building with a lovely back story and friendly hosts (Paul was very helpful when we arrived, thank you Paul!) and we had a lovely chat with the owner on the morning we left.

Very clean and tidy, great pool, comfy beds and spacious. Then breakfast room is one you will remember for a long time.

Great family accommodation

We rented the reception hall and the rooms of the estate for our wedding which was a magical moment for the whole weekend. Wonderful castle, magnificent park and Paul the manager of the estate was very attentive and listening to the slightest requests from us and our guests. We highly recommend it.

An exceptional wedding at the Château de Crazannes

This is a beautiful place, the building is stunning - at least from the outside - and the gardens are delightful. However, having been booked an English-speaking tour, our group was told we couldn't be led in English, but would have to read from a brochure. The owner came and told us that English-speaking tours were not possible, but on the website it states that they are held in both English and French. He was openly hostile and arrogant, and we didn't stay to complete the visit. We were extremely disappointed and hope that his attitude is not repeated to any other English visitors or indeed, to any other nationality.

A reception we did not expect

I brought 7 photographers over from the UK and one if our locations was the Chateau de Crazannes. We booked an English speaking guide for the tour of the chateau. When the tour started we were told that the tour would be in French. They refused to do the tour in English because the French people who joined the tour would have to wait too long whilst the English version was provided to us.

Because we went around the garden whilst waiting for the tour to start, we were only given a 50% refund.

I would not recommend this chateau as a place to visit, regardless of what language you could understand. The owner was rude and unsympathetic.

Photography Group Visit

We had booked a room (the one of the Black Prince) for the 10/09. after a 100 km detour we arrive at the castle at 7:00 and find its doors closed. Curiously a couple were in a black collecting tractor parked in the field in front of the entrance...The English-speaking man gave me the impression of knowing the castle well and told me to be surprised and couldn't do anything. this is our adventure. It's absolutely shameful to have an establishment closing its doors when the room had been confirmed to us. This Anglo-Saxon man who knew the residents very well (maybe the owner probably had to flee to join the start of a rally whose start was the next day in Angoême.

Castle closed when we booked a room!!

We spent 3 days and 2 nights at the castle. The place is really beautiful and landscaped, the ambiance rooms of the time, but with the current comfort for the bathroom. We enjoyed the warm welcome, as well as the visit to the castle offered as guests.

Night at the Castle

I booked the suite Marie de la Rochandry for my parents' wedding anniversary and the room of the Pilgrims for me. The reception was charming and attentive. A little disappointment when I arrived in the rooms because the photos on the website are flattering compared to reality. In the subsequent absence of headlamps no table or TV making the layout minimalist. The refrigerator was very cold. No tea or coffee, finally supplied on request. In the other room some of the furniture and decorative items on the photos were no longer on site. The TV was a service to improve installation price. We enjoyed being extended at the time of booking and not having to the breakfast. We were offered a full-size satellite dish but we were able to go to the hotel. In the next room we found a newly built room.

Unusual night but a little disappointed

This fabulous place has extraordinary history and fabulous staff. It's set up for kids, too, with fun costumes and numerous references to Puss in Boots. (As it turns out, this castle was owned by the actual nobleman who served as the model for Perrault's "Puss in Boots" fairy tale.) We took a tour around the grounds and heard about 800 years of local history from a deeply well-informed guide. (She knew so much that she offered *various theories* from competing historians on certain aspects of the history.) She didn't shy away from the difficult parts of the chateau's history, especially its use several hundred years ago by some leaders in the Atlantic slave trade. She exemplified the enthusiasm of the many people who have committed themselves to keeping the chateau vivid today.

       We also stayed for several nights. The rooms are giant and luxurious, a true treat.

       When you come, don't miss the beautiful Romanesque church right next door, which served as the village site of worship for over five hundred years. Also take a look at the pigeon house, which, in more feudal times, housed a giant flock. Well worth a visit!

Chateau De Crazannes

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