Name: Hotel Les Clarines
Address: 13 Rue Du Rouchas, Les Deux-Alpes, Les Deux-Alpes, Les Deux-Alpes, 38860, France
Rating: 7

Elevator/lift

Smoking areas

Terrace

Electric car charging

General

Accessibility features

Accessibility

Laundry

Luggage storage

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Hiking

Recreation

Swimming pool

Pool and beach

Fitness facilities

Sports

Sauna

Beauty and wellness

Playroom

Family/Kid Friendly

Kids

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Super Venosc Ski Lift

Diable Ski Lift

Pied Moutet Ski Lift

Jandri 1 Ski Lift

Les Deux-Alpes Ski Resort

Vallee Blanche Ski Lift

Petites Cretes Ski Lift

Vallons Ski Lift

Alpe d'Huez Airport

Palais des Congres Alpexpo

Alps Stadium

Place Paul Mistral

Museum of Resistance and Deportation

La Caserne de Bonne

Eglise Notre Dame

Place Notre Dame

Museum of Grenoble

Place Grenette

Grenoble Theater

Jardin de Ville

Grenoble-Bastille Cable Car

Dauphinois Museum

Fort de la Bastille

WTC Grenoble

Minatec

Meribel Airport

Chenus Ski Lift

Verdons Ski Lift

Praz Ski Lift

Grangettes Ski Lift

Ariondaz Ski Lift

Belvedere Ski Lift

Hotel Les Clarines

Les Deux-Alpes

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

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14-beds

15-beds

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2-beds

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3-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We Arrived as a party of 4 , ( booked through Crystal ski who were amazing btw )  things broken in the room only remedial things like lights plugs in sinks etc , which in all honesty didn't matter to us at all until they tried to charge us.

however the reception then requested a 400 euro deposit when wasn't mentioned anyhwere previous when booking, but again not a huge issue untill they decided we needed a pay a cleaning fee of 190 euros after wed checked out and had got back to the UK ( very convenient ) we left the room immaculate beds stripped etc. only thing we had done is left rubbish neatly stacked up in corner of room as were on the 8th floor and left for the airport at 5am. 

on top of this I appreciate we are in France , but never the less the receptionists were extremely rude to the point I had to walk away before loosing my temper.

we are the most laid back group going but even the staff at this hotel was enough for us to not want to return. 

everything else about the hotel was suitable. other than the fact it advertises at ski up . this is not the case you have to cross a road etc its abotu a 5- 10 minute walk  it has never bee and never will be ski up. 

les 2 Alpes is a must visit for skiing but i would avoid this hotel in the future.

RUDE Receptionists. Not ski up hotel.

Due to lack of snow the ‘ski in/out option was very limited as the building is not on the main ski area. You also need to take different lifts within the building to get to the Super Venosc Gondola. Would not visit again only due to the location. 

Good accommodation

Definitely not 4 star. The room looks nice in the pictures but the reality is very different. We had all sorts of issues with our room - lights that didn’t work, smelly drains, unclean bathrooms etc. It’s also not true that this place is ski in ski out so don’t be fooled by that! It’s a 5 min walk to the main lift. The hotel also took a £400 deposit on arrival which feels excessive. All in all, I wouldn’t bother booking 

Definitely not 4 star

4 of us stayed in a 2-bedroom apartment advertised on Crystal for 1-6.  It may be ideal if you have 3-4 small children but it would have been quite unpleasant if there were 6 of us staying in it for a week. We had a lovely time and used the pool, sauna and steam room several times. We thought it was in a great location but we are quite used to walking so the short walk to the Diable lift was quite pleasant for us. The handy patisserie nearby was great for morning bread and croissants - I think Les Petits Caprices d'Emilie Paris.
The biggest negative of this apartment was that the only storage in the main bedroom was a wardrobe with a handful of hangers. The twin room had a wardrobe that was half shelving which made more sense. I stored my clothes on the shelves in the kitchen wardrobe (I presume meant for someone sleeping on the sofa bed).  Oven gloves would be handy and a mat inside the door.  We stored our outdoor shoes in a cardboard box.

Modern apartment with great facilities but lacking in storage

This is the second time we have stayed at MMV Clarins, the location is great, the apartment was very clean and great for our stay! It is close to shops and 10 minute walk (with children) to main slopes! Overall very happy with our stay! 

Family Holiday

Recently came back from a 1 week stay (family of 4, staying in apartment for 6). Overall we had a nice stay,  some really positive points, some less so.
I would  give  a 3.5 rating/Good if I could. I would say it is above average but not quite "very good".

I will start with the positive : 
Staff is friendly and efficient. Reception team was always helpful, most spoke very good English. Any issue with the apartment (faulty rad in a bathroom) got sorted very quickly as they sent a technician promptly.
Great facilities : swimming pool, sauna, steam room, spa, as well as pool table etc,
I used the pool several times and it never felt too crowded (best time was at lunchtime it was empty !).
Activities for kids & teenagers, including a "gouter"/snacks late afternoon where they serve cakes etc usually followed by a quiz. Also activities in the evenings  (karaoke, show etc).
Apartment was clean, not super spacious but enough for us 4. 
Kitchen area adequate to cook. A small cleaning kit was provided including sponge, washing up liquid & dishwasher tablets but no tea towels, and only 1 bin bag (and 1 toilet roll). 
Easy checking out process / only kitchen & bathrooms had to be cleaned and bed linens put into laundry bag provided on last day.
There is a Skiset downstairs to hire equipment, so this is handy. However it was so busy when we got there, with queues going out the door, we decided to use Decathlon around the corner instead.

Negatives :
In my opinion the residence is too big/or not designed practically. 
To get to our room we had to get a lift from Reception to level 5, follow a very very long corridor to the other end of the building and get another lift from that block to get to level 8. Getting from our room to reception could sometimes take 10 minutes + if lifts were busy !
No way of phoning reception (no phone in rooms) hence had to take a long trip to reception instead. They can also be contacted via the app/email though and respond quite fast.
(1 lift was broken on our last day and we had to use stairs to get to reception, which was fine but would have been very difficult with luggage, snowboards etc).

Not enough storage space in rooms. We only had a small, thin wardrobe with 4 hangers, in our double room, no drawers. Bedside tables were a simple block of wood, stylish perhaps but no use to store anything ! I resorted to keeping all my clothes in my suitcase for the week and get them out each day.

Our apartment was very close to the Baby room (level B8), at times it was very smelly in the corridor (I am guessing nappies ?)

Lack of atmosphere in the evenings. Common lounge area didn't feel lively. I
 thought there was a bar on site,but in fact  the reception staff make a small selection of drinks behind reception area. Reception shut at 9pm

Location wise, it is a short walk to some bars, restaurants and shops. It is also a walk to the main ski area (Diable lift), and further to Jandri (probably 10-15 min which feels a long way for kids in ski boots !!) and the resort centre (tourist office etc).
There's a free shuttle bus, but usually very full and timings can be hit/miss.

All in all, a pleasant stay. I chose Les Clarines mainly for its facilities, and they did not disappoint. But should I return to Les 2 Alpes, I would probably go for somewhere more central, closer to the main ski area and slightly smaller.

Good stay, but mixed review...

We were a little worried after reading some of the negative reviews but these were totally unfounded.  We arrived early to be welcomed by friendly staff who stored our luggage until we were able to check in.  Our apartment -  two bedrooms (sleeps 6)  1 shower room, 1 bathroom & 1 toilet  was compact but perfectly acceptable for our family of 5 (2adults and children 19, 17 & 14).  The decor was modern and clean and we had all the equipment required.  The children happy that they had bedside USB charging points!  We all slept well, on comfortable beds and the nights were very quiet.  We didn't have the Ski in, Ski out experience as the Vallee Blanche wasn't open but this didn't effect our holiday.  We would recommend walking to the Diable lift to start the day rather than the Jandri Express. We had a thoroughly enjoyable experience and hope to return.

Would love to return!

I recently stayed here with a group of 8 people in a large apartment, and although the apartment just about everything else was terrible. We were on the top floor which meant we have to get 2 lifts to get to our room, we only had 2 keys between all of us and we were not allowed any more and even offered to pay. As you can imagine it's extremely inconvenient when you have been skiing all day and can't get into your room. The pool and sauna were closed the entire week, which was a large reason of why we booked in the first place. The deposit on arrival was a large amount of money which has still not been given back yet around a month on

Awful

Just had a two day stay here for four adults (two couples). We had a "six" bed apartment, but it would be a squash to have 6 adults in here, mainly due to there being one loo (two showers/bathrooms though). Everything was clean and modern and the staff were lovely. The building can take a bit of navigating for certain rooms - we had to take two lifts in different buildings and they're not that well sign posted - but it's not the end of the world. The ski hire place is downstairs in the same building which is very convenient and they were great. And the ski lockers are allocated per room and lockable with your keycard (quite snazzy), but the space in the bootroom is limited. The walk to the Diable lift and back isn't too bad - 10 mins. The Venosc lift at the back of the hotel wasn't working, but no one really comes to Les Deux Alpes to ski the Valley Blanche side so we weren't bothered about that. We didn't use the spa and pool, but it looked good. Bring soap for the bathrooms, shower gel etc, and spare loo roll. Overall, we liked it. Good value, clean and convenient!

Would visit again

Crystal Ski Holiday. Good location, great for bars/restaurants,  10min walk to main lifts, unfortunately the ski lift right behind the hotel did not have sufficient snow for ski in ski out. Our 2 bedroom apartment was the nearest room to main reception with a side outlook balcony. Never needed the lift as just up stairs, very handy for pool and boot room was 2 floors directly below,  again using stairs.. Ski hire was just next to boot room. Space was fine for 3 adults but would  be an issue for 4 adults as bedroom space is limited. Bring a dish towel for drying plus some bin bags. Coat hangers, washing liquid, sponge/cloth, toilet paper all provided. Rachel the rep was excellent, always available each night in reception and by phone. One night our key card wouldn't work at 10pm and with one call she got it sorted. Reception staff spoke English and had great customer service. 

Hotel Les Clarines

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