Name: Hotel Aroma
Address: Himalaya Marg, Sector 22-C, Chandigarh, Chandigarh, Chandigarh, 160022, India
Rating: 7

24-hour reception

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Ticket assistance

Gift shop

General

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Airport transportation

Area shuttle

Transfer

Tour assistance

Tourist services

Free parking

Parking

Business center

Meeting and presentation facilities

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Chandigarh Airport

Simla

Hotel Aroma

Chandigarh

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Please do think twice if you are about to book a room here. I stayed here for a night after a nine day vacation to all the famous destinations in Himachal. But unfortunately I had to end my vacation with a disaster and horrible experience. I had to negotiate a lot before booking a room for an exorbitant price of rupees three thousand five hundred per night. and we were offered a stinky room which we denied. Later we were moved to another room which was equally horrible but less stinky. Little did we know that they have a new property next door which they never recommend. They have all the things which you don’t want to see during a stay such as leaking taps, cockroaches, stinky rooms, stained bed sheets, shabby rooms. My son started to have vomiting and stomach upset after having the dinner here. Highlight is that for breakfast they serve sandwiches, chicken sausage gravy, pastry and they call it is Indian breakfast. I wonder how if Idli, dosa, puri, wada have been considered as foreign cuisine. Adding to the confusion they have bread toast on one end and butter on the other end.. Forgot to mention the best part, their room service number never gets attended and if you drop a message or a request for room service at the reception it will never reach the room service or house keeping section. And the management was so negligent enough that my early booking was for two nights but after this bitter experience, when I informed about checkout, they didn’t even enquired about why I am leaving early. Worst experience… This is not a heritage property, it is just a old building which was never renovated or upgraded with time.

Not a heritage or vintage property just an old uncleaned space 

One of the worst HOTELS I had visited. No care for their Guests. Pillow which were provided had LIPSTIC Mark on them, No TV remote was provided, AC was not functional, Comforter provided was smelling. Room was without Ventilations. Would recommend all the Viewers never to stay there. This property is not at all maintained. Staying here means waste of time and energy both. Make My Trip should blacklist this property.

WORST PROPERTY TO STAY FOR SOME HOURS

Rude staff. Bad service.
At a great location, has great restaurants adjoining hotel.
Linen was dirty.Room very darty and night manager very bed person he don't know how to treat guest very bed service 
Very bad experience!

Bad experience and rude staff 

I visited this hotel on January. And I have paid 4000. But very disappointed when I saw room as the room was very smelly and worst old room with not good space . Old style washroom with worst condition .Staff was very rude they don’t know how to attend the visitors.Only what I liked was only location we have asked they to change room but they refused and I  don’t recommend this hotel as it is different whatever we have seen in sites.

Rude staff & worst room

Would like to tell you people, I never saw such kind of Hotel in chd , as I visited yesterday (11:30pm) and I had a hard time as I met to an accident , I visited this hotel with family and I told them that , I am not feeling good so going to room , they asked me and my brother for Id proof which I sent to them, ( Aadhar card ) , they refused our A card , as I am married now and in that Aadhar card my husband name was mentioned and on my brother card my father name was mentioned.
So it was a big ? For us . And really sad to know that 
This hotel put big question mark on brother and sister relationship . Today I faced this kind of problem, tomorrow you can too . But anyways not recommend this hotel for family .We checked out at once . Worst experience. Shame on the staff and manager and Owner too .

worst hotel and staff

I was vying to stay in this hotel for a very long time, and I did not miss the chance this time in last December,  2022. I would say that the stay was fantastic.

1:  The check-in experience was very good. I had checked in at around 11 p.m., and I was greeted with a smile. My room was alloted almost immediately  .

2: Food and hospitality was great . I loved the spread offered during breakfast and dinner, and it tasted awesome.  The room had all the gadgets and furniture toprovide a comfortable stay to its guests.

There are 3 points that led me to deduct the stars.

1: Room was stuffy.  The reason could be that it was a tad small and had a lot of wood pannels , paintings etc.

2: The hotel should work on their geyser. It takes very long to heat watwr, and their shower fixture was very tricky. I had to seek help.

3: The restaurant had a common door with an external food court that was accessable by normal shoppers in that area. In my view , during dinner time, the restaurant was overcrowded, and room guests, including me  had to hunt for a table. I was, however, helped by a waiter .

Long awaited stay

We were in a family wedding function at Hotel Aroma *kajal/ Nitin* wedding, food was pathetic, Shahi paneer was in white gravy, tasteless food, service was much more disaster, owners of this place must look into the operations part. Manager we’re just standing and busy in chit chat.

We ll not visit again

Today’s traveller expects some basic level of service and quality - this hotel managed to fail in most aspects. Only good thing was the location. 
I will not write a list all its shortcomings here as that will be long, but leave with a simple suggestion - AVOID.

A huge letdown - best avoid

Lovely location,,,,Aroma Chowk Chandigarh,,,The best part was morning sumptuous  Breakfast ,,well laid, several food  items to enjoy morning Breakfast .Ms Kajal , a young, energetic and well behaved at main beautiful Dinning Hall,,Takes personal care of guests..

Nice hotel to stay at Chandigarh  started in 1953,Many famous dignitaries are connected to Hotel Aroma,Sumptuous Breakfast serve

Stayed for a single night. Hotel room didn’t match as per the photos also it needs urgent renovation especially in the bathroom. Hot water was not available nor the shower was working properly. 

Hotel charged Rs60+ taxes for a single bottled water. Which is provided complimentary by 99% of hotels be it branded or non branded. Also no bill was provided for the same. 

Also, while booking we had late check out promised by the hotel but they started calling and said we will charge you for every extra hour. 

Basically hotel needs money for renovation of rooms and there way of charging is inappropriate. 

Hence avoid the hotel. 

Hotel Aroma

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