Name: Santa Marina Resort & Spa
Address: 106 Andrea Papandreou Street, Malevizi, Malevizi, Malevizi, 71414, Greece
Rating: 8

Air conditioning

Elevator/lift

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General

Laundry

Luggage storage

Services and amenities

Meals

Babysitting and childcare

Kids

Location

At the resort

Edem Island Beach

Havana Beach

Heaven Beach

Linoperamata Beach

Ammoudara Beach

Heraklion Port

Heraklion International Airport

Port of Agios Nikolaos

Santa Marina Resort & Spa

Malevizi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

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39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Kitchen was delicious and people were nice. Bur that's all! Room was superedirty and super old and the rooms does not even have any securing! One can even open it by a card or any key/ knife. There was a multi theft due to this. German family lost 1500 eur and camera, our slovakian neighbours lost 200 euro and others lost some euros too! Do not come to this hotel!!!

Theft in the hotel

The staff is friendly but the facility is extremely run down. Rust, stains etc. It reminded me of any Motel 8 in America. Seeing the professional  mattress cleaning certificates in the room made me worried. The lock to the room did not work well, took 10 min each time yo turn the key. I stayed in a 5 star facility in Malta 4 weeks ago and this four star should be a 2 star...

I do not recommenx

We found the hotel had a really laid back, relaxing vibe. Very welcoming of guests from different nationalities though they rarely get English guests (not sure why as its a gorgeous hotel!). The hotel managed Covid regulations well and guests and staff adhered to the rules, we felt very safe during our stay. 

Good Points - Food was fantastic, lots of choice and great quality,  food tasted very fresh and would be regularly topped up during service times. We particularly liked the selection at breakfast. And the options of seating areas were great, with either a view of the pool and gardens or sitting under a canopy of trees. 
- Plenty of sunbeds all through the day and lots of choice throughout the grounds of the hotel 
- Lovely gardens and facilities, we used the tennis court which is nice and secluded and also mini golf 
- Staff were very friendly and resolved a problem with our room on the first night right away. A special mention to waitress Maria who made an effort to speak o everyone each day. 
- There were never any queues for the bars at day or night and drinks measures are huge! I had to ask for small gin each time. 
- Flight home was at 22:00 and we were offered late checkout until 18:00 for 30Euros which I thought was a bargain!
Negative points
- Bathrooms could do with an update, they are a bit depressing against the lovely yellow rooms 
- My biggest issue - Beds are all singles! When pushed together there is still a 15cm gap due to the wooden bedframes. 

Overall, lovely hotel and would gladly return. I used to hate the idea of All Inclusive hotels but Santa Marina has totally changed my mind. It is deserving of its 4* rating and I'm sure with a few updates it could reach 5*

Lovely relaxing hotel

This is the most amazing and romantic hotel I have ever stayed at. I should know, I've traveled the world. 
I'm the sort of person who live for traveling but still long for home. This time was different! The waves crashing almost on your head, from the balcony, the cicadas in the trees a view to die for. What more do you want? I'll tell you: you would want the staff of this hotel... Never have I felt so welcome. They are kind, attentive and helpful above and beyond. They really take pride in their job and at the same time they make you feel like family. We loved every single one of them and had I been a milionair I would have shown my appreciation in full! But what I can do is urge you to visit this fantastic hotel and its sublime staff. Furthermore, the roomservice and food is fantastic, so what are you waiting for???
Kind regards Harald and Hanne

Santa Marina Beach

We stayed at the hotel for a week. It’s a pleasant beach hotel located in a beautiful subtropical garden. Guests were mainly French and so was the animation. Staff were nice and the blue flag beach mostly sandy with small stones was clean. The sea was crystal clear, however not really suitable for small children. The highlight of our stay was dining - food was excellent and service in the restaurant perfect thanks to always nice and smiling Maria in outdoor space under the trees.The only negative was the location of our room that caused decreased quality of sleep. We booked a sea view one and it was right above the bar terrace, where it was really noisy until 1 a.m. So if you are an early bird and aren’t used to stay up late, make sure you ask for a quiet bungalow.

Santa Marina hotel - pleasant holiday

First time visiting Greece and it was amazing! Elodie was very nice, she was kind to us the whole stay and she presented us the spa offers nicely, in English, because we don’t speak Greek. Great experience and great staff! Hope we’ll be back next summer.

Best holiday so far

As an older couple, we found this hotel a bit too noisy for us. However it does have many attractions: a good restaurant and bar, two swimming pools, nice gardens and it's right on the beach. Ideal for a family with children as there are lots of activities organised to keep them happy.

A good family hotel with lots to do for kids

Unfortunately we were taken to this hotel on a RSD tour. Our first room on the ground floor had everything - mould; wood lice; obnoxious smells. Unfortunately the second room was little better - only maintenance was able to open the patio door and the bathroom flooded daily. The food was very poor and the staff only really interested in their "all inclusive" clients. The facilities would have been good when first built, but needs serious refurbishment.

One To Avoid!

To start with the rooms, they were like caves and really small. They had snails and spiders,  I mean ew.
The people there treated us differently from the "high class" French old visitors there. Food was okay I guess. We had to pay for everything and we had a limit to the food we could eat. The bathrooms were dirty.

Awful.

Cockroaches spiders snails everywhere, the refrigerator was very small and dirty, the bath is very slippery, when you open the bathroom window and people from outside can watch you, the rooms were like caves, some chairs were broken, it smells bad, the stuff were mean, they take your dishes before you even finish, and you pay everything

Santa Marina Resort & Spa

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