Name: Signature Inn
Address: 81-83 Laluni Street Georgetown,Laluni Street, Georgetown, Georgetown, Georgetown, Guyana
Rating: 8

Air conditioning

24-hour reception

Currency exchange

Smoke-free property

Terrace

All Spaces Non-Smoking (public and private)

Outdoor furniture

General

Non-smoking rooms

Room service

Family room

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Luggage storage

Services and amenities

Free Wi-Fi

Internet

Airport transportation

Transfer

Parking

Meeting and presentation facilities

Business

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Ogle Airport

Cheddi Jagan International Airport

Signature Inn

Georgetown

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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4-beds

40-beds

5-beds

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7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I stayed at Signature Inn and for the most part it was a nice stay. The front desk staff were very accommodating. The problem is actually management. I communicated via email with one of the managers (Indira Rosa) who confirmed dates, price and transportation. It wasn't until check-out I found out that they would charge a large fee (about $70 extra) to use my credit card and that they preferred cash for EVERYTHING including airport transfer. None of this was communicated to me via email. That manager even tried to deny confirming my airport shuttle reservation. Thankfully, I have emails documented with her confirming my reservation. When I provided a print-out with her confirming airport shuttle, she stated the the hotel doesn't really offer that service. I reminder her that it is listed on the website and she herself confirmed airport transportation with me via email.  It was a bunch of back and forth with that manager changing her versions of why she didn't tell me about the credit card fees and why I'm responsible for the taxi. AGAIN, THERE IS NO WHERE ON THEIR WEBSITE  or IN MY EMAILS (at the time I booked) that said credit card payments would have additional charges. This hotel needs to work on communicating more effectively. 

As an international travel, it is not wise to travel with cash. Nonetheless, if this was communicated with me IN ADVANCE I would have made arrangements to pay in cash. I also asked for an invoice at check-out and was informed only management can provide invoices which is unprofessional and weird. This is the first time I've had to leave a hotel without an invoice. 

I had a lovely time in Guyana and very sadden on how it ended with this hotel. There was no accountability on management's part. If you do decide to stay here please bring cash and confirm everything SEVERAL TIMES OVER.

Great start but.....  not so great finish!

I frequent the Signature Inn hotel because of the quality of rooms, kind service and the comfort like home feel. Hot water, a/c, fridge, microwave and small breakfast table are just a few good things. Occasionally the WiFi seems congested, but it is normally good enough to stream day or night.

The staff are exceptional in kindness, courtesy and professionalism. I know the owner, management and employees by first name, as most have been with the hotel for years. My last stay was 14 months ago because of COVID; only one new staff member had been added since then that I didn't know.

Whether traveling alone, with family, or colleagues and friends, this hotel stands out.

Hospitality Defined

I had booked my room 3 months before but when I arrived, they said I would have to wait until later in the day for it or take another room and move later. Nobody was sympathetic for my problem. There was no proper management, only an old lady. I had been there before and this was the worst. I took the room offered because I could not wait....my time was limited. During the couse of my 5 day stay, I could hear staff always quarrelling about work and less pay. I even talked to a few of them. I know the owners very well.....yet the treatment was shabby. I never got my TV fixed. The AC unit was fixed at a certain temperature and it could not be modified. They tried to rob me by doing fancy conversions between Guyana, US and Canadian dollars. ....even though it was a small amount.....very crookish. It is as if they don't care because they were full. PR and good customer service is absent. It is all about maximizing their money. The quality has gone down. Staff is poor. They do not want to pay proper wages....cheapness is everything.

poor service and management

My wife and I stayed here for just over a week during CORVID 19 SEP/OCT2020. We followed a recommendation and received first class service throughout our entire visit. Safety, Service and Care THANKS!

Excellent Service In Difficult Times.

My wife and I stayed 6 nights reserved with Booking.com. 

The owner picked us up at the OGL Airport and drove us 4 mi west to this hotel. A receptionist checked us in, presented the keys, and we followed the man carrying our bags up the stairs.  Our spacious 3rd floor #128 had a comfortable king, closet, small couch, beautifully set table for 2 near the very basic kitchenette, and an outfitted bathroom with tiled shower. After walking 850 m east to the Survival Supermarket, we returned to find our requested additional towels, hot pot and a more standard pillow to get us settled in on the first evening.
The 7:30 AM breakfast always included a fruit plate with coffee, but the main plate varied with eggs, toast and salad, or eggs, toast and hot dogs, fried bun with tuna salad, and once fried fish with sweet potatoes and plantains. Our favorite was the omelette with toast and salad.
Besides flying to Kaiteur Falls, one morning we walked to the Botanical Garden/Zoo, another to see the National Park's manatees and lighthouse, and one to the center's cathedral, museum, library and city hall.
We felt this quiet centrally located 30 room hotel was a good value at ~$92 US per night, paying with a Visa card.

Colorful and friendly 3 story hotel in central Georgetown.

I arrived just before midnight at the hotel, Iinformed the hotel of my arrival time before hand and was pleased to see someone available to check me in, I was then informed that the room I booked and was confirmed some months ago wasn't available
After some time asking asking why, several excuses but none helpful, after travelling for over 15 hours we just wanted to get a room and get some sleep
We were given a room with two beds, not suitable one window which was blocked out and no balcony as promised in the booking, we had no bed cover for the first two night of a six night stay, i dont think the room was ready for use at the time
On the 4th morning we found a mouse runnung on the bed, as well as droppings around the room sink area, i appreciate that I cannot expect perfection in Guyana, when I initially report the matter at reception they did not seem to take it seriously, only on the third occation when i reported it again that action was taken and was told the pest control company will be called in, they did offer to relocate to another room but would have been too much hassle seeing only two nights remaining
Breakfast was provided, this is usually just warm, Coffee was good


Signature Inn Georgetown Guyana - Disappointing

Place is clean. Clean rooms. Safe, quiet neighbourhood. Extremely helpful owner and staff. Good healthy breakfast. Air-conditioned. Telephone in room. Safe locker and baggage storage lockable area in rooms.
Very appropriate rates.
Highly recommended.

Fully recommended

On a short last minute family celebration trip to Guyana and decided to stay at Signature Inn.  I arrived 2am and even at that hour, the staff was extremely pleasant.  Breakfast was customized since I am a vegetarian.  Room was clean and comfortable.  Location was convenient.  Great job.  I do plan to stay at Signature again

Fantastic Hotel

I wasn't too sure what to make of this place before I visited since the website had quite a few issues and limited information. So, I was glad to be pleasantly surprised by the "homey" feel of the hotel. It's older, but nice, kept and clean. The older lady at the front desk (whose name I can't recall) was always so pleasant and very helpful. Anyone who worked their was actually pretty pleasant. I enjoyed the breakfast on the few mornings I was able to make it to breakfast; I especially enjoyed the fruit plate. The location is relatively quiet and tucked away from the hustle and bustle but close enough to jump right into the colorful city life that is Guyana. This is certainly a decent place for the budget traveler.

Like a Stay at Granny's

Excellent location in a quieter area of Georgetown.  Rooms come with basic amenities ( kitchenette to include: refrigerator and microwave)  Good WiFi.  Breakfast are tailored to suit your diet. 24-hour security. Taxi services available upon requests and arrives in a timely manner.  Most of all exceptional staff!

Signature Inn

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