Отель Ibis Styles Old Tbilisi

Dear Svetlana,

Thank you for taking the time to share such a detailed review of your stay. We're very happy to hear that you appreciated our central location in the Old Town, the nearby shops and attractions, as well as our breakfast and cleanliness. It’s also great to know that our team was able to accommodate you with an early check-in — we’re always glad to help when possible!

We appreciate your honest feedback regarding the room size and balcony. We're sorry to hear that the space felt tight for your family and that the balcony did not meet your expectations. Your comments are very valuable and help us identify areas where we can improve the guest experience — especially for those traveling with children or looking forward to using the balcony.

We hope to have the opportunity to welcome you back again in the future and provide you with a more comfortable stay.

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Inga,

Thank you so much for your detailed and thoughtful review! We're happy to hear that you enjoyed our modern facilities and that the room amenities, design, cleanliness, and location all met your expectations. Your kind words about our team are also truly appreciated — we’ll be sure to share them with everyone.

We’re especially happy to hear you noticed the small touches like the in-room amenities, cozy carpets, and even our yogurt at breakfast — we agree, it’s a favorite!

We also appreciate your feedback regarding the mattress and pillows. Comfort preferences can vary, and while we follow Ibis brand standards, we’ll definitely take your comment into account as we continue improving the guest experience.

We hope to welcome you back to Ibis Styles Old Tbilisi soon!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Andrey,

Thank you for your kind rating and positive feedback! We’re happy you enjoyed our fresh hotel, great location, friendly and attentive staff, and the breakfast. It was a pleasure having you with us, and we hope to welcome you back to Ibis Styles Old Tbilisi soon!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Galina,

Thank you very much for your kind words about our new hotel, good service, and central location. We’re glad to hear that you enjoyed your stay overall and appreciate your feedback regarding the breakfast — we will certainly consider your suggestion to expand the options.

We also appreciate your honest comment about the carpet in the lobby after the rain. Please accept our apologies for any inconvenience this caused. We are continuously working on maintaining the hotel in perfect condition and will pay extra attention to this issue.

We look forward to welcoming you again on your next visit!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Guest,

Thank you very much for your wonderful review! We are happy to hear that you enjoyed the hotel's location, cleanliness, interior, and the service provided by our team.

A special thank you for your kind words about our receptionist Luka — we will be sure to pass your feedback on to him.

We would be happy to welcome you back to Ibis on your next visit to Tbilisi!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Marat,

Thank you for your fantastic ranking! We are happy to know you had an excellent experience with us . It was a pleasure to host you, and we look forward to welcoming you back to Ibis Styles Old Tbilisi in the near future!

Best regards,

Ketevan Lortkipanidze

General Manager

Dear Rinata,

Thank you very much for your kind words! We’re happy to hear that you enjoyed the food, comfort, convenience, and design of our hotel. Please note that slippers are available upon request, and we’ll be happy to provide them during your next stay.

We look forward to welcoming you back to Ibis Styles Old Tbilisi!

Best regards,

Ketevan Lortkipanidze

General Manager