Name: Le Gentiana
Address: Montée du Rosset, Tignes, Tignes, Tignes, 73320, France
Rating: 9

Elevator/lift

Smoke-free property

Reception desk

General

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

De Tignes Ski Lift

Almes Ski Lift

Rosset Ski Lift

Aeroski Ski Lift

Chardonnet Ski Lift

Palafour Ski Lift

Millonex Ski Lift

Lavachet Ski Lift

Lagoon Sports Center

Paquis Ski Lift

Belvedere Ski Lift

Ariondaz Ski Lift

Grangettes Ski Lift

Verdons Ski Lift

Chenus Ski Lift

Praz Ski Lift

Meribel Airport

Aosta Valley Airport

Le Gentiana

Tignes

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Unfortunately we only visited for 2 night’s due to French lockdown but staff very helpful and efficient and dealt with any requests swiftly. Very short walk to lifts with a piste going by the back of hotel, shame we didn’t get to ski because of covid-19 shutdown but staff rallied around to make the best of a tricky situation

Great location

This was our fifth visit, booked under the old regime; so we were surprised to find Serge and Nadia gone, together with the four themed dinners and afternoon cake.

In place of the anticipated steak, Savoyard cheese, 20+ desserts, and fish buffet nights, every night we were offered haut/nouveau? cuisine. Whilst this was a novelty for a couple of nights, we found the lack of natural, un-puréed vegetables and rich, creamy desserts difficult to cope with. We spoke to the management and they tried to accommodate us as best they could. Sadly there was no cheeseboard shown on the menu as an alternative to dessert. (If on half board and you want to sample a Savoyard cheese speciality you have to book to go down to a partner hotel - not good when you have young children.) We were also disappointed that children were not offered smaller portions of the adult menu but a series of ‘fast foods’ and no vegetables other than potato. This was a problem for us as our granddaughter does not eat potato but she was kindly provided with plain tagliatelle.)

Other than our disappointment with the food - which is so important with any holiday - the hotel itself is still wonderful, the new staff friendly and helpful, and there is an added bonus of the wellness spa opening earlier in the day.

Sadly, unless we can be assured of more traditional French cooking, we will be unable to return to one of our favourite hotels.

Sadly, the food has changed

My wife and I stayed here from the 11/1 to the 18/1/20.
Everyone at the hotel were really friendly and very helpful.
Restaurant was clan and the food/service was very good.
Only a short walk to the snow, to get skis on and the ski lifts were very close

A Really Friendly Hotel

The hotel appears to be in transition from what it was (a brilliant place we went back to year after year, where the guest was always put first) to whatever it is the new management want it to be.

Dinner started at 1930 and took nearly two hours *every single night*. Not ideal for families with children who have ski school the next morning... They didn't seem able to serve food any faster and were largely inflexible with catering for children. On some nights there was only one option on the menu - so if you didn't want to eat foie gras or veal, then there wasn't anything else. Our daughter ended up eating a lot of bread!

There was a lack of thought put into things - for example, tea and coffee were available in rooms, but milk sachets were five months out of date. New ones were promised, but staff were unfortunately too busy to be able to follow through... Paper cups were provided for use in the rooms, but these weren't replaced which meant that they weren't fit for purpose after a few days.

The website advertised cake in the afternoons, but it wasn't provided. When this was queried and the website shown to staff, they just said that the website was out of date... and so on and so on.

New management haven't made good changes

Having read the crystal description about the menu, I can say with no doubt it does not match the description. 6 nights of a la carte food with excellent presentation but not what is needed after 6-7 hours skiing. Carrot around the world being one dish, A CARROT is not a lie. One carrot done three different ways! The food is very rich and after a couple of days it’s is too much. 

No cake and mulled wine after skiing in the afternoon as per all other alpine resorts that we have booked with Crystal. 

No satellite TV, or if it did, they only provide French channels and after 8pm only one station is available.

The hotel is trying to be something they are not. A la carte menu 6 days a week but in the hotel room only paper cups are provided to drink a morning cup of tea/coffee. The bathroom was cleaned each day but the black mould on the silicone sealant around the bath was still there on day 7!
 
Be careful, the coffee offered after the evening meal is not part of the half board package and will cost you €7.50 per cup.

Breakfast at best average and at worst a shambles.

All staff were very pleasant and worked hard under sometimes difficult circumstances.  i.e power cuts at breakfast and staff shortages at breakfast.

I think that the hotel needs to get back to basics.

Unusual menu!

This place are amazing with very friendly people and the style are very nice. We came in summer for exploring and experience the glacier in summer so this place are half empty, well Tignes is very crowded in ski season. This hotel is very closed to main ski area and cable car, for sure it will always full in winter time. The room is very nice and clean with wooden style Architektur and modern touch. They have sauna , pool and jacuzzis in the basement, it’s another perfect facility for skiing. The breakfast is very nice as well with french and European style of breakfast. 

Nice hotel in the heart of Tignes

I stayed here for 2 nights, with the film crews group of 30 people. We were welcomed very warmly, with superb dinner ... Inspite of serving 30 people checking in & having dinner late at night , the staffs are helpful & full of smiles !

Rooms are extraordineary! All rooms have balconies. Some rooms have bath tub, personal bathrobe, personal wardrobe for each person’s clothings, hair dryer, sandals, toiletries... Well, you’re getting more than you pay!... 

Hope they are keeping this standard all the times ... love our 3 days stay heaps!

superb!

This was a return visit (our group's experience was so good last year that we just had to return this winter). This Logis de France has clearly earned its status, through the efficiency and warmth of its welcome and the high quality (and generosity) of its catering for overnight guests. The basement pool, jacuzzi (x 2), sauna, +++ spa is a definite "plus".   [Note: Tignes is a high altitude ski resort, and (at least in winter) almost by definition, virtually all guests come to take part in winter sports; hence my inability to reply to various wheelchair access (etc.) related questions on this review site.]

Great independent ski hotel

We previously stayed in the Le Gentiana when last in Tignes 5 years ago and chose to return because our last stay was so good. We were not disappointed. 

The hotel is in a great location for the slopes with less than a 5 minute walk to multiple lifts. It has great facilities, comfortable beds, well equipped rooms but it’s key differentiator is its main meals. They are superb.

You have a choice most evenings between a soup or meat/fish starter, followed by a meat or fist main course, the fabulous local cheese trolley and finally a desert. On a few evenings during the week they also laid on some specials including a steak night, cheese evening (fondue etc) and a fabulous seafood buffet. All served by friendly knowledgeable staff with excellent wine recommendations. 

All in all sometimes you can be concerned in returning that you can be disappointed which is far from the case and next time we come to Tignes we will definitely be back again. 

Excellent ski hotel in a great location

Came with Neilsons for a solo ski trip.
N
This is so much better than the usual Brit-filled ski hotel. Firstly the majority of guests are French and as such the standard of food has to be, and is, very high. The best I’ve experienced skiing and almost anywhere else on my travels. The wine list is also extensive and a good selection by the glass.
The staff are friendly, helpful and good at their job all speaking sufficient English if not better.
Booking a single room I had feared the usual broom- cupboard but in fact had a small double bed with plenty of storage and a good en-suite. Okay, I was glad I wasn’t sharing the space. TV, kettle, hairdryer all there. By the way the English speaking channel is BBC World News Europe, No. 29 on the remote.
I was Room 109 which was quiet and had excellent WiFi. Can’t vouch for higher up the building.
The spa is wonderful after outdoor exertions, the steam room my favourite. It’s not huge, holds 6, but doesn’t need to be. In case you’re wondering, swimming costumes are worn in the sauna and hamman! Dressing gown and slippers provided. 
Ski-in, Ski-out? I would say not. Literally a piste runs by the back of the hotel but you then climb up a spiral staircase, like a fire exit type affair, and then walk round to the front of the hotel and in to the boot room. Personally I used the front, automatic sliding doors exit, walked the 100 or so steps to the main lift area, a very gentle downhill there and obviously a very gentle uphill at the end of the skiing day but if you can’t manage that, should you be skiing?! That’s the only reason I haven’t given this hotel the highest rating. 
The boot room has a lockable locker for each room, heated boot racks and only at peak times does it get congested, same as anywhere.
Overall, I can’t recommend this hotel enough, it’s what a holiday in France should be like, eating wonderful French food surrounded by friendly, enthusiastic 
French people! 

Le Gentiana

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