Name: Hostellerie la Terrasse
Address: Pres du Chateau, Lacapelle-Marival 46120, Lacapelle-Marival, Lacapelle-Marival, Lacapelle-Marival, 46120, France
Rating: 7

Smoke-free property

Heating

Newspapers

Garden

Terrace

General

Laundry

Luggage storage

Services and amenities

Restaurant

Meals

Spanish

Languages Spoken

Library

Fishing

Recreation

Free parking

Free parking nearby

Parking

Cycling

Fitness facilities

Sports

Pets allowed

Pets

Location

At the hotel

Aurillac Airport

Marcillac Airport

Laroche Airport

Hostellerie la Terrasse

Lacapelle-Marival

The big problem with this establishment is that the reception at your arrival is very, very special!... While you have made 25 steps and are a little tired, you will be confronted by the Patroness!

It's a nice, clean (but...) hotel, the only hotel available here.

I confirm: not for the box guests. cold room. proper room but when it comes to catering a disaster. we had a terroir menu in theory. we got to the restaurant room at 8pm and finished dinner at 8.25pm. we got in a mini portion of mushroom quiche with a few salad leaves. on the plate a shell of vegetables partially pureed like the ones we find on a large area with 3 round slices of cute pork net and a dessert of a crackpot cookie with a little chantilly and strawberries. even the cafeterias with large areas do better.

More than just dying

Reservation with smartbox, room, meal, breakfast. Access: large parking lot nearby. Home as cold as on the phone as on the premises. Comfortable bed but dated room and bathroom. We had a terroir menu meal with the box but we were forced to eat another meal! Proper breakfast with wine, different drinks, little salt. In short, we felt a difference in treatment between normal guests and smartbox guests for both room allocation and meal allocation. We understand that the hotel loses part of the amount paid, but in the end we paid a price that did not match the service.

Not for Box customers

We had booked with reservation (reservation confirmed and already paid) and the very morning they wrote us a message saying that there was no place. situation on the edge of the absurd.

Absolutely avoidable!

The owner is in a change of mood. We were promised a room with a balcony and garden view where city and climate. We found ourselves with a room with a view of a wall above the kitchen ventilation.

Mediocre

Good point: the beds are comfortable but for the rest it leaves something to be desired: spider, smelling of tobacco and not very friendly reception.

A few changes to be made...

A warm welcome... a very nice setting... the rooms are very comfortable and pleasant... the perfect dinner... in a very nice setting... to recommend.

Oh, by the way.

It's a good place, a good place, a nice little place, but having to renegotiate a reservation that's being traced after 25 kilometers of walking is unlikely, obvious bad faith from the owner, unprecedented.

Reservation price not respected

The most unpleasant reception ever experienced by the owner on the phone in a sleepy hallway couch welcoming you with her cell phone in the middle of a private conversation and not bothering to hang up, hotel accepting dogs for 7 € you are entitled to very derogatory remarks.

FURIOUS

A good surprise two steps from home. The setting is not idyllic but a good welcome followed by a good service of a good kitchen have managed to make us forget the proximity of the road finally not inconvenient. the server is a very pleasant professional. the kitchen staff must be just as much because everything was delicate. good...the dessert a little less.. overall very good.

Hostellerie la Terrasse

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