Name: Madeleine Inn Guest House
Address: 1/336, Rose street, Kochi, Kochi, Kochi, 682001, India
Rating: 10

24-hour reception

Smoke-free property

General

Room service

Family room

Cable TV

Shower

Slippers

Toiletries

Rooms

Accessibility features

Accessibility

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Barbecue grill(s)

Recreation

Free parking

Parking

Fitness facilities

Sports

Location

At the guest house

Room amenities

Cochin International Airport

Madeleine Inn Guest House

Kochi

This is about our booking experience since we didn't actually get to stay here! Months ahead I had made 4 bookings at the Madeleine Inn (via Hotels.com) at different times for January / February 2020. A week before our first arrival, I happened to email to check with them that they were happy to receive a letter which I was expecting to be delivered just before arrival. I then received a reply which just stated they were out of the country and we couldn't stay the following week (which was a 3 night booking). They did not reply at all when I asked if that also applied to the other bookings. Hotels.com had also not been informed they were closed. We passed by the Inn while in Kochi, both in early January and mid -Feb and it appeared to be locked up. Maybe there was some kind of family emergency but it was disappointing they hadn't let us know - I'm just glad we didn't turn up to stay there only to find it was locked up (which I suspect would have happened had a not happened to send that email!) It seems a pity as it had good reviews and the location looked excellent.

Cancelled our bookings  with little notice

Very clean, beautiful wooden floors, great location close to the sea, family always reachable and very helpful. Hot water and air conditioning work very well. Lovely and comfortable old four poster bed.

Great place

First let me say the hosts Stuartji and his wife Inez were amazing!  I thoroughly enjoyed my talks with them.  I booked a budget room which had private unattached bath. Linens and towels were clean, as was my rooom.  Keep in mind this is a homestay not a hotel.  WiFi worked great in the common areas. Stuartji made me a fantasy breakfast consisting of eggs and toast every morning.

Warm welcome/nice  stay

Stayed 2 nights. We arrived at 2.30am and Stuart the host, was super friendly and relaxed. He and his family are gracious and caring people and remained that way throughout our stay.
The building has ambience as it is over 400 years old.
The rooms are basic but clean and large enough. The air conditioning and wifi worked excellently.
There is hot water and the bathroom is adequate.
The location is excellent, close to everything, walking distance.
Overall, for the price, it’s certainly value for money.

Great intro to India.

The Madeleine Inn was a lovely place to stay. Very comfortable and clean. Stuart and his wife were very friendly and helpful. The hotel is in a great location, close to fantastic restaurants and interesting sites. We would definitely recommend them.

Friendly hotel

Very clean and comfortable rooms breakfast plenty super location air conditioning + fan the guests are very welcoming and do everything to make the stay pleasant transfer to the airport arranged by the host very reasonable price wifi on the ground floor

I advise

two month back me and my friend came here but out side the road only n we took pics of that road n ancient mansions, on that time only we both planed to came here again n definitely we will stay here.After our hectic life we manage somehow n came here but we came so late at night but uncle and auntry both welcome us nicely.The main thing of this home stay is, its really a ancient mansion, very nice breakfast, their hospitality, well decorated room, good facilities like WiFi, n moreover so much close to see... its a wonderful experience for me to staying such a beautiful real ancient mansion. Thanking you uncle and aunty ....stay blessed always,

BEAUTIFUL PEOPLE WITH CALM AND PEACEFUL AMBIANCE.....WITH ANCIENT MANSION.

Vayan, it's not worth the attention of the owners. It's only a few meters away from everything. Incredible. Consult what they need with the owners. Excellent place and excellent people. On the last day they even accompanied us to take the microphone so we wouldn't make mistakes.we are geniuses!!

The best of the best.

It is important to note that this is not a hotel but an accommodation inside a house where the owners and managers, Stewart and Ines (who for kindness and hospitality would deserve the vote of 10 :-) The house is 500 years old so unfortunately suffering from the terrible humidity that haunts Fort cochin and all of Kerala... in my room however the air conditioner was very efficient (as someone has already written, breakfast is instead served on the hallway/piano, where instead it is hellish hot... but so much so - Between the tent for a disguise caused by hotel.com, my reservation did not return the breakfast as it was but they, very kindly, served me the same dirty!!

Basic family accommodation

We were very warmly received. The 500-year-old house has a very special atmosphere. We felt very safe and Stuart and Inez made a lot of effort for us. Everything was very clean and it worked. If I ever come back to Cochin, this is my first choice.

Madeleine Inn Guest House

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