Name: Rival Hotel
Address: Rue 90, Boulevard Carenage, Cap-Haitien, Cap-Haitien, Cap-Haitien, 1110, Haiti
Rating: 6

Air conditioning

24-hour reception

Smoke-free property

Garden

Terrace

Outdoor furniture

No elevators

General

Bridal suite

Non-smoking rooms

Soundproof rooms

Room service

Cable TV

Shower/Bathtub

Shower

Wardrobe/Closet

Linens

Toiletries

Rooms

Concierge services

Luggage storage

Wake-up service

Telephone

Services and amenities

Breakfast

Snack bar

Breakfast/lunch to go

Bottled water (at extra charge)

Meals

Free Wi-Fi

Internet

Spanish

English

French

Languages Spoken

Hiking

Sun Deck

Recreation

Parking

Swimming pool

Outdoor pool

Beach facilities

Beach/pool towels

Next to the beach

Pool and beach

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Cap Haitien Airport

Rival Hotel

Cap-Haitien

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Aesthetically beautiful and well-physically maintained. This hotel is designed for pure relaxation as it is located away from town at an adequate distance but not too far from downtown. Very large pool and is well situated.

PRO-
View from all parts of the hotel is breathtaking (Mountain and Ocean). The hotel is clean in all areas. The pool can use a more consistent cleaning.

Cons-
Breakfast is beyond lacking. Omelets most days. No deviation from the menu whatsoever. Shockingly being on an island and no fruits are provided with meals. If you asked for fruit, the staff gives you the same look like you are asking for the sky. They appear to have a strictness on everything. We requested lime juice 4 days in a row and the staff gives you the deer in the red light look. And that part was extremely frustrating.

WIFI in the room is non-existent, even when you are sitting in the balcony area. If you are in the dining room area, Wifi is good and that is basically it.

No way to communicate with staff if you need something. You practically have to leave your room and go search for staff.

Staffs have no decision-making power. Everything thing needs to be communicated with the owner.

No electric power in the room between 7-6 pm, therefore is no AC. 

Transportation is extremely difficult after 7 pm to go downtown due to the location of the hotel. Transportation is extremely available if you are downtown and coming back to the hotel.

The beach is front of the hotel is filthy. Don't even think of going down there to swim or relax. The little sand area is loaded with trash (Plastic bottles, bags, and other things). 



Great Views, But......

My fiancé and I enjoyed our weekend stay at this cozy hotel up on the mountains with ocean view and private balcony. It has air conditioning, hot water, and working toilet. Staff is attentive. Hotel safe with security. Close to La Citadelle, Labadee, Sans Souci Palace, and restaurants: Cap Deli, Boukanye, Lakay, etc. We used AugusnelTourHaiti for our tours and excursions.

Cozy Oceanview on the Mountain

That was a very nice, clean, quiet and  peace full place to stay but,  they need improvement with the staff,  the food, laundry and specialty when it's raining waters gets to your room. But other than that it's a very nice place to stay. 

Monique L Jean 

Let us start with the positive aspects: The view from the terrace is nice and the rooms are clean. 

Unpleasant: The hotel is a bit difficult to find and the road is a little dangerous, but travels to Haiti tend to be a adventurous, anyway. However, there is no restaurant at the Hotel, so you are obliged to go up and down that road to find food in town, even during hours of darkness.

False promises: The website promises air-conditioning and WIFI. However, air-conditioning only works at night (you will find a notice in small print at the reception desk...once you have arrived) and the WIFI does not work in the rooms. WIFI only available at the bar and it is very slow. If you prefer to work in a silent environment and depend on Internet / Email, no chance you will be happy. More surprises in the morning: Cold shower! and no tea is served.

Unsafe: As for the security side of my room, you cannot lock the sliding doors and the lock for a rusty burgle bar door was not working, so my room was accessible from the outside at all times.

When my colleague and I tried to negotiate with the staff, we had to find out that the reception is usually abandoned. Once you find a member of staff, you will be baffled by their lack of ability to assit you. A phone call to a rather arrogant Directress was a sad highlight of our business trip. 

To sum it up: If you lie to me on the Internet, don't be surprise to find a bad review.

Careful!!

We stumbled upon this hotel by accident while searching for another hotel. It worked out well as it is one that is recommended by Lonely Planet. It's tucked away at the end of the city and secured behind a gate. No restaurant but so glad they told ys to go to The Boulevard. Had an amazing evening at La Kay!

Stunning views of the water and the hotel itself is very clean. The staff were helpful and nice. Rooms were large with two comfy beds and great shower pressure! A very nice way to end our Haiti road trip! My only complaint is that breakfast was to be served at 7 AM and we waited around until 7:20 AM but we had to leave to catch a bus back to the Dominican Republic.


Great hotel in the chaos that is Cap Haitien!

We were actually looking for a different hotel when we came across this one right at the end of the road. Perched up on the hill looking out over the Atlantic Ocean, the Rival Hotel is immaculately clean and quite well priced with a large assortment of big, spacious rooms to choose from. Lots of hot water in the big bathrooms and beds that are big and comfortable too. We felt very secure and safe, which is important in Cap.  There isn't a restaurant for meals which is a shame - but Lakay is just down the road. We were told that there would be a continental breakfast but after waiting for 20 minutes no one morning no food arrived and we had to leave to catch our bus to the Dominican - that was my only complaint about this place.

One of the best places to stay in Cap-Haitien!

The hotel is located right on the beach so all rooms and the restaurant have a stunning view of the sea. The rooms are huge but since the hotel is located at the edge of Cap-Haitien and may not have much guests, pillows and sheets smell a bit dusty/moldy. The room I stayed in had a small kitchen, but I didn't use it as I only stayed two days and saw no need to prepare my own food. There aren't much amenities in the room, so bring all your own toiletries and drinking water. Water from the faucets taste a bit salty (probably due to close proximity to the sea). Staff are very nice. Internet is good depending on your location (the best connection I got was in the hotel restaurant). The hotel provides a delicious breakfast of fruits, omelette, coffee, juice, and toast but no other meals are available.

Rival Hotel

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