Name: Queens Pearl Inn
Address: Turner Road Opposite Lovedale Academy,Turner Road, Dehradun, Dehradun, Dehradun, 248002, India
Rating: 7

Air conditioning

24-hour reception

General

Room service

Cable TV

Shower/Bathtub

Shower

Toiletries

Rooms

Ironing

Laundry

Wake-up service

Services and amenities

Kettle

Meals

Free Wi-Fi

Internet

Free parking

Parking

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Dehradun Airport

Queens Pearl Inn

Dehradun

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We had booked this hotel, basis its locality and the pictures put on OYO. We really thought it as a premium hotel and didn't mind paying the high charges. When we reached the hotel, we couldn't really locate it. There was no sign board apart from oyo painted on the wall. When we asked the guard, he directed us to a small corner which was their reception. We were 3 of us and needed a spacious room. The manager told us that there were 2 rooms, and we could select whichever room we wanted. He sent the guard with us to see the 2 rooms. The first room we saw was on the ground floor, with a king size bed. He promised us that he would arrange for a mattress for the third person. We decided to check the other room. The other room was on the chhajja floor. We initially liked the room, although it had no windows at all, we decided to go with it as it had a king bed and a single bed, perfect for us. We settled there for a bit but then realised, the room was bang opposite the staff quarter, which looked like a very shady room. The look to the door didn't lock and the landline in the room wasn't working either. Hence we decided to take up the room on the ground floor eventually. there was no one to help us to transfer the bags from one room to the other.

We moved to our new room and immediately realised, this room was equally bad.I am attaching pictures of the condition of the room. Also mentioning below why I have rated this hotel as terrible.

1. The room and furniture had gathered dust
2. The tiles had ripped off
3. The tiles in the bathroom were dirty
4. The paint on the wall had chipped off
5. The flush had broken
6. There was no jet spray to the WC
7. There was a used soap, with a stray hair on the soap, on the soap holder
8. There was no open window. The existing window was covered with plasticky sheets, and a TV was hung against it. There were open areas in the corners of these sheets, which butchered our privacy
9. The only wardrobe in the room didn't shut. It remained open for the whole time
10. The bedsheets were not clean. The cover on the razai didn't shut close. There were holes on the bedsheet covers. My mom didn't sleep the whole night as she was freaking out
11. The path towards the room was extremely shady
12. When we were leaving the room, there was a short circuit in the room
13. We never got an extra bedding for the third person and we all had to squeeze on that one king size bed
14. No free WiFi, made it worse

I paid hell lot of money for the service I got in the hotel. I feel cheated !!!

Worst Experience By Far

Staffs are helpful in getting us two wheeler for rent. They don’t have electric heater in room. Blanket is not clean. One side of bed becomes wet cause of some reason. Complementary breakfast is good. Location is far from city and I took a auto to reach this place from railway station. Auto driver is so arrogant and plucked me Rs.200. 

Worst place to stay

I visit this hotel frequently. The hotel, it's service and facilities are wonderful. It has been observed that lot of improvement has been seen in this month. I wish to visit again in near future whenever required and also suggest peoples to opt service.


Feedback

Hotel management had taken drastic measures based on my quarter feedback and extensively worked to improve services.

Improvement was significant and highly appreciated.
Food quality contributes to new homely type, hygienic and tasty.

Favorites and services were very good this time.

Response of hotel team excellent.

Would recommend all and will visit again.

Sanjiv from Gurgaon.

Personal

Value for money. Excellent lodging n boarding. Highly Recommended for a family stay, couples. 
Staff treatment and response is best. 
Hygiene is excellent. 
Car service provided on call. Food is hygienic and home made taste. I enjoyed all dishes. 

Would surely come back. 

Queens Pearl Inn

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