Name: Auberge de Bourgogne
Address: Route De Dijon, Tonnerre, Tonnerre, Tonnerre, 89700, France
Rating: 7

Smoke-free property

Heating

Garden

Terrace

No elevators

Reception desk

General

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Luggage storage

Telephone

Services and amenities

Common kitchen

Restaurant

Meals

Free Wi-Fi

Internet

English

French

Multi-language staff

Languages Spoken

Hiking

Recreation

Parking

Free Parking on Premises

Fitness facilities

Sports

Family/Kid Friendly

Kids

Pets allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hostel

Room amenities

Auberge de Bourgogne

Tonnerre

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I booked this hotel for an overnight stay on our way to and from the south of France, for a party of four, of which three octogenarians.  As the stay on the outward trip was on a sunday, I knew the restaurant would be closed, so we found another one.  The return trip was on an saturday, on which the restaurant was supposed to be open.  It wasn't.  Of that we were casually, but pointedly informed.
The pictures of the hotel on the website are nice, but have little or nothing to do with reality.  The rooms are clean, but the bathroom smells damp and decidedly unpleasant.  Beds are okay, and the blackout curtains are a plus for migraine patients.  Soundproof rooms ?  Perhaps for deaf people, but certainly not for us.  Breakfast was adequate, but barely.  No decaf.  Reception and corridors are in dire need of renovation.  On our first stay we met the by now more or less notorious taciturn receptionist.  On the return trip a slightly more pleasant young lady greeted us.
Conclusion : not worth the three stars.  Will not visit again.  There are better hotels available for less money.

Does not deliver on advertizing

Stayed here on night of 10th September. Was not welcomed with a smile but by N unfriendly receptionist, sitting down who I initially had trouble finding our booking. We had two heavy cases and there was no lift or attempt to help us. The corridors are dismal and dark. The fire door half way along, was dirty and like our room needed painting. The room was very basic and needs updating/ refurbishment.
On the good side the restaurant meal was very good, albeit expensive. Breakfast was ordinarily but the same unsmiling male receptionist was in attendance.
This hotel DOES NOT RATE A THREE STAR and is grossly overpriced for the service and comfort it delivers.

Does not rate 3*. Badly needs updating.

nothing special .. breakfast with pre-packaged cheese ... is it Bourgogne? Expensive for what it is. I do not recommend this place... 
Nothing more to say than better looking for something more authentic... Around
 



Wont come back there

A very poor, unwelcome reception. On the eve of the National Day, the waiters all made it well-understood at 20:45 that service would end within 30 minutes. Any robot, however imperfect the contemporary technology, would have beaten the service offered hands down. This kind of hotel is the reason why tourists dislike the French. 

Fawlty Towers in France

We found this hotel a bit last minute, due to bad weather in the area we booked in first, requiring us to change our journey. Hotel in very nice rural area. Rooms are basic, a bit old with cheap synthetic bedding which is super sweaty in summer. No adequate ventilation (a « vintage » ventilator, would be great brocante but hélas ineffective)...so we did not really sleep. Hallway was worn out. For this, the rate of 88€ was a bit high. 
Surprisingly the gem of the hotel was the restaurant. The waitress was on her own to cover reception, the restaurant, looking after a child and preparing breakfast and was super efficient in that, even though as guest one could feel a bit “travaillé”. Food was great and at the right price.
All in all a place with good potential, and we left with mixed feelings: a rating of 2 for the hotel, and 4 for the restaurant

Bon resto, hôtel un peu cher pour un basic basic

We arrived about 13.30 on a Sunday afternoon to find the hotel dark and all locked up . There various notices on the outer door saying it would be open for check-in at 15.00, or 16.00 or 17.00. so we went to get something to eat. The only place open MacDonalds, then back to the hotel for 15.00. Still no sign of life. 

About 16.00 some lights came on although we didn't them at first Anyway we checked in about 16.30 only to be told that the restaurant was not open that evening. In fact nothing was open apart from the rooms and a chain link roller barrier closed off everything else. The attitude of the staff was at best indifferent. Dinner you guessed it a Big Mac!

The room was clean and tidy and the bed comfortable. Also it was very (very) quiet.

Breakfast was OK but nothing to shout about. 

We have been visitors to France for many years and while this is not the very worst customer service we have had, it is a good contender. They certainly won't see us again.

Auberge de Bourgogne

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Paid on the spot

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