Name: Thea Luxury Resort
Address: Panagia Stathiani, Fira, Fira, Fira, 84700, Greece
Rating: 8

Smoking areas

Ticket assistance

Garden

Terrace

Express check-in

Outdoor furniture

No elevators

Reception desk

General

Concierge services

Services and amenities

Coffee/tea for guests

Breakfast

Vending machine

Meals

Free Wi-Fi

Internet

Airport transportation

Transfer

Tour assistance

Tourist services

Barbecue grill(s)

Picnic area

Barbeque

Sun Deck

Recreation

Seasonal outdoor swimming pool

Pool facilities

Pool and beach

Event facilities

Business

Fitness facilities

Sports

Pets allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

Santorini Old Harbor

Athinios Port Santorini

Santorini International Airport

Thea Luxury Resort

Fira

Where to begin? let's start with the resort itself. The view is spectacular, app, 2-3 miles from the ocean. The rooms are comfortable with walk-thru patio doors. Pool is good; cold and with the black interior it will probably stay cold until really hot weather. Good security with sturdy gate and keypads. Grounds have been let go and there was a LOT of watering going on the whole time we were there. The neighborhood is really run down and the road to town is full of broken fences and garbage with the dumpsters for the modular homes that are all around. There were many dogs that barked a lot and the "resort" dog woke us 3 times barking in the wee hours. Not fun. 
The real sore spot were the listed amenities. There were none available. No breakfast, no shared kitchen, no coffee service. no BBQ, no toiletries, no bottled water. we were denied access to the ONLY microwave on the property (staff only). The owner, Dimitre simply told us "we don't do that anymore" when questioned. I looked in the drawers and found every utensil you could ask for, just not for guests to use. The kitchenette had no glasses and 2 coffee cups. Very little in the way of cooking gear ( also NOT available to guests). Now for the hard part. My wife went into the "staff" area to get some ice and was confronted by the owner, told to "stay out' and if we wanted anything we had to ask a staff member. He continued to abuse her until I saw the commotion and went in. In over 40 years of travel I have never had this happen before. He came up, put his finger in my face and told me he owned this resort not me. I tried to diffuse his anger by asking what we were doing wrong (we were told to make ourselves at home when we came in the previous evening). I finally had enough and started telling him what the Booking.com site listed for guest use to no avail. He just ignored me and acted very aggressive. He simply did not care and tried to intimidate and yes, bully would be a good term for his actions. I thought it best to withdraw and give him a chance to calm down. He seemed like a man under some very serious stress and his passive/aggressive behavior continued for the rest of our stay. He never gave us any real advice about the town of Fira, which we found to be a cool place with a lot of traffic and sidewalks that would rival Mexico for their layouts and condition. Grocery store was fairly priced and well stocked though always crowded (hate to see this place during season). I stayed in three properties in Greece, this was hands down the worst. NOTE: Staying here during Easter will subject you to fireworks that go all night and day during Fri-Wed. A lot of the store were closed Sat-Wed for Holy Week(?).  The only reviews we found were older and they were excellent. I really never figured out what went wrong.

Thea "Luxury" Resort? I think NOT! Come for the view, not the convenience or amenities. And forget the "Main Street" add

Great accommodation based a 10 minute walk away from the centre of Fira with lovely views. Ideal if you are looking for a few pool days to relax. Good service and very well maintained. Only criticism is the price of a transfer to the port - a little pricy in my opinion. Good value for money overall though!

Great accommodation and pools

The hotel was good, but I don't get the luxury part, my room was ancient and ugly. It didn't have enough air conditioning so we were sweating all night. There are two pools but if you want shade you can only go to one of them but you have to go fast because there are only four ombrellas for the entirety of the guests. The good things about the hotel were the view and the staff which were amazing. All in all too expensive for what it offers

Rude owner, beautiful view, great staff

It took us about 45 minutes to find the place from the town as we got lost and that walk to this hotel is very dangerous with lots of narrow roads with high speed traffic. As soon as we arrived the manager said we need to upgrade to a bigger room since it’s 3 of us for an additional $70 as they said our child was not included in the booking which was not true.  Once we got in the new room, it was not clean and it looked like they checked us in without cleaning the room. Then we realized there is no wifi or hot water.  Upon calling the office they said there is wifi and hot water and I told the manager to come check it himself. That never happened. There was no daily cleaning lady and I had to go to the office to get new towels.  I wish I took a note of the owner/ managers name. He’s extremely tall and stubborn.  We didn’t feel safe keeping our belongings in the room so we packed all our expensive stuff with us everyday when we did touristy stuff. This is not a place I would recommend to any of my fellow travelers

Do not stay at Thea studios

Pick up 

Alex was prompt and collected us from right outside the airport. Taking our cases for us. The rate is 20 euros is very reasonable for Santorini usually it’s around 50.

The room 

We stayed in the suites and the pictures do not to them justice. Huge room, beautiful view and well maintained. The only adjustment would be having the shower head higher. 

The property

Two pools, both very nice. One has a stunning view of the ocean. 

The walk 

The hill to Fira is quite steep. However once a day it is fine. 

Overall very pleased and the prices are reasonable given the location. A beautiful resort which we would definitely return to.

The staff

The staff were very accommodating and helpful. One even gave me cash to pay for a food delivery.

Thea Luxury Resort

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment