Name: The Tulip by Ave Maria Hotel
Address: 4 Centenary Close,Off Adamafio Crescent South Legon, Accra, Accra, Accra, 0233, Ghana
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Newspapers

Ticket assistance

Garden

Television in lobby

General

Room service

Rooms

Wheelchair Accessible

Accessibility

Luggage storage

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Telephone

Services and amenities

Breakfast

Meals

Free Wi-Fi

Free internet

Internet

Multi-language staff

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Recreation

Parking

Swimming pool

Pool and beach

Business center

Conference Hall

Business

Location

At the hotel

Room amenities

Kotoka International Airport

The Tulip by Ave Maria Hotel

Accra

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

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6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Landed late and was collect from the Airport which was awsome. Staff very friendly and helpful. Rooms are comfortable and the breakfast is a great combination of local and western food. Very delicious. It is also central in Accra.This is a good place to stay 

Good place to stay

Entrance and corridors old and work out. Interior rooms small and dark but show signs of upgrading. Alarms kept going off making it hard to rest. Called by Staff when meals ready.  Staff are very helpful upgrading this to a 2 and a half star lodging.

Mediocre

• Staff friendly and welcoming
• Rooms are overpriced, and standard rooms feel a little bit like a prison cell rather than a hotel room, mainly because of the small/obscured windows
• Quiet location about 10-20cedi away from Accra mall by taxi. Nothing much else nearby to see - mainly government agencies (FDA, GSA, and FDI)
• Breakfast is OK, not a big variety, though coffee was better than expected. Depending on how many people there are in the hotel, a cooked buffet breakfast is prepared (usually omelette, baked beans, sausages, and rice or pasta). If it is not, just ask the staff to fix you something.
• Don't expect a minibar, though you should get two bottles of water on arrival, and one bottle every day thereafter. Fridge in the room can get very cold, even on the lowest setting bottles of water frozen. Coffee and tea making facilities are available, though the sachets can be hard to open without scissors.
• The bed had a very hard mattress and there is no in-room safe - though valuables apparently can be stored in a hotel safe.
• WiFi was free and mostly OK (allowed WhatsApp calls, speeds of 0.6Mbps down and 0.4Mbps up), though sometimes seemed to require signing in about every half hour.
• Laundry service was very efficient - I always got my laundry back on the same day (dropped off around 8am).
• Hotel has a basic generator for power outages, which runs lights and door locks, but not the air con. Useful given that power outages are common.
• For one outing I was assigned a driver, Sam, rather than relying on taxis. The price was very reasonable and Sam did a great job.
• House keeping of rooms can be a bit hit and miss, i.e. sometimes you get all towels and others you don't get the bath mat or the hand towel.
• The hotel restaurant is very good if you manage to choose a meal they have. This is not just the case for this hotel, but other similar local hotels, too. Sometimes you have to make two or three choices before you hit something they have.

Basic but comfortable

I went there in December.
Rooms are congested & small and the hotel is like a hostel where you have to walk a lot to your room.
I left room because i did not find it suitable for me +for the price. However, as it was online booking so manager refused to payback the money for entire duration.
Hotel has no lifts, No centralized AC.

Please do not book online. Try to visit the place and then decide if it good for you as well as the money.

Not Worth the price - Wasted all my money

I have stayed at many hotels and I don't think I have ever given a review below 3 stars.  Well my luck finally run out.  The Tulip by Ave Maria Hotel is the worst hotel I have ever stayed in.  It is a sub par budget hotel with 3 and 4 star hotel prices, a poorly trained staff and penchant for upcharging their customers

The hotel is extremely out dated with very uncomfortable beds.  Not enough hot water in my room.  Their king bed is made of 2 twin mattress with a king mattress cover.  The mattresses eventually pushes apart and you end up in the gap between the two twin matresses.  This makes for a very uncomfortable sleep and is beyond ridiculous. 

I will not stay at this hotel if it is the last hotel in town. 

The customer service reps are beyond rude, not properly trained and unprofessional.   They seem to be under a lot of stress which is understandable because the hotel premisses and ameneties seemed poorly managed. My friend and I got to the hotal around 11 PM after a delayed trip from Cape coast.  The only guest service member on duty was asleep on the floor right behind the counter.  He looked disoriented after we woke him up.  I should have known it was going to go downhill after that.  We were upgraded to services we did not ask for even though I explicitly stated what we wanted.  The "half sleeping rep" booked us into a room we didn't ask for because he couldn't get the doors to the other rooms to open.  I got a call at 6 AM to clarify my room booking becuase the morning staff and the night staff were on different pages as to why my friend and I were in the wrong room and why the name of the booking is different from the name on the credit card...(A wake up call that I didn't ask for or needed).. This didn't need to be discussed at 6 AM and is beyond ridiculous..  

When we came down to checkout, we were told we had to pay an extra $30 for extra guest.  When I protested, and complained about not being informed of this at check-in (even though I explicitly stated at the time of check-in/walk-in that I wanted 1 room with two beds for two guests when we were at the counter).   The half asleep rep bungled our on-prem booking.  The manger on tudy informed me he will charge the extra fees regardless.  After they presented the receipt and my credit card back to me, I took my card and refused to sign the receipt.  That's when things got real.  The manager who goes by name Ekow, instructed the guard at the gate to lock the gate and prevent us from leaving the premises until I signed the receipt.  I couldn't believe a hotel staffer will attempt to hold customers hostage over a charge dispute.

Anyway, I signed and was allowed to leave.  

This is a really poor choice of hotel.  I have stayed at Fiesta Royal, Movenpick, Accra city among other hotels and have always had excellent service so I know this is not a systemic issue across the hotel industry in Ghana.  Nonetheless I hope this serves as a cautionary tale to anyone who considers a stay at the Tulip by Ave Maria hotel in Accra Ghana.

Budget hotel with high prices and poorly trained staff.

I was put in the Tulip Inn by Kenya Air due to a delayed flight. The staff were overwhelmed.  The rooms were basic, not appealing and need maintenance.  I couldnt find a remote for the air conditioning. My colleague returned to his room from the reception and there was a man in his bed with a woman.  His room had been given to someone else. The food was average. Shame on Kenya Air for subjecting us to this hotel

The Tulip by Ave Maria Hotel

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