Name: Lava Apartments
Address: Glerárgata 3b, Akureyri, Akureyri, Akureyri, 600, Iceland
Rating: 7

Smoke-free property

Heating

Express check-in/check-out

All Spaces Non-Smoking (public and private)

No elevators

General

Soundproof rooms

Fridge

Family room

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Coffee/tea for guests

Microwave oven

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Parking

Beach/pool towels

Pool and beach

First Aid Kit

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the apartment

Room amenities

Akureyri Airport

Lava Apartments

Akureyri

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hard to find, parking is around the block from the building. Few amenities, very basic, has a hostel feel to it. But it was clean. There are stairs to go up but it looked like there might be rooms downstairs as well. Loved the walking distance to many cafes etc.

It was ok

We were caught up in a rare extreme weather event in Iceland that resulted in road closures, which  meant we needed to change our itinerary and cancel our reservation as we literally could not make it.  We'd paid the booking fee to have cancellation option but the property set the cancellation date a week ahead, and we were 3 days past, and the property would do nothing for us. Booking.com agreed we should be refunded, given the situation was entirely out of our control (literally--no way to get there in time), and their customer service representative was very surprised when this hotel refused to do so. We had another hotel we had to cancel refund us fully even though the cancellation date was passed because they acknowledged we were stuck, and another one rebook us free of charge, and many other tourists we talked with shared similar positive experiences. 
I spoke with another hotel manager en route who said that they can not refund nonrefundable bookings  regardless of circumstances but are always flexible with the bookings that included a cancellation date, and flexible about the date in extreme circumstances. When I described to this person that Lava Apartments refused to accommodate us in any way with a refund or option to re-book another day  if we could make that work, she said that was "just mean."
Most bizarrely, one of the staff at Lava Apartments claimed there were no road closures when we first contacted them. She seemed unable to understand we were stuck in the south of the country.
We have been really surprised that this accommodation was so hard line when all our other experiences were so positive. 
So beware--if extreme weather (to which Iceland is prone)  prevents you from keeping your reservation--even if you've paid for the cancellation option as opposed to the "nonrefundable" booking--this hotel will hold the line and refuse to accommodate you.  "Just mean" about sums it up.



Terrible customer service

The location was perfect; we parked our cars and was able to walk to our dinner location. There are plenty of shops (ice cream, Thai, etc) and an ATM within a 3minute walk. We had 8 people in our group and thus rented two rooms. The bed was comfortable but the pull-out couch bed was not. The kitchen and bathrooms were clean, no issues there. Our neighbor turned on loud music at 1am despite it being quiet hours. We tried to call the number listed in the reception area but it did not work. We eventually knocked on the door and the neighbor turned off his music. We would stay here again (minus the noisy neighbor).

good location

The best thing about Lava Apartments is it's location! It was very easy to walk around Akureyri from here. We were able to easily enjoy the city!

There is no one working the front desk and you have to use the code emailed to you in order to get inside the front door and inside your room. We never received an email, but were able to call the help line on their website and get the code to get in. The person who answered the phone was very friendly and helpful. We appreciated her quick assistance! There must have been some mixup between the apartments and the tour agency we booked through since we didn't receive the code beforehand. All worked out though!

The room was very clean and modern and was the only hotel room we had in Iceland with a fridge. However, the room was very warm and we couldn't adjust the thermostat. Also, the tv didn't work. 

One last thing that was a bit confusing, but the side of the building that faces the street is actually the back of the building with the free parking. The side of the building that faces a parking lot with other stores is the front of the building. Jus FYI.

Clean & Great Location, Not what we expected

Awesome place,
Located near HOF 2minute walk.
And you can take a nice evening walk,
Couple of movie theaters just 1min walk away from 
Service real quick, calm!
Rooms clean I enjoyed my stay there. 
You got big screen in the room, 
Clean bathroom 


Good stay! 

The room was clean but pretty basic. At least it had a fridge. It’s good for a short stay. One of the best things it’s its location right in the center of town. I could practically walk to many restaurants and important sites around town. Would definitely recommend.

Good stay

Arriving in Iceland on Covid19 time, one must quarantine for 5-6 days after arrival, and Lava Apartments are the ideal solution. The location, the privacy, and the self in check are just what I needed.  Also, the price, very clean room with almost everything you need is perfect.

Just first class, location, very clean, got everthing I need for my stay, five days.

Large rooms, ensuite, would have enjoyed a stove, but has a microvawe. Very clean, fairly quiet, close to everything and visibly newly overhauled. Felt at home. Adjustable heat. Very nice, full house☆☆☆

Clean and fresh

Very cozy place, small, nice rooms. You can find everything you need.
Perfect location, you can find a lot of good restaurants and nice places to chill and have amazing food!

One thing, we asked for 2 separate beds, but we get very small room with double bed.

Cozy

The room was not clean, maybe the bed, but the floor was dirty and the walls even more. 
If you want to sleep here during the weekend it is hard to go to sleep, there is a lot of noise from the bars around and also there is a lot of people going in and out of the building and you can hear everything that goes on in the hallway. Otherwise it was good, short distance from all stores and restaurants and the bed was nice. 

Lava Apartments

Main amenities of the apartment

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Available rooms

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Description of the apartment

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