Name: Hotel New Luxury Royale By OYO Rooms
Address: Plot EB 235 Service Road Scheme 94,Service Road, Indore, Indore, Indore, 452010, India
Rating: 6

Air conditioning

Smoke-free property

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Cable TV

Flat-screen TV

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Free Wi-Fi

Internet

Free parking

Parking

Business center

Conference Hall

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At the hotel

Room amenities

Devi Ahilya Bai Holkar Airport

Hotel New Luxury Royale By OYO Rooms

Indore

OYO 3205 Hotel New Luxury Royale was a decent place for short stay. Simple rooms with basic amenities. The staff was ok too. the rooms were of decent size. Overall it was a nice stay at affordable pricing.

Good stay...

I booked a deluxe room at the hotel via OYO Rooms and checked-in on October 06, 2017. The room was spacious and equipped with basic amenities. But the strands of long hair wrapped with a neatly placed towel on the bed made me feel a bit dizzy as I was about to place it on my face to dry it out after a splash of water. Anyway, it was not that big of an issue. I wanted to gulp down water as the temperature on that day was 29 degree Centigrade but could not find any jar filled with water. I called the room service and they delivered mineral water bottle on demand and on a chargeable basis. I do travel a lot and one bottle a day is what every nice hotel offers complimentary. 

The time went by and I was famished. Though Jet Airways served healthy breakfast but I am proud of my eating ability and the quantity served was far from sufficient. I asked for breakfast options and it was served only after getting clarification that it is on a chargeable basis.

I started taking rest after eating nice paranthas with cold coffee when someone started ringing the bell and thudding on the door frantically. On opening the door before being crashed and crashed, the personnel standing outside asked me that I want the washroom to be cleaned. I was half asleep and wanted to scream but I simply shook my head.

The personnel manning and managing the Reception was not clear about OYO policies and refused to abide by any of them. However, on intervention of OYO's Relationship Manager and the owner himself, he relented.On the day of check-out, a boy brought breakfast at 11.00 a.m. before my checkout as a courtesy measure which I appreciated a lot. What I did not appreciate was the way of serving of breakfast on October 07, 2017, the day after the check-in. They should have served the breakfast in each room individually giving it a personal touch but they did diametrically opposite.They brought the plates carrying breakfast at once and kept giving it out ringing the door bell of each room. The tea had gone cold and so was pohe and jalebi breakfast.

However, the owner assured me that he will personally attempt to improve the quality of services and add a regal touch to it. I will check the progress soon as I loved the room and taste of food and will visit them atleast once more to be treated in a royal fashion.

Royale has to extend more Royal treatment

Bad hotel new luxury Royale ....not good for family and couple...bad service staff are not good unprofessional.....I booked room for two day...bathroom are smelly not cleaned well hairs and dust on floor ..and the complimentry not espect too much there have no kitchen...they provided from outside....

Worst hotel

It was a good stay  staff was good  manger was supportive room was clean over all view was a good stay and with reasonable fair location was good near by to our destination staff was very helpfull good breakfast was serve variety was there 

Good stay

Room was good neat and clean . But room service was worst. We have booked room with breakfast plan and surprisingly we got cold phowa with out tea and coffee 🍵 later we order coffee and got that. Room was good but don't expect Royal services by its name. That cold pohwa is from outside of that hotel 🏨 they don't have restaurant.

Hotel New Luxury Royale By OYO Rooms

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