Name: Pallazzo Alfonso
Address: Alfonsstraße 26, Aachen, Aachen, Aachen, 52070, Germany
Rating: 6

Smoke-free property

Heating

Newspapers

Garden

Terrace

No elevators

General

Bridal suite

Family room

Rooms

Free Wi-Fi

Internet

German

English

French

Multi-language staff

Languages Spoken

No parking

Parking

Fax and copy machine

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Suermondt Ludwig Museum

Theater Aachen

Elisenbrunnen

Marschiertor

Couven Museum

St. Nikolaus Church

Katschhof

Aachen Town Hall

Aachen Cathedral

Ludwig Forum

Eurogress Aachen

International Newspaper Museum

Carolus Thermal Bad Aachen

Aachener Zoo

RWTH Aachen University

Aachener Tierpark Euregiozoo

Ponttor

CHIO Stadium

Maastricht Aachen Airport

Liege Airport

Mönchengladbach Zoo

Borussia Park

Theatergemeinde Monchengladbach

Hotel Schloss Dyck

Abteiberg Museum

Reydt Castle

Bunter Garten

Botanical Garden

Schloss Neersen

Volksgarten

Cologne Cathedral

Romano-Germanic Museum

Alter Markt

Ludwig Museum

Chocolate Museum

Hohenzollern Bridge

Forstbotanischer Garten Koln

Cologne Triangle Panorama

Cologne Zoo

Duesseldorf-Hafen

Rhine Tower

Stadtpark Fischeln

Rhine Promenade

Königsallee

Classic Remise Duesseldorf

Benrath Palace

Hofgarten

Pallazzo Alfonso

Aachen

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Big room all a bit dated. The place is dead don’t expect more than a place to sleep. Clean room. No breakfast no reception not what you would expect of a hotel calling itself boutique hotel. It really depends what you are looking for - crashing out with friends after a night out, great; romantic weekend not so great, at least if you expect a nice breakfast and friendly welcome.

Room with nice balcony in a dead hotel

I stayed at Pallazo Alfonso for only one night whilst I visited Aachen with friends solely for the purpose of sightseeing the university RWTH Aachen. At night we experienced a literal freakshow. As soon as we turned on the lights we came to unterstand the room was literally - and I mean it all honesty - besieged by bugs of many variations (spiders, moths, houseflies). We also discovered two dead butterflies, one by one of the floor beds and the other between the bathroom door and the doorframe. A paramount disappointment in terms of housekeeping and maintenance.

Besides from that we also had many complications while trying to communicate with the reception. The lady we came into contact with kept on talking in a baleful and stiff tone. She also picked up the phone after we ranged it at least five times

Besieged by Bugs

Paying public parking in street (meters).  Very small, only 1 person at the reception with no around the clock coverage like in standard hotels.  No elevator.   Rooms are fine, nice balcony with view and vines (overgrown).

Nice condo type hotel

Arrived to a locked hotel, after ringing the bell for ages, somebody answered but they could not be heard on the intercom. They then could not buzz the door opened for about half an hour. Overpriced and rubish.

Terrible system of communication.

The hotel is located about 11 minutes' walk from the train station. The premises were locked when we arrived with seemingly no staff on site. We buzzed the intercom and after a few confusing moments we were let in.

We had four rooms on three different floors. You should note that there is no lift. The rooms were pleasant enough; all very much the same with double beds. The bathrooms have heated floors. None of the rooms have safes, which I thought was a big omission for the price charged here. My bathroom shower had a clingy, plastic curtain, rather than glass sides and a shower head that could only be used as a hand-held due to the way it was poorly fitted. A very small, 19 inch TV was present in my room. It had access to around 600+ channels whereas my colleagues' TVs only had about 28 channels, maximum. Glass bedside tables were covered in greasy fingerprints when I arrived which indicated to me that they had not been cleaned recently.

On returning to the hotel a few hours later, on our first day, we were approached by a member of staff who asked us to complete information cards (which were printed entirely in German) so it was near impossible. She had to take most of us through them, line by line, explaining what was required. Registration cards in English would have helped no end here.

Of our four rooms, three had baths but room 24 did not have one. The hotel guide, found in the room, was entirely in German, so was utterly useless to a non-German speaker. Some pages had clearly been removed by an earlier guest, but not replaced by the hotel.

There was a small minibar in the room with surprisingly reasonable prices. It includes two bottles of beer but no suitable glasses were provided (except for wine and prosecco). Having consumed one beer and one small wine on the first night, I was surprised to find that they had not been replenished the next day and nor had my wine glass even been washed. It was still sitting on the side, stained with the red wine from the night before. Likewise, the towels in my (and the others') bathroom had not been changed and neither had the microscopic shower gel bottle (20 millilitres) been replenished. All in all, not what I would expect for the money charged here.

The hotel has no bar. On the plus side, there is free wifi throughout and it worked fine.

Breakfast was served on the ground floor, by reception. It was a pretty limited choice. Initially, when we arrived, there were no cold meats but after we had been there for about 10/15 minutes, a plate of cold meats appeared. We didn't see any eggs but discovered later that they were in a basket which had been covered to keep them warm. That also meant nobody knew they were there. I don't think breakfast was worth €10.

On our second night, somebody in the hotel started playing music at about 02:15am and it went on until precisely 05:25am. I know because I lay awake, unable to sleep. I realise this is not the hotel's fault, but had staff been present, on site, perhaps something could have been done about this.

Although the hotel décor was pleasant enough, for the price we paid (and even that was way below the published rate) I thought, overall, the place was disappointing and too expensive. I would not return.

Disappointing and over-priced

We visited Aachen to spend one full day in the Carolus Thermes (gorgeous!) and we found this design hotel close by. We were placed in room 12, large with a mini kitchenette.
What I liked: 1) Desing: Very nice, loft style, breakfast room is a mix of urban style and tradition. 2) Breakfast was fabulous, the staff was proffesional and very very nice 3) It is a different way to spend a night in Aachen, 4) It is 10 minutes walking distance to the center.
 
I disliked: No staff at your arrival although no problem in communicating with them 2) Bedsheets not comfortables, mattress too soft and bed too low.

A different concept

Lage nicht weit vom Bahnhof  aber auch NICHT im Zentrum .
Keine Rezeption . Nach klinglen erhält man ' Instruktionen ' ....
Sehr steile Treppen , kein Lift !
Helle Zimmer ( auch nachts ....  ) und ( viel zu ) niedrigen Betten .
Badezimmer okay .
Frühstück prima und nette Frühstücksbedienung ...  leider Aussicht auf ungepflegte ' Gartenanlage '  .

Pallazzo Alfonso

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