Name: Hotel Anna Superior
Address: 3232 Matrafured, Üdülősor u. 55, Hungary, Gyongyos, Gyongyos, Gyongyos, 3232, Hungary
Rating: 8

Air conditioning

Elevator/lift

Smoke-free property

Heating

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Minibar

Hairdryer

Rooms

Iron and board

Laundry

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Airport transportation

Transfer

Hiking

Recreation

Parking

Parking nearby

Swimming pool

Pool and beach

Fax and copy machine

Business

Massage

Sauna

Beauty and wellness

Pets allowed

Pets

Location

At the hotel

Room amenities

Hotel Anna Superior

Gyongyos

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We spent here “only” one night with a big number of people - great service, very good breakfast, rooms were cozy, location is brilliant, very relaxing and quiet place to be.
We will certainly come back, privately too.

Great location in Mátra

We go here almost every year for a couple of days during winter time. Nice, clean rooms, lovely breakfast, helpful staff. The area is amazing for hiking activities and it is nice to relax and forget about your problems. Go down to the small spa area to get a nice sauna or jump a bit into the swimming pool or Jacuzzi. Well worth to try the hotel. We are coming back this year again!

Nice, clean, Italian style hotel at a lvoely place up the mountain...

It means: good chef with delicious dinners (but not so good breakfeasts, with awful coffee); cleas rooms (but very small rooms); small wellnes with jakuzzi (but a lot of chlorine); nice/friendly people in service (but they are not professional...).
Nice enviroment, closed to nature with very good program opportunities....

3 stars hotel with 3 stars services

3 star hotel in a good location. The rooms fit for purpose but sometimes had issues with cleaning. Breakfast is quite simple.
3 csillagnak megfelelo szinvonalu hotel. A szobak kellemesek, de lehetne otthonosabb- volt mar gondunk a tisztasaggal. A reggeli eleg egyszeru, a meleg etel gyorsan elfogy, az etelek minosege atlagos.

Nothing special but nice

Pleasantly renovated rooms, nice and clean bathroom, easy parking. Located about 10 minutes walk away from the mountain sports center (segway, laser tag, etc.). Downside was communication: after our group getting relaxed in the evening (loud, but nothing wild), management used inappropriate and very impolite language. Left with ambivalent feelings.

Facilities OK, poor communication

We spent one night with friends. Two families, in total 10 person.
We have chosen this hotel as it had swimming pool and sauna. At our arrival we were advised that the pool heating was not working and one of the sauna was out of order. The rooms were clean .
We went to the restaurant at 19:15 , we have  6 kids, we had to wait for the food more than one hour, when we had asked to bring at least toast for the kids, the waiter told us that the toaster was not working. It wasn't true. Finally the food had arrived, not exactly what we had ordered, but we were so hungry... It seems the waiter doesn't know the word "sorry". He was unfriendly and did not apologize for the delay or mistake.
Due to the not working facilities and the bad experience in the restaurant we have asked for  price compensation, reduction.
We didn't receive any! They had offered us a lunch, but we left before lunch the hotel,so it wasn't relevant for us. 
It was disappointed! Won't come back again!

Terrible service in the restaurant, wellness facilities out of order

The kitchen is so small, when there is an another table, you have to wait more than hour!
After a long waiting then you will be lucky if you get what you have ordered - the waitress couldnt write down the order succesfully. 
The spicy chiken with salsa means a simple fried chicken with hungarian eros pista...


Hotel Anna Superior

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