Résidence Pierre & Vacances Avoriaz Saskia Falaise

We recently stayed at residence Saskia Falaise on a family ski trip. The location for us is perfect, directly opposite the ski fun rental shop and with a lovely little beginner slope and button lift out the back which was perfect for our little ones. The team at P&V were incredibly helpful, check-in was so quick and the team had prepared our ski passes too. At the end of our trip we sadly had a trip to the A&E department in Thonon and at 0400 once we’d been seen and told we could leave we were in a bit of a bind with how to get back up to Avoriaz. Having tried all the taxi numbers at the hospital and Uber, I called reception at P&V and the gentleman who answered, Antoine, was incredibly helpful and supportive and arranged for a car for us. On returning to our apartment I had another call with him as he was keen to check we’d returned safely and that all was well and to ask if we’d need additional time beyond our planned check out time. All of the P&V team I’ve dealt with have been extremely pleasant and helpful but Antoine I feel went above and beyond to help us during this very stressful time.