Name: Ok Hotel
Address: Laugavegur, 74, Reykjavik, Reykjavik, Reykjavik, 101, Iceland
Rating: 8

24-hour reception

Elevator/lift

Smoke-free property

Heating

Express check-in/check-out

Terrace

All Spaces Non-Smoking (public and private)

Upper floors accessible by elevator

General

Non-smoking rooms

Room service

Fridge

Family room

Cable TV

Hairdryer

Shower/Bathtub

Shower

Linens

Toiletries

Rooms

Accessibility features

Accessibility

Iron and board

Concierge services

Luggage storage

Wake-up service

Iron

Services and amenities

Coffee/tea for guests

Restaurant

Snack bar

Microwave oven

Coffeemaker

Kettle

Meals

Free Wi-Fi

Internet

Airport transportation

Car rental

Transfer

Spanish

English

French

Languages Spoken

Tour assistance

Tourist services

Bike rental

Recreation

Beach/pool towels

Pool and beach

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Reykjavik Domestic Airport

Keflavik International Airport

Ok Hotel

Reykjavik

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The hotel is in a great location. However, there wasn't a sign to find where it was (it was in an alley by a restaurant). Also, we were on floor 1 and didn't know that to get to our room, we had to walk through a restaurant every time. Also, not the hotel's fault (I think), but the fire alarm randomly went off at 7 am one morning, and we needed a security guard to help turn it off.

Great Locations, but hard to find and not that nice

Very dirty - black moms in bathroom. Terrible condition- no bracket in shower for nozzle- broken off and not repaired- no toilet paper dispenser, outlet in bathroom out of the wall, only 1 dim light in room, no working light in kitchen. Very bumpy and hard mattress. Worst was people yelling until 4-5am EVERY night. Cars Erving engines outside until same time. Terrible experience.

Dirty and loud

Advantages:
Great location, right in the heart of Reyjkavik downtown.
Disadvantages:
1.  Difficult to find.  There is a handpainted sign on the wall but it's difficult to find."  The best way to find the hotel is to look for Kron's Restaurant.   Kron's appears to be part of the hotel.
2.  The check-in is online.  You will get an email on the day that you check in.  Therefore, it would be very difficult if you wish to store bags in advance of the check in.  Kron's proprietor was kind enough to allow me to leave my luggage in her restaurant.  This is also a problem if you booked the property through a third-party site.  You have to call the hotel to give them your phone number.
3.  The rooms require updating though there is kitchenette  (with some plates, bowls, silverware, and pots and pans.)   My room in the rear was spacious and had a terrace but the terrace was not maintained well and the terrace furniture was sad.  The guests in the adjoining room used their terrace and unfortunately I could hear their conversations.
4.  The blinds on my windows were inadequate to block the 24 hour sunlight during the "night."
5.  There is no one on the premises, except those who clean the rooms on the checkout days.
6.  Bring your own toiletries.

Great location.  Needs updating.  Reasonably priced.

Dont go there, it s dirty, stinky, and you ll see nobody..the woman at Phone was maybe in India.. old food under chair, every thing was dirty, like if nobody clean it for a month.. ce sont des voleurs..

Disgusting

First at all, we didn't receive any information how to get in and which room number we had. So we called the contactperson.

Well, we received code and room number in a weird way of communicating, but we couldn't find the room because there was no plate on a few rooms. So we tried several room with the code, apparently we could open all rooms with this code.

After a few minutes received an angry call from the contactperson that we opened other rooms, what we already find strange...  Because apparently it was the emergency code which we was not told to us.

Well, we found our room and we booked for 3 persons but the room was also apparently for 2 persons... Luckily, there was a sleeping couch.

But after all, the way how it was organized by this company and the way how the contactperson (JUSTIN) was communicating to us was horrible.

Next advice for this company. Please, improve your communication skills, be more precisely with the information what are you giving and fix your customers problem before blaming them.

Only the positive things is that the room were allright.

Piece of sh*t service, but rooms were ok. BE AWARE IF YOU BOOK IT

I'm going to save you a massive headache and hassle. please do not book at this place. zero communications. couldnt check in. becuase they didnt send us check in details. called them at night time. after checking in the room was in absolute disgusting messy state. we were given a room that had guest check out but no cleaners cleaned up. it was beyond clean and unhygienic. hair everywhere, dirt mud. filthy.

Bed sheets had marks and some traces of blood on them.  we called up to complain and to be moved somewhere else. instead they said they will clean the room and refund our money. still waiting for the refund. the manager is deceitful. Please do not touch this place.

PLEASE Do NOT BOOK HERE! - Disgusting.

We purposely looked for "free cancellation" hotels when booking a trip to Iceland.  When our travel plan had to be changed and needed to cancel the reservation, the hotel insisted on charging us the reservation!  If there is a zero rating, I have selected that.

Charging me $1,200+ for "free cancellation" booking.

I booked a 3-night stay. Unfortunately entry rules to the country changed suddenly and a quarantine of 6 to 14 days was imposed by the Icelandic Government. I learned this a few hours past the refund policy deadline. I though that due to this unprecedented situation they would be willing to get together for a solution, maybe even a partial refund, but they were adamant in not helping in this situation. 
Plus I encourage you to read the other low reviews listed here. If I had, maybe I wouldn’t even have booked in the first place.

Terrible experience

My sister and I travelled to Iceland for 5 days and stayed at this hotel. First of all, the check in was great and we got into our rooms around 10am. Our room was amazing and came with pots and pans, cooktop and a really fun Mona Lisa theme. Secondly, we were steps away from our bus stop, which made travelling and being picked up for bus tours super simple. It's a great location on a fun street and just down the street from a supermarket to get your groceries from. I would definately consider staying here again

Fantastic Price and Room

Went to Ok hotel in December with 4 friends. Booked the big room so we  could all stay together and all I can say is it was cosy! Had 2 double beds next to each other and next to that was a sofa bed. All in a row. We did laugh when we first saw it but it was ok for a few nights. 
Small kitchenette with all that you need.
Bathroom was lovely. Big walk in shower with shampoo, conditioner and shower gel. Plenty of space outside the shower to dry off.
The one thing I wasnt a fan of was the fact there was no windows except a skylight in the ceiling. It did feel a little claustrophobic at times, especially with 5 people!
But odd that its through to the back of a restaurant to get to the rooms but the restaurant was being refurbished when we went so didnt have to walk past people eating there dinner.
The location was great. Not too far to walk to get to most places and a supermarket 2 minutes up the road.
It done the job for us for 4 nights but I probably wouldnt book it again due to sheer size of the apartment and no windows!

Ok Hotel

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