Name: CGH Résidences & Spas les Chalets du Soleil
Address: Quartier Reberty, Les Belleville, Les Belleville, Les Belleville, 73440, France
Rating: 8

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Terrace

No elevators

General

Accessibility features

Wheelchair Accessible

Accessibility

Concierge services

Luggage storage

Services and amenities

Hiking

Recreation

Parking

Pets allowed

Pets

Extra decontamination measures

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartament hotel

Cinema Les Bruyeres

Bruyeres 1 Gondola

Les Menuires Ski Resort

Lake Bruyères

Meribel Airport

Chenus Ski Lift

Verdons Ski Lift

Praz Ski Lift

Grangettes Ski Lift

Ariondaz Ski Lift

Belvedere Ski Lift

Alpe d'Huez Airport

Alps Stadium

Museum of Resistance and Deportation

Museum of Grenoble

Eglise Notre Dame

Place Notre Dame

Place Paul Mistral

Grenoble Theater

Place Grenette

Dauphinois Museum

Fort de la Bastille

Jardin de Ville

Grenoble-Bastille Cable Car

La Caserne de Bonne

Palais des Congres Alpexpo

WTC Grenoble

Minatec

CGH Résidences & Spas les Chalets du Soleil

Les Belleville

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We rented one of the ‘trendy’ apartments and were allocated an apartment in Chalet Natalia. The location is reasonable for access to the slopes but cannot really be described as ski in/ski out, it’s more ski out but even that is a stretch of the description; to ski out you need to take a short walk up the road and then join a ‘blue’ that allows you to ski down to one of the main runs leading to the ski area. We could not find a ‘ski in’ route except for using the same blue run and walking up it back to the road. When we stayed mid March there was virtually no snow on this ‘run’. I’ve included a picture that shows it. 
Our apartment did not look like it had been cleaned prior to our arrival and the floor and table/chairs were also very dusty. 
The lighting in all the rooms is also a bit dismal and could do with more ambient lighting. Bathrooms were well lit and the showers were excellent. 
The kitchen was well equipped with everything we needed. 
Staff at reception were very friendly and extremely helpful. 
Overall we would stay here again and would recommend it but you just need to be aware of the ‘ski in/ski out description.
Local Sherpa supermarket 5 mins down the road and a couple of local restaurants within walking distance.

Excellent location but not really ski in ski out!

There were acceptable elements of our stay but they were heavily outweighed by the long list of negatives.

Overall: staff were extremely unhelpful, accommodation didn’t match advertisements or our booking confirmation, accommodation itself was fine, but not up to standard given what you’d paid for.

Pros:
1. location - near a ski rental and supermarket, can ski in and out
2. Chalets are spacious

Cons:
1. extremely unhelpful staff - had to call five days in a row to get the response ‘we can’t help’, claimed that they called external service providers to help but they clearly hadn’t as when challenged on it they didn’t respond. They also do not respond to emails so if you have any sort of problem they won’t help you.
2. They transferred our booking to a different chalet without informing us
3. Advertised luggage storage doesn’t exist - they just put your luggage in the reception area where everyone passes through and anyone can touch it/take it.
4. Tv is not 60 inch but 20 inch
5. Wifi is incredibly slow/doesn’t work at all - couldn’t even handle sending an email.
6. Ill equipped kitchen - only one chopping knife for cooking for 12 people
7. Some bathroom drains (shower and sink) emit a foul smell
8. Only provided one set of keys that fully opened the ski locker - the other two sets only opened one door, leaving 8 of us struggling to reach through each morning
9. Beds are really uncomfortable - everyone in our group struggled to sleep, not ideal when you are out all day skiing 
10. The rooms are advertised as soundproof but they definitely are not - we were woken up each morning by the sound of the people above/around us dragging out their chairs to sit on them. It was okay because we were getting up early anyway, but imagine if you’re with young children this would be hard. 

Most of these things would be fine if it was just one of them, but when all of these add up it’s not a nice experience for a holiday! Definitely won’t be returning. We took the good ratings overall as a good sign, but from looking through reviews closely on here and google it seems that service has gone downhill recently.

Seems to have plummeted in quality recently

We did stay from 11th  December 2021 for 1 week and this was the first week the residence was open since March 2020.  The residence is not just one building but the accommodation is located in different chalets.  They have authentic chalets and trendy chalets.  We booked a trendy chalet and were given an apartment in the Julietta chalet.  The location in relation to the slopes is different for each chalet so I can only speak about the Julietta chalet.

Reception:
The people at the reception were brand new so this must not have been easy for them but they were very kind.  We did have to fill in some papers, give a deposit and then we received the keys.  The explanation on where to find the exact chalet could have been a bit more accurate but it turned out well.  There is no parking space at the reception.

Apartment:
We did book an apartment of 48 m² for 6 persons for the 2 of us so we did have plenty of space.  The apartment had a separate toilet, a spacey bath room with a bath tub and shower in the bath, a very well equipped kitchen with everything working perfectly, a cosy living room with a sofa bed, a spacey bed room with a double bed and a window and a very small bedroom with 2 separate beds and no windows.  This last bedroom is nice for children but if you want to share the  apartment with friends and family this could be a bit of a problem.  Some more cupboard space would be handy, so make sure you do not book a flat that is too small.  Certainly for a ski holiday with so many warm clothes that take up space.
The apartment was very, very clean and we like that the cleaning is included in the rate so done professional and not by the previous occupants.

Extra services:
Bread service: you can order bread, croissants and pain au chocolat from the reception the day before and they are delivered to your apartment which is a great service. 
Parking: covered parking close to the chalet  for 65 € for 1 week
Ski

Very nice apartments with excellent location

Always great in either modern apartment or traditional chalet apartment. Great location on the slopes in Reberty 2000 in between LM and VT, for hassle free skiing and within 50 meters of the ESF ski school which happens to be right next to the apres ski bar (La Reserve) - so enjoy a hot wine whilst waiting for the kids to return! 

Tip would be to ski Saturday lunch to Saturday afternoon so arrive Saturday late morning or the road up from Geneva or Grenoble is extremely busy. Likewise try to ski final Saturday and travel back late as road is less busy and the pistes are empty on Saturdays...

Fourth year staying...super location 

Great apartments, great location close to the slopes (not quite ski in / ski out).  The apartment was lovely and clean, warn and well equipped. This was our second year in Les Chalet du Soleil and won’t be our last.   Highly recommended.

Fantastic Apartments

Excellent in out facilities in a great place. The flats are neat and clean. One problem in the main bedroom is that the cupboard doesn't open easily because the bed is in the way. The cupboard door has a type of handle that makes it hard to get in. Another problem is that the electricity sockets are awkward to use when you are recharging phones and computers. Lastly the internet connection is poor and the time limitation irritating and unnecessary.

Richard Pomeroy 811 Julietta

We have been here several times. Friendly people at the reception. Chalets: very good, large rooms en clean. The situation directly at the slopes, for the kids perfect near the ESF, very good!!! Until a next holiday! 

Very Good! Right at the slopes!

never come again to your place because of your services at the reception. it was teribble experience. even so we liked the epartment the fact that there was nobody there to help when needed was terrible..

CGH Résidences & Spas les Chalets du Soleil

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