Name: Goélia Cap Bleu
Address: Quartier "Les Arnettes", Lieu dit Carro- Boulevard de la Vigie, 13500 Martigues, France, Martigues, Martigues, Martigues, 13500, France
Rating: 8

Air conditioning

Garden

Terrace

General

Family room

Rooms

Accessibility features

Accessibility

Internet

English

French

Languages Spoken

Hiking

Fishing

Ping-Pong

Recreation

Parking

Garage

Swimming pool

Beach facilities

Pool and beach

Diving

Tennis court

Sports

Children swimming pool

Family/Kid Friendly

Kids

Pets allowed

Pets

Location

At the hotel

Plage de Carro

Verdon Beach

Plage des Agoutaou

Pointe de Bonnieu

Marseille Provence Airport

MuCEM Museum of Civilizations in Europe and the Mediterranean

Fort Saint Jean

Cathedral la Major

Musee d'Archeologie Mediterraneenne

La Vieille Charite

Centre de la Vieille Charite

La Criee National Theater of Marseille

Notre-Dame de la Garde

Vieux Port

Musee d'Histoire de Marseille

Jardin des Vestiges

Marseille Opera House

La Friche Belle de Mai

Parc Borely

Palais Longchamps

26th Centenary Park

International Fair and Exhibition Center Marseille

Parc Chanot Convention and Exhibition Center

Velodrome Stadium

Vasarely Foundation

Paul Cezanne University

Pavillon Noir

Grand Theater of Provence

Les Allees Provencales

Place des Quatre-Dauphins

Place d'Hotel de Ville

Saint-Sauveur Cathedral

Place des Precheurs

Eglise de la Madeleine

Paul Cezanne's Studio

Goélia Cap Bleu

Martigues

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Perfect place for holiday.  Closed area,silent residence. Very nice ,friendly,helpfull  Stuff. Close to the See and Carro center,Beach also. Wonderfull place for short break and long stay. Good ,big Swimpool.

Paradise ,silence, no rush

We (my wife and I) booked a staying in a '1 x Maison 3 pièces 6 personnes' (Résidence Cap Bleu) and this for the period from 14/09 till 28/09. 
Although there is theoretical place for 6 persons, we used it only by two persons. 

We are travellers, as many others, who like to stay in a place (house/villa/apartment/hotel) with a reasonable level of comfort and amenities which should be offered to any guest, whereby the following parameters are obviously of a paramount importance: cleanness, hygiene and absence of broken furniture/appliances/sanitary. Elementary security, including security relating to our property such is our car, is also important for us, as for any other guest 

This 'residence' was presented by the website of 'voyageprive' com as being conform to these expectations of quality, comfort and security. Unfortunately, this turned out to be a huge lie of 'voyageprive'. Another big lie was the so-called price reduction offered by 'voyageprive' of 70%. In reality we paid almost the same price as we have seen at the reception of this residence. 

Hence, 'voyageprive' com has clearly mislead us as consumers in this case. 

Whereas we could have accepted the misleading 'reduction' if the holiday had been nice, we cannot accept the lie concerning the accommodation which caused to us material and moral damage. 

I. Huge problems with the house and shocking and disappointing reaction of 'voyageprive' com 

The house, which gives the customer an impression of not being cleaned during many years, was so dirty that it should by declared as not liveable by the health department and. My wife, who is very allergic, had several allergic attacks during the first days and couldn't sleep in that house. 
It seems to me that the pillows used in that house to sleep on have been used before in the toilet or dragged through the mud. The smell of those pillows gave at least such an impression. The bed sheets were in an identical horrible situation. The fact of looking and specially smelling the mattress and the idea that you need to sleep on, would force one to vomit. Indeed, even various stains of urine were visible on the mattress ! 

Nobody cleaned the floor decently; in some corners you could see a spider web, dishes and cutlery were dirty, cooking pots were dirty and some of them showed corrosion. 
Food poisoning would not be farfetched when using them. 

The white bath became of a rather black colour by not being cleaned enough. 
Taking a bath was impossible also for a second reason, i.e. because of a lot of insects (mosquitoes) in the bathroom. The second bedroom had a separate shower and we used this, since we had to find a place to wash ourselves somewhere, only after heavy cleaning by ourselves (!) the first day despite corrosion in this shower. It was a matter of survival and keeping attention of not becoming sick in that house rather than a "holiday" one would expect. 

After complaining about this dangerous situation for our health, the direction of this residence said that a cleaning woman would come to solve the problem as soon as possible. When? The answer was after four or five days at the earliest! 

We also called 'voyageprive' com and the answer was shocking: they don't see there was a problem and if we don't like it we can go away without reimbursement or not even a small reimbursement, let alone a moral compensation for the holiday we were waiting an entire year for. Nobody of 'voyageprive' com has been on site to see/verify the reality, even our photos cannot help in this situation. Several allergic attacks were not a problem for 'voyageprive' com. 
This illustrates how the internet travel agency 'voyageprive' com takes care about its customers. 
Apparently and after talking to 'voyageprive' com, one should conclude that the fact that my wife had several allergic attacks was her fault and not the fault of this residence or the fault of 'voyageprive' com. 

Only the fifth day of our staying a cleaning woman finally arrived, after we have been cleaning by ourselves in primitive circumstances during 4 days because it was impossible to live in that house - world upside-down. The house should be cleaned professionally and repaired before guests arrive. 
The guest should not replace a cleaning team. The guest paid for a clean house in a good condition. 
This first week was a real nightmare, so far away of the intended holiday with house and swimming pool. We were afraid to use the swimming pool for hygienist reasons. 

II. Other problems of this residence 

Later, we discovered that many houses were occupied by season workers / guest workers who used in the later evening the internet (WIFI) connection near the reception. Ten persons in one house might be very cheap indeed but it was extremely noisy and all those people were occupied with questions like 'Visa', payment and finding a new job. In a holiday resort you don't want to be confronted with such problems. 
This residence was not a holiday resort, but it was only presented and sold as such which is another example of misleading advertising by 'voyageprive' com. 

III. Unsafe situation and damage caused to our property 

We discovered something else about this complex, namely there are not only houses rented out for holiday in this residence but also houses owned by an owner who stays there on a permanent basis. Most of these 'permanent' owners don't like travellers who rent a holiday house. Some of them, who are a bit frustrated, can even cause deliberate damage to your car. This happened to our car. 

The direction of the 'residence' and also 'voyageprive' com told us that's our fault because we don't park correctly. Very strange if you parked on a normal parking space within the borderlines and more than 80% of the parking places are empty. 
We said clearly to 'voyageprive' com that we are victim of a damage caused to our car but 'voyageprive' com said that we are the aggressor. Again a shocking answer we received. It should be stressed that nobody has the right to bring damage to our car. 
Neither the direction of the residence nor, certainly, 'voyageprive' com helped us finding a solution. 
The only help we received was by the French police, which said we took the right decision to protect ourselves. The French police understood that we're the victim in this case as opposed to 'voyageprive' com, who said that we were the aggressor in this case. 
A PV (process verbal) has been issued which demonstrates that our complaints are serious.

Goélia Cap Bleu

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Internet

Languages Spoken

Recreation

Parking

Pool and beach

Sports

Kids

Pets

Policies

Check-in terms and conditions

Additional information

Payment