Name: Promenade
Address: Summerstraße 6 82211 Herrsching am Ammersee,Summerstraße, Herrsching am Ammersee, Herrsching am Ammersee, Herrsching am Ammersee, 82211, Germany
Rating: 6

Currency exchange

Smoke-free property

Heating

Newspapers

Terrace

All Spaces Non-Smoking (public and private)

General

Bridal suite

Non-smoking rooms

Hairdryer

Shower/Bathtub

Toiletries

Rooms

Ironing

Safe-deposit box

Services and amenities

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

German

English

Languages Spoken

Mini golf

Hiking

Recreation

Free parking

Parking

Event facilities

Fax and copy machine

Business

Cycling

Sports

Pets Not Allowed

Pets

Location

At the hotel

Haus der bayerischen Landwirtschaft

Nymphenburg Palace

Hellabrunn Zoo

Viktualienmarkt

Marienplatz

German Museum

Neue Pinakothek

BMW Museum

English Garden

German Theater

Allianz Arena

Augsburg Trade Fair

Zoo Augsburg

Bahnpark Augsburg

Marionette Theater

St. Ulrich's Church

Rosenaustadion

Roman Museum

Fugger Museum and Fuggerei

Augsburg Town Hall

Town Hall Square

City Theater

Augsburg Cathedral

Mozarthaus Augsburg

Augsburg Airport

Tegelberg Cable Car

Fuessen Music Hall

Pöllatschlucht Schwangau

Neuschwanstein Castle

Marienbrücke

Pöllat Waterfall

Hohenschwangau Castle

Museum of the Bavarian kings

Museum of Fuessen

St. Mang's Abbey

State Gallery in the High Castle

Lech Fall

Promenade

Herrsching am Ammersee

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We have had booked a room with seaview and get the room 4. The view is OK, but the balcony is a bit higher than the floor in the room and so you can see from the bed only balcony wall. But you have behind the balcony door a door with a mosquito net. Beds are comfortable, bathroom big and huge TV. Wifi fast and stable. Breakfast you will get in the family hotel in front "Hotel Seehof". Here you will get your keys and will have to go for every request. I could not get a room in the Hotel Seehof and I think this would be a better choice. I do not like the red carpet in the room. It is not the room I have expected for this price.

Hotel is OK but nothing special

Booked an extremely expensive (nearly 200 euro) room, only to turn up and find the hotel completely deserted of staff. 

There is a notice at the reception desk asking guests to go to the hotel next door and check-in there, but then come back to the Promenade to their room. Breakfast was also to be taken at the next door hotel. 

If the proprietor can't be bothered to show up to receive guests (and take their money), then I really don't understand why they expect people to stay there. There was sufficient occupancy in the hotel for it to be running a normal service. 

The hotel advertised wi-fi, but the only place we could make a connection in the room was in the bathroom. 

It was a very eerie atmosphere in the hotel, knowing that there was absolutely nobody there in case of any problems. If there had been a fire or other emergency, I suppose the guests were just supposed to figure everything out for themselves. 

In the morning we went over to the other hotel for breakfast, and were completely un-acknowledged or welcomed. You could walk in off the street and have breakfast there for free. The breakfast team were obviously struggling to provide a double service, firstly for their own guests, and then for guests from the Promenade. Much of the time, there were none of the buffet basics available, such as juice, meat, or cheese. 

Overall a dismal experience, and with plenty of competition along the lakeside, we'll be staying elsewhere next time.

The hotel that just couldn't be bothered

Location is perfect but hotel is somewhat old fashioned. No elevator, you need to carry your bags up the stairs.

Breakfast is served in the hotel opposite, very good breakfast buffet. 

Restaurant under the hotel is very good.

Perfect location but hotel is dull

Perfect for a trip to Andechs and if you want to avoid the insane prices in Munich. You'll be right on the lake and have plenty of access to necessities in the area via Taxi or bus. It's an easy S-Bahn trip from Munich and walkable from where the S-Bahn drops you in Herrsching. Only stayed one night but room was great and just what you need for a quick 1-night trip. Could make it longer if you had time and wanted to explore the Ammersee. Views to lake from room are obstructed due to rstaurant awnings but no big deal. Leave the room and explore!

Right on the lake and close to Andechs!

Don't expect this hotel to bear too much resemblence to the description on its website, if you do then you'll be very disappointed. Their website shows a modern, well equipped hotel & there's misleading text & photographs that suggest Alpine vistas are on view, "From most rooms", but the reality is a rather dull establishment on the shore of a quite featureless lake.  As for the, "modern" rooms described on Booking.com, the room we had, (305) was far from modern. It was dingy, had a tiny ancient tube TV and the bathroom was in need of updating, the rickety old plastic shower screen was a joke. There was also the overpowering smell of air freshener as we first entered the room. The view, which we paid extra for, was mostly hidden by trees so if you must stay here then save your money and book a room without the "view" as it's most certainly not worth paying the extra for.  The view of the torn canopy over the restaurant's outdoor terrace just about summed it all up really.

We arrived here around 4pm in the afternoon after a nice drive up from Italy during a road trip of Europe. The hotel has parking on the front but the marked out spaces are narrow and it's not particularly secure (quite important to us as we have a soft top car). Entering the hotel, an empty reception area greeted us so we waited for a while hoping somebody would spot us but nobody arrived. There's no bell to ring so we shouted a few times but still nobody materialised and we ended up having to go into the restaurant to find someone. The waiter who eventually came out to book us in was curt and quite rude, we felt as if we were intruding on something. He booked us in then quickly disappeared back to whatever it was we'd disturbed him from doing. Then when we enquired later about the advertised wi fi we were told, "It's broken"

There is no lift in this, "Modern, Comfortable" hotel that we could find so my wife and I struggled up the narrow stairs with our bags, we’re both in our 60s now but no help was offered. After showering and a change of clothes we went down to the bar for a drink but when we asked for it to be put on our room bill we were told they couldn't do that and we had to pay for our drinks at the time of ordering. We asked if they had the same policy for buying food in the restaurant and were told, "Yes".  If you check out my previous reviews you'll see that I've stayed in many hotels all over the word, but this is the first time I've ever not been able to put drinks or food bought in a hotel on our room bill. Very unprofessional! Needless, to say we neither ate nor drunk anything further there. We, did, however find a very good Italian restaurant near to the hotel.

As already mentioned, when we first entered our room there was an overpowering smell of air freshener, but as it subsided another smell began emerge, I'm not entirely sure what it was but it wasn't pleasant and there was also the faint smell of stale cigarettes mixed in with it, but this may have been wafted up and through our open window from the restaurant terrace below where we noticed a few of the staff frequently popped out to have a smoke.

Breakfast the following morning was ok but not much choice apart from lots of different cereals and a few bits of ham, cheese and bread. Nothing hot was on offer, even the coffee was oly barely warn. When we came to book out and pay, yet again there was nobody at reception so we had to go in search of someone once more. This time we got an unfriendly, curt woman. I can't in all honesty recommend this badly run hotel to anyone, it's most certainly not worth the inflated cost per night they charge. It has serious customer service issues which need addressing, most of which are down to staff attitudes. They also need to reword the descriptions on their own website to something more closely resembling the truth. 

I have honestly tried to think of some redeeming features for this hotel but apart from being reasonably clean (apart from that smell) and the beds being ok, I cannot think of any. Of all the hotels I've reviewed on Trip Advisor (over 50) this must rank as one of the biggest disappointments. There must be better hotels than this in the area, this one is overpriced and run in a very amateur manner.

Promenade

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