Name: Kavalari Hotel
Address: Box, 17, Fira, Fira, Fira, 84700, Greece
Rating: 9

Air conditioning

24-hour reception

Smoke-free property

Terrace

General

Bathtub

Slippers

Rooms

Accessibility features

Accessibility

Luggage storage

Laundry

Services and amenities

Wi-Fi

Internet

English

Multi-language staff

Languages Spoken

Location

At the hotel

Room amenities

Santorini Old Harbor

Athinios Port Santorini

Santorini International Airport

Kavalari Hotel

Fira

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Can't beat the view from Hotel Kavalari!  I enjoyed sketching on the landing outside my room-even ordered takeout grilled octopus and Greek salad so i could keep enjoying the view while i ate.  Reception sells small wine bottles.  Breakfast is a tray of Greek delicacies in generous amounts.  The staff were lovely.  I would definitely stay there again!

Unbelievable view of the caldera

This hotel have a really good position in the Caldera. All the time you can see the incredible view over the sea, the volcano, some cities and of course the sunset.
My room was located downstair, at the bottom so this means a lot of stairs to use but I like this. It's a sport time ! Mostly if like me you have some planned walks. 
I get a lovely room with a windows which let in the sun ray's.
The breakfast is generous, the personnal in charge of it are very nice, like the reception. Great people here.

Kavalari experience

I recently stayed at this hotel, and it was a terrible experience. The rooms were filthy, with stains and dust everywhere. The staff was rude and unhelpful, and to top it off, there was no WiFi. Overall, I was extremely displeased with my stay and would not recommend this hotel to anyone.

I recently stayed at this hotel and had a terrible experience. Dirty rooms, rude staff, no WiFi. Extremely displeased ov

We were arriving very early morning to Santorini and I booked an extra night so we had a hotel room when we got there to rest and unwind after a long trip from America . We messaged the hotel in advance to be sure it would not be a problem. When I got to the hotel no one was there. We waited, and around 7.40 am hotel staff arrived, and let us know we had wait until 8 when front desk will open. We were there , they were there but still we had to wait. We booked and PAID long time ago for a “caldera view room“ and we got a bottom floor room without any balcony or no terrace, no window with view at all the the ocean, No even stepping out of the door to the comunal terrace filled with not very well treated plans.  We went to front desk and the smiling, open the window and said “here is the view.”  I just responded, “yes and it is not my room“ she was trying to save the situation and it felt like a joke.  Then she told me she could not do anything, there was no supervisor on the property, and the only thing to do would be for me (not her) to send an email to the property. This is totally unacceptable and really bad customer service. After that,  nothing else mattered. Breakfast was very good, but every day was exactly the same - last day we just had coffee and went out for breakfast. My recommendation, spend a little of more money, and stay in place where they really value as a customer and show they care about you . Situations like this can ruin your vacation.

Misleading property !!

Be prepared for many steps as is normal in Thira.  Staff was pleasant although not always available or very helpful.  Rooms were adequate in size.  Not the cleanest in my opinion.  The shower was very dirty.  The breakfast got monotonous after two days.  Location is very good and views are great.  

Middle of the pack accomodations

107. This is the number of steps between the hotel entrance and our room. Roughly the climb one would find in a five-story building, except you go down to your room instead of up. Since this is not mentioned on the hotel website I wanted to put it up front. 
The staff on-site were very helpful and friendly and the service was very good. Breakfast overlooking the caldera was beautiful. Our room was  tended every day, but the light fixtures in the room all gave rather cold light, which gave the room a bit of a cheap, youth hostel feeling at night.
The room options we were given by Bedsonline included "Twin Standard" which was what we reserved. When we got to the room, however, we found we had been given a double room. The hotel had no interest in correcting this mistake, either by re-making our bed or changing our room. We were told that the rooms are listed as "Twin or Double Standard", with option to be as determined by the hotel. This was not the choice that was presented to us.
Although the staff were friendly, as I said, the hotel management was not. After first making our reservation I learned about all the stairs thru on-line forums. Since we are about 70 years old and have knee problems I requested a room with fewer stairs, even if we had to pay more. Our travel agent was told this could be accommodated, but when we arrived it had not been done. We were given a double room, not a twin, at the bottom of the stairs. Hotel response was, "Sorry, but we are fully booked." When my agent called the manager about this the manager chose to insult her rather than admit a mistake by the hotel.
Bottom line: Beautiful location, good service, unresponsive management, facilities misrepresented.

107 steps

First is the beautiful view.  You can't beat it.  The rooms were all wonderful.  We stayed in room 25 which was like a cave room - very cool.  We watched the sunset every night on the balcony area.  We bought wine at the local store and enjoyed the sunset.  The staff was wonderful and very helpful when we needed ice for our drinks.  Rooms were cleaned daily.  Breakfast (which was included) was very simple (eggs/breads/yogurt/meat and cheese).  The one warning is you better be ready for steps.  From our room,it was 107 steps to the top...  I would definitely stay here again.

What a view.

I booked and paid for my visit in full in June. I came to Santorini in July. I showed up to the hotel and they claimed to not have my name. So I showed them that they themselves and booking.com confirmed my stay. I had my confirmation and PIN number. I also already got charged by the hotel Kavalari and showed proof of the transaction. They told me they cancelled me, refused to refund me and essentially left me stranded. Also I paid a car to take me to this hotel $40… so wasted more money. 
Ended up finding a way better hotel with a better view that treated me like a queen. Booking.com and my bank have been notified and are investigating. 

Stole My Money - Left Stranded

Very bad stay. Faced three issues a) Photos of the rooms provided do not match the actual room b) room provided had leakages and damaged walls c) worst of all, there were too many cockroaches in the room. It was a total nightmare to stay at the property. Alternative provided was not feasible given that it had 2 separate beds. After issue of cockroaches, another alternative was provided but by that time my wife fell sick of horror and it was not possible to shift in suck feverish and sick condition. 

Nightmare to stay: avoid this property at all cost

Amazing hotel right in the middle of the town Fira. Great rates, views, complementary breakfast and drinks! Front desk lady was so friendly, helping us figure out how to book excursions. If you stay in Fira I highly recommend checking this place out. Loved our 3 night stay. 

Kavalari Hotel

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