Our reservations department will final confirm your reservation within 24 hours.
Security Deposit: is collected via one sole bank transfer at least 2 weeks before the arrival day, or if supported, via credit card before or upon check-in and it is refunded to the same credit card or bank account within 5 working days after the check-out.
Upon check-in the client should present the credit card which was used for the booking confirmation along with the passport or ID of the card holder.
According to the law 5073/2023, the total amount of the booking doesn’t include the Climate Resilience Tax which is paid directly to the villa.
Climate Resilience Tax details:
Effective Date: The tax applies to all bookings with check-in date from January 1, 2025.
From November to March (low season): amounts from 2 euros up to 4 euros per villa per night.
From April to October (high season): amounts from 8 euros up to 15 euros per villa per night.
Payment
In the hotel
In cash
In the currency of the hotel — EUR
On the website
Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.
The prices are lower in the mobile app
For corporate clients
If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru