Name: Mavrikos
Address: TSILIVI, P.O. Box: 122, Tsilivi, Tsilivi, Tsilivi, 29100, Greece
Rating: 8

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Accessibility

Pets allowed (under 5 kg)

Pets

Location

Tsilivi Beach

Zakynthos Port

Zakinthos Airport

Port of Kyllini

Kefallinia Airport

Port of Argostoli

Mavrikos

Tsilivi

child-bed

child-bed-fee

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wired-internet-access

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Lovely clean quiet hotel. Rooms are ample & clean, There is nothing to moan about for a 3 star.
The food is fresh and something for everyone.
Pleasant surroundings.
The staff are proffesional & always happy to help. The pool bar is enough with plenty of drinks available to choose from , no queuing like the other huge overcrowded AI hotels.
 If you want 5 stars, then pay the full extortionate prices that are not all inclusive & go somewhere else & eat out.
We are frequent returning guests, sick of folk moaning about petty things.
Go & enjoy your holiday.

The Altura is a lovely relaxing hotel, returning guests several times.

Having stayed here in May and found it very good value for the money we returned in October. I am disgusted by some of the reviews that I have just read. It is a 3 star hotel not a 5 star.
There are 2 pools. one which due to torrential rain became unusable but the infinity pool was fine and we swam every day. Obviously some people were too busy complaining to go up and find this pool. The food was varied A good selection at every meal and I would have said something to suit everyone. One review said that they only ate bread and 
potatoes. If you dislike foreign food holiday in Britain. On offer were fresh salad, olives cold meats and cheeses etc. Hot dishes included pork, chicken,fish rice, pasta etc as well as some Greek specialities.  there were always chips and we even had mussels. The desserts were excellent and there was always fresh fruit available. As it was all inclusive we had wine with our meal and drinks from the bar afterwards.
The staff are all amazing.  Service with a smile. the towels were changed regularly and the room serviced.  Nothing was too much trouble. We will be going back again next year.

Good value for money. This is our second visit and we will return.

Spent 2 weeks at the Altura Hotel with my Husband and our 2 teenagers.  As many others has stated was quite concerned before our trip due to the volume of negative reviews and the fact our holiday had been postponed from 2020 due to COVID and was desperately needed!  The hotel is only 15 minutes from the airport, which is fantastic after your flight. We arrived at the Hotel at 2.30pm and was greeted by Maria the hotel manager who is a lovely lady and cannot do enough to help you.  Straight away she told us to leave our bags by the reception and go and cool off with a drink and some lunch in the restaurant which was a wonderful start to our holiday and made us feel very welcome.  We had booked 2 rooms, 1 for my husband and I and 1 for our children and I did request an interconnecting door, having never been separated from the children on holiday before.  Maria explained these were the family rooms which we had not booked but we did have 2 rooms on the same floor although 3 rooms between us, she asked us to try and see how it went and if it was a problem she would see if she could change.  It was not a problem at all my 15 and 14 year old loved the independence of having their own room!  
The rooms are clean and spacious, cleaned everyday by the same cleaner who works in your block apart from Sunday’s when only the bins are emptied.  The bathroom is huge and whilst a lot of people have mentioned they are unfinished with a cement finish this allows quicker drying and the floor is not slippery at all.
The food was lovely lots of different choices everyday, we all loved the gyros from the snack bar and the burgers are huge, lots of variety of cakes at lunch and dinner as well as fruit as a healthier option.  Always plenty of salad and bread at lunch and dinner, pasta, sauces, chicken and pork dishes.  The drinks are typical all inclusive with local wines, beers and spirits, and the cocktails offered are really nice, alcoholic and non alcoholic.  
There is an entertainment team managed by David who is a real character and even if you don’t participate he is entertaining to watch, from Aqua aerobics in the pool in the morning, which included party songs and lots of splashing, killer darts in the afternoon which is the funniest version of darts I’ve ever seen, and then the much loved water polo in the afternoon which got quite competitive with some of the men, however was enjoyable to see all the children and adults getting along, knowing one another by name and just having a good time.  Evening entertainment always started with a game of Bingo all the money was used for the line or full house and children could play and I did witness win.  There was a quiz a couple of evenings, and Greek dancers on Saturday night, and a duo on another night.  
There are lots of trips available we travelled with TUI and had already booked through the App to go to Olympia which I would definitely  recommend.
The hotel itself is only 5 min walk to the main strip where there are plenty of restaurants, bars and shops, would recommend Magdalenas for huge cocktails at only 5.50 euros and really good tribute acts, the Blues Brothers were amazing.
To sum up, I would definitely recommend this hotel, the staff make you feel so welcome and can’t do enough for you, they all work 7 days a week and work tirelessly and yet always have a smile to greet you.  To all of those that put the negative reviews and there was a family there complaining about everything whilst we were there, (even the waterpolo although they were sitting in the firing line behind the net!!!) A holiday is what you make of it and you have to embrace your surroundings, you can’t visit a foreign country and not expect their local dishes on offer, doesn’t matter where you go sunbeds will always be an issue for us Brits but during our last week there were sunbeds available at 11am.  The negative reviews are just scaremongering for others and completing unwarranted.  I would definitely return to this beautiful, warm family run hotel.  Thanks Altura for the memories.

Altura Hotel 3* Hotel with 5* Staff

I really don't understand why this hotel has had so many negative reviews.

Myself and my family stayed here this August and I have to say that we all really enjoyed our stay here.

The food on offer was amazing and there was a good selection on offer and fussy eaters ( two kids in my group) will find something to eat. Like all A/I towards the end of your stay you can find the food a bit repetitive but I really can not fault it. Breakfast had the usual on offer eggs, bacon, sausages etc as well as cereals, fruit (both fresh and canned) continental options. Lunch and dinner has different options of cooked food as well as salad's and cheeses. The deserts were fantastic and the kids and myself enjoyed. There is wine and beer available as well as juices, fizzy or hot drinks. The staff in the restaurant were amazing very helpful and always available if you needed anything. Sadly I did witnesses a few people get quite abusive verbally towards the staff! There really is no need to be like this, simply be polite and the issues can be solved in a much quicker way!

The rooms are just what you need as a base, they are clean and are cleaned daily. I do agree with some people that they could do with a little more storage/shelving space for your things but as a whole I cannot fault it. The bathroom is basic but clean and yes the water from your shower does go onto the floor in the bathroom but it's not the end of the world. We did have an issue with the Aircon but once I'd spoken to reception this was quickly solved and working again.

The pool and bar area was keep clean and cleaned every morning. The sun beds!! Yes people were going first thing in the morning to reserve their sun beds, sadly we had to do this to guarantee beds especially the first week of our stay, however the pool and area were fine and the kids and adults did enjoy. The bar had the usual fizzy drinks available plus beer, there are cocktails available both with or without alcohol! Yes it's the cheap spirit stuff but they were ok and yes the fizzy drinks are watered down but they're ok. The snack bar is located pretty much next to the bar and served food pretty much most of the day. The kids really enjoyed what was on offer, burgers, hotdogs, cake and fruit salad from what I can remember.

Entertainment was ok, there isn't something on all the time, but when it was on it was great. They all worked really hard and as long as you're willing to participate it's enjoyable and fun. We particularly enjoyed the darts and water polo. Evening entertainment was again good if it's your cup of tea, we enjoyed most nights entertainment when we didn't leave the hotel in the evening.

The hotel is in just the right place, close enough to the shops, bars and restaurants but far enough away not to hear the noise. There is a short steep hill to climb up to get to the hotel, if like me you have mobility issues it can be a struggle to walk up especially if you've been out and about all day.

All in all I would come back and stay again. It's not a posh large hotel it is 3 stars but I loved it there and would fully recommend it as would my family.

Had a brilliant stay

Now first like to say please don’t be put off by all the bad reviews . I panicked before going as did read some reviews and thought it was going to be awful when in fact we as a group had an amazing time .
We were a group of 4 adults and 5 children and before going I emailed the hotel to ask for my two rooms together as had 3 children with us arrived and we had exactly that .
The staff are all faultless they work so hard from morning until night the cleaners came every day except Sunday and reception staff were always friendly and helpful organising a minibus for us for boat trip. In the dining room the staff were all so hardworking and friendly I have to say a shout out to Maria she had a smile every single time and a welcoming hello every meal time .
The entertainment staff were all lively and so funny David made us laugh every day with his aqua aerobics routines and Eva (sorry wrong spelling probably ) was lovely always smiling and a pleasure to see . All entertainment staff were lovely sorry can’t name all and kids loved them.
I can’t miss out our barman at the pool he was lovely worked all day and knew our drinks off by heart always smiling and English very good . 
My kids loved everything about our two weeks we always got a sunbed the pool was clean and surrounding pool area cleaned every day so my kids lived in it . A little hill to the restaurants but very easy to do.
I want to thank the altura for an amazing time and beautiful all inclusive food !

Perfect family holiday

Great first impressions, we arrived 20 minutes before lunch was finishing, the lovely reception guy asked us if we wanted to check in first or leave our luggage and go for food, we opted for food, now I am the world's most fussiest eater so I was concerned there wasn't going to be anything I liked, how wrong was I, totally opposite infact during the whole stay there was always something I liked, on one night there was 3 of my favourite dishes, I couldn't choose so I had some of each :) 
I think some of the negative comments on here are a bit harsh, yes I agree that the room was a little small (especially the tv) and the bathroom appearance wasn't the best but we wasn't on holiday to spend that much time in the room or watch TV so it didn't matter, never did we have any issues with no hot water, whether this be night or day, we were in room 213, with a partial sea view and had the maid servicing the room every day with fresh towels.
The downstairs pool was more inviting due to the Blue colour compared to the Green one on the rooftop, however, again, we still used both.
There was a vast array of drinks to choose from including very strong cocktails.
The staff were very nice.
Location wise to the town it is a minute walk from/to Paradise bar at the bottom end of the strip but a fair walk to the beach (20 mins) ish.
The hill that is being referred to in most reviews is not bad at all, its only very miniscule.
I would recommend hiring a quad bike at the hire shop across the road to explore the area, had a fun time.
Bars recommended- Magdalenas, Planet and Jokers, the ABBA and Phil Collins tributes were fab.
I would also recommend the Levante speedboat trips to the shipwreck and turtles, there are lots of people doing these trips for cheaper but they are not as good, Spiros is a great guy who takes you inside the caves and really close to the shipwreck, he will also find the turtles, the others don't guarantee this, you won't be disappointed.
To sum up our holiday we had a great time, weather was beautiful, the only negatives I would add are the hotel was a bit further from the beach than we had hoped and the room could have been bigger, the daytime/evening entertainment could be improved, we only saw one live act i
n the whole week which was Greek dancing, there was also a few nights of a quiz but not very organised, I think a barbecue night would be good and more theme nights, other than that thank you Altura for a nice stay.


Nice Stay

Visited Altura in August 2022 with my partner and 2 teenage kids (17 and n15).

Transfer from airport was around 30 minutes and check in at hotel was swift. From landing at Zante airport, we were in our room in about 1 hour!

Rooms - decent size for what we needed. Don't really go on holiday to spend my whole time in the room! Could do with some drawers for your stuff but we managed. Air con worked well but my son had to get someone from reception so sort his out initially. Bathroom was clean with shower (always enough hot water) toilet and sink. Nice balcony with sea view. Was nice to sit before dinner and chill. Rooms were immaculately clean and modern. Always plenty of clean towels.

Food - this is what slightly lets it down. It was ok and we always found something to eat. Some days were better than others. Kids never complained so must have been ok. Plenty of options although could have done with a bit more selection on the pastry side at breakfast like pancakes, waffles, brioche etc instead of just croissants........every day. There always seemed to be a shortage of cutlery too and nearly all the tables set up for 3. It would have been so simpler to just put cutlery in a plastic cutlery drawer by the plates and let people help themselves. Snack bar also hit and miss. Gyros was lush but some days it seemed to take forever to get served. Ice-cream, served by the barman, was not available for 50% of the time we were there too. Would be better if they could just put a small freezer by the bar so people can help themselves and the barman can concentrate on serving drinks :-)

Drinks - never been to an all-inclusive with such a wide selection of drinks and cocktails. I'm not a wine or beer drinker so the spirit selection was very impressive (unbranded Malibu, Amaretto, Gin, Vodka, Baileys etc). The cocktails were good too and never had to queue to get served.

Pools - 2 pools. The upstairs one is quieter and despite people saying it's adult only there are no signs saying so. The metal stairs to and from the bar do get very hot in the sun! The larger downstairs pool is busier but is closer to the bar. A couple of days the water clarity in the big pool wasn't great so we avoided it until it improved (couple of days). Your are allowed inflatables in both pools. Sunbeds - we did the typical up at 5am to reserve them as we had teenagers who wanted to chill and be all sat together. There were sunbeds reserved before then (I expect people were putting towels out the night before). This is where the hotel could massively improve. There is absolutely tons of space and I could see piles of broken sunbeds just over the wall. Just get them fix up! They could literally double the amount of sunbeds and there still be heaps of room. I did notice some mornings people wondering around with no beds available. Couple of young lads ended up lying on their towels on the hard tiles!

Entertainment - mmmmm. Not great. It was basically bingo, karaoke and Greek dancers one night and it didn't start until really late. I think the animation team were spread out over 3 hotel so there always seemed to be a "the entertainment will start in 10 minutes" then them currying off for half an hour. Daytime was aqua gym (this was good), stretching (ok) and water polo (which was usually just a bunch of grown men trying to out do each other).

Location - about a 10 minute walk to the sandy beach which is gorgeous and crystal clear water. There are the usual jestski's, paragliding, banana boats, doughnuts etc available. 5 minute walk to the bars, restaurants and shops. Tsivili itself is a nice little town with a nice feel. There are two water parks, one I think is a 20-30 minute walk away. We did go out to the other one by coach and it was fab. We also went on the blue cave boat trip which was fantastic (booked through one of the little shops in the town and NOT through TUI who were charging an extra £20 each).

One thing I will say is that we noticed a lot of 'moaners'. The type in a large family group who spend their entire day griping about little stuff instead of trying to enjoy themselves. In the restaurant one night, one chap went and sat a table that wasn't set (even though there were several set tables available) then proceeded to complain that there was no cutlery on his table!!!!!

Greece is beautiful and the people are so lovely, warm and friendly. All in all we had a great holiday. We go what we paid for. I think people try and pay as little as possible and expect 5 star luxury. I would recommend this place.

Good but could do with a couple minor improvements

Very good choice of food and drinks catering for every dietary needs.
Staff friendly, and always available if needed.
Rooms clean, tea tray filled generously daily. 
2 Great size pools and a small child size one over-looking the rooms.
Plenty of sun beds.
Just a short walk downhill to the main part of the town with many restaurants and gift shops.

Lovely Hotel with friendly staff and good food.

As a 3 star hotel it was fine. Location to shops and bars excellent but quiet. 15 min walk to beach. Lounge/reception and dining room modern and clean. 
Subterranean communal toilets clean but could do with an upgrade.
Our room, although with no view was a good size, cleaned every day and the shower room was newly fitted and very functional. The corridors, however, were a bit spartan with no carpet or soft furnishings to deaden any noise. It wasn’t a problem, nor was the occasional aircraft noise due to the proximity of the airport. (Couldn’t hear anything at night so sleep quality was good in October ( not half term). 
Food was excellent at the start of the stay but the quality tailed off for the last few days.
My biggest disappointment was that the only bar was the pool bar. It seemed a bit down market for after dinner drinks. Fine for sitting around in the sunshine but I’d have given at least another star if there had been an indoor bar in the evenings. Due to this we chose to go out every evening to sit somewhere nicer. Of course, this cost us extra.

Good 3 star hotel but could be improved quite easily.

I’d give this as a 3.5 if available. I had a great time meeting lots of people which made my holiday in to a 5.

I found the pools to be good and cleaned on a daily basis, yes they did have a tide mark around the edge but this wasn’t green slime as some people have made out. The sun loungers were good and comfortable albeit a bit used but again I did not see any ripped ones as people have stated. 

The food was in general what you get at a normal all inclusive. I had no problems at breakfast but evening was a bit hit and miss with what they put out, there didn’t seem to be any structure.  I did eat out three times, but that was my choice as I wanted some Greek food which you wouldn’t get in the hotel and not because of the standard in the hotel.

The bedroom was adequate and the bed comfy. The only real gripe I have is the bathroom. Very little water coming out of the shower, sometimes none, little black flies hanging out in there and the occasional smell of sewers.

But you know what, I’m in Greece and you have to take what comes with it.

Mavrikos

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