Name: Kavalari Hotel
Address: Box, 17, Fira, Fira, Fira, 84700, Greece
Rating: 9

Air conditioning

24-hour reception

Smoke-free property

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Santorini Old Harbor

Athinios Port Santorini

Santorini International Airport

Kavalari Hotel

Fira

Be prepared for many steps as is normal in Thira.  Staff was pleasant although not always available or very helpful.  Rooms were adequate in size.  Not the cleanest in my opinion.  The shower was very dirty.  The breakfast got monotonous after two days.  Location is very good and views are great.  

Middle of the pack accomodations

107. This is the number of steps between the hotel entrance and our room. Roughly the climb one would find in a five-story building, except you go down to your room instead of up. Since this is not mentioned on the hotel website I wanted to put it up front. 
The staff on-site were very helpful and friendly and the service was very good. Breakfast overlooking the caldera was beautiful. Our room was  tended every day, but the light fixtures in the room all gave rather cold light, which gave the room a bit of a cheap, youth hostel feeling at night.
The room options we were given by Bedsonline included "Twin Standard" which was what we reserved. When we got to the room, however, we found we had been given a double room. The hotel had no interest in correcting this mistake, either by re-making our bed or changing our room. We were told that the rooms are listed as "Twin or Double Standard", with option to be as determined by the hotel. This was not the choice that was presented to us.
Although the staff were friendly, as I said, the hotel management was not. After first making our reservation I learned about all the stairs thru on-line forums. Since we are about 70 years old and have knee problems I requested a room with fewer stairs, even if we had to pay more. Our travel agent was told this could be accommodated, but when we arrived it had not been done. We were given a double room, not a twin, at the bottom of the stairs. Hotel response was, "Sorry, but we are fully booked." When my agent called the manager about this the manager chose to insult her rather than admit a mistake by the hotel.
Bottom line: Beautiful location, good service, unresponsive management, facilities misrepresented.

107 steps

First is the beautiful view.  You can't beat it.  The rooms were all wonderful.  We stayed in room 25 which was like a cave room - very cool.  We watched the sunset every night on the balcony area.  We bought wine at the local store and enjoyed the sunset.  The staff was wonderful and very helpful when we needed ice for our drinks.  Rooms were cleaned daily.  Breakfast (which was included) was very simple (eggs/breads/yogurt/meat and cheese).  The one warning is you better be ready for steps.  From our room,it was 107 steps to the top...  I would definitely stay here again.

What a view.

I booked and paid for my visit in full in June. I came to Santorini in July. I showed up to the hotel and they claimed to not have my name. So I showed them that they themselves and booking.com confirmed my stay. I had my confirmation and PIN number. I also already got charged by the hotel Kavalari and showed proof of the transaction. They told me they cancelled me, refused to refund me and essentially left me stranded. Also I paid a car to take me to this hotel $40… so wasted more money. 
Ended up finding a way better hotel with a better view that treated me like a queen. Booking.com and my bank have been notified and are investigating. 

Stole My Money - Left Stranded

Very bad stay. Faced three issues a) Photos of the rooms provided do not match the actual room b) room provided had leakages and damaged walls c) worst of all, there were too many cockroaches in the room. It was a total nightmare to stay at the property. Alternative provided was not feasible given that it had 2 separate beds. After issue of cockroaches, another alternative was provided but by that time my wife fell sick of horror and it was not possible to shift in suck feverish and sick condition. 

Nightmare to stay: avoid this property at all cost

Decoration of the room includes lighting and bathroom, (dangerous slippery shower, too small) Superb view of the caldera and ideal central location. Beautiful terrace and nice little jacuzzi.

It's a beautiful sight. Comfort to see you again.

Amazing hotel right in the middle of the town Fira. Great rates, views, complementary breakfast and drinks! Front desk lady was so friendly, helping us figure out how to book excursions. If you stay in Fira I highly recommend checking this place out. Loved our 3 night stay. 

Cute hotel in Fira

We had a wonderful two night stay at this hotel with an unbelievable view if the caldera. Rooms are simply but well furnished and spotless. We had a wonderful terrace to ourselves with breathtaking views. Breakfast (included) was delicious. The staff were knowledgeable and very helpful in arranging for tors and restaurant reservations. The hotel is central to almost everything you might want to do in Fira yet was surprisingly quiet. Great value for the price.

Superior value in Santorini

How such a hotel can get such a rating is puzzling to me. Since many ghostwriters seem to be on the move. We can't praise anything. The worst room, No. 26, ever, in 42 years of vacation. I'd be interested in what the hosts actually think when they show such a hole to the expectantly smiling guest. Such a room is actually only available through prepayment when booking. Finger away from this so-called hotel. Upstairs, downstairs. With such a room, you can only ruin every guest's vacation. However, I would love to stand under a shower with 60 cm x 60 cm, labelled shower hanger, which when showering, then, when you shower with a hand that's older than a lamb, I can't recommend anything more beautiful than this.

Tourist trap, uninhabited, smelly, only barely

Really nice accommodation with spectacular sunset views. Room was basic but very clean and has what you need. Short walk to everything in Fira, including the bus station which is less than 5 mins. All the Hotel staff are amazing, breakfast is served daily with a stunning view. Alexandra was super helpful organizing transfers, storing our luggage and even printed our ferry tickets for us. Thanks for a wonderful 4 night stay.

Kavalari Hotel

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