Name: Exclusive Suites
Address: Firostefani, Fira, Fira, Fira, 84700, Greece
Rating: 9

Air conditioning

Smoke-free property

Security guard

Ticket assistance

Express check-in/check-out

Terrace

Adults Only

No elevators

Reception desk

General

Bridal suite

Non-smoking rooms

Room service

Fridge

Cable TV

Hairdryer

Shower

Wardrobe/Closet

Bathrobe

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Safe-deposit box

Concierge services

Luggage storage

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Breakfast in the room

Restaurant

Kitchen

Microwave oven

Coffeemaker

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

Shuttle

Car rental

Airport transportation

Transfer services

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Hiking

Fishing

Recreation

Parking

Parking nearby

Free Parking on Premises

Spa tub

Beach/pool towels

Pool and beach

Windsurfing

Diving

Snorkelling

Sports

Doctor

Massage

First Aid Kit

Beauty and wellness

Pets Not Allowed

Pets

Temperature control for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

Hotel features

Santorini Old Harbor

Athinios Port Santorini

Santorini International Airport

Exclusive Suites

Fira

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Extremely unhelpful and they take your money! . Went to book 2 rooms at this property and incorrectly booked 1, within hours of booking I emailed the hotel explained what had happened and asked would they either book another room for me or considering my mistake refund the amount and I clearly couldn’t have just 1 room and they replied and said they were full and then told me no refund would be given!! Absolute no compassion at all for the situation. Then replied to my email when I told them how disappointed I was, accused me of extortion and blackmail and legal action if I posted this review! Be warned…spend  your money elsewhere!!!

Beware! Spend your money elsewhere!

This place offered great caldera views in Firostefani and stunning sunsets away from the hubub of Fira. We stayed for 3 nights and had a great time. Staff were all super friendly. The route to get to the suites, like many places in Santorini are not wheelchair accessible but luckily it is not too far from the main road. We had a lovely hot tub which we used a lot. The suites are nicely stocked with basics when you arrive- bottled water, bread, milk, yogurt, juice, etc which was a really nice touch. 
Only negatives were that the bathroom was extremely poorly lit and the shower was pretty useless (hand held with almost  zero power and varying temperatures). Also the breakfast was not great- eggs with a sweet dish so we went to eat out. Otherwise, a great place to stay.

Nice views

Beautiful views of the caldera! Breakfast was exceptional and service was amazing! The staff are so friendly and the hotel really is the perfect location! Santorini is a real workout to get around so make sure to bring your trainers!

A true Gem in Santorini

Breathtaking views with large rooms. Beds and pillows are comfy. Showers are large.
The jacuzzi is a perfect size.
It’s in a nice quiet spot - lots of privacy. 
Walking distance to the main spots in fira.

A memorable stay we won’t forget

I can't say enough about how much we enjoyed our stay at Exclusive Plan Suites. The staff were amazing and truly went out of their way to help us whenever we needed it, from check in, to advice on getting around, and everything in between. The caldera view from our room was breathtaking. The hot-tub was always a welcome sight after a long day of hill climbing and walking (take the hike to Oia if you get the chance!), and it was always warm. Breakfast was served every morning, and there was always more than enough to eat. Location-wise, this spot is pretty convenient. We were only about a 10-12 minute walk to the shops in Fira (with great views along the way), so we never felt like we were far from whatever we wanted to do, but Firostefani is much quieter than Fira so it was nice to get back to the room after a day out and have a relaxing evening looking out over the water and checking out the cruise ships. 

I'm not sure what is going on with the beds, but we woke up rested every day! Probably the best sleeps we've ever had on vacation.

Perfect mix of great caldera views, quieter area of the island, and comfort!

We have booked a room at exclusive plan hotel 1 month ago and 1 day before arrival tjey canceled our reservation. It was terrible because they informed us in the last minute. We could have booked another place if they informed us earlier. Very poor booking managment. For sure we found another hotel the same day as it not high season in santorini in february. But if we would be there in april it would be difficult. Anyway I hope this will never happen again to the oyher hotel guests.
Greetings from santorini 😀

Canceled our reservation in the last day

We were in santorini for 3 nights. We arrived from paris in santorinia nd the weather was not good windy and cloudy most of the time. The hotel had a lot of staris to climb and was far from the parking. We had to carry our bags for more than 500 meters. The room was small and old. The furnitures were old too. The view was not bad but nyway not as in the pictures. We were not happy with our choice and I dont recomand this hotel for the price they charge. We could have found a better one with the same price or cheaper.

Not as in pictures not as described

I would not recommend Exclusive Plan Suites as they cheated me out of ~500 Euros.

I made a booking at their hotel pre-Covid and then due to Covid, I like many others, was unable to travel to Greece.  I worked with the hotel to obtain a voucher that could be redeemed at a future date.  Due to the Covid lasting longer than anticipated the voucher was extended several times through 12/31/21 (this required me proactively reach out to them during certain dates) and eventually they stated they could offer a full refund as long as I contacted them in January of 2022.

I sent them an email on January 2nd, 2022 and they failed to respond.  I contacted them again several months later and they refused to provide me a refund stating that I did not contact them in the time window they stated.  I provided evidence of sending them the email on January 2nd, 2022, and while they acknowledged it was an error on their side that they did not respond that I'm out of luck and that they will not be providing me a refund.

I attempted to work with them in good faith to find a resolution for several weeks, but they were steadfast in not offering a refund despite their mistake (and threatened to sue me if I wrote a review of my experience).  As a consumer, I feel cheated by this hotel and I want to warn others as I found they do not follow through on their commitments are OK cheating customers.

Cheated out of 500 Euros by Exclusive Plan Suites

Exclusive Suites

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment