Name: Palms
Address: Ashok Marg, Jaipur, Jaipur, Jaipur, 302001, India
Rating: 6

Air conditioning

24-hour reception

Elevator/lift

Smoke-free property

All Spaces Non-Smoking (public and private)

General

Room service

Smoking allowed in bedrooms

Smoke Detector

Hairdryer

Shower/Bathtub

Toiletries

Rooms

Accessibility features

Wheelchair Accessible

Accessibility

Laundry

Services and amenities

Coffee/tea for guests

Restaurant

Kettle

Meals

Free Wi-Fi

Free internet

In-room internet

Internet

Multi-language staff

Languages Spoken

Parking

Swimming pool

Outdoor pool

Pool and beach

Conference Hall

Business

Family/Kid Friendly

Kids

Location

At the hotel

Room amenities

Jaipur Airport

Palms

Jaipur

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Hotel palms is a very poor hotel. No Swimming pools. I always used to stay in club Mahindra Holidays Resorts. At 16 early club mahindra Reception Manager Lokeshkumar send a Cab, & gave me beautiful studios with two Large Tv & Two ac.
By sctoor yamha Alpha purchased, I win two Nights free by Ep, so I selected jaipur hotels palms. No Swimming pool. Please you are a big promoters for out country of India, please select club mahindra Resort 
S in India. Hotel palms is the worst hotels in fine area. Club mahindra executive told me about this palms hotels & told me sir please come immediately no days will cuts. This is a Club Mahindra Staffs. Thanks.

Compare with Club Mahindra Mansingh Tower

So I understand that you get what you pay for, but for Rs.1500 per night hot water in the shower is expected. 

The staff were helpful with the Wi-Fi and changing the bedsheets which were originally a bit dirty.

However I will not stay here again

Not good

Smell urine, cockroach, bedsheets dirty. We stayed there with our child and really really regret it, you have to pay in advance so we couldn’t change hotel after paying them. The worst experience in India even worst than the hotels close to Delhi airport

Terrible place

We were on a three city tour - Jodhpur, Udaipur and Jaipur. Oyo Flagship 15357 Hotel Palms Jaipur managed to ruin our vacation. Firstly the hotel gave us a late checkin on day one, even after reporting at the hotel at around 15:30. Then they gave us unfit rooms. I managed to see other rooms when Housekeeping was cleaning and realised that those were much better than what we got. Why did we get those rooms even after booking in advance? Then they send plumber to fix the water problem. The bathroom fittings are old. Water leaks from all sides of the tap. Water gets logged in the bathroom and there can be a health and safety issue if someone slips. Then we have to ask for towels and drinking water. Isn't this basic? From midnight till early morning one of the staff, who manages the hot water boiler keeps moving some or the other stuff making sounds on the terrace, right above my room. In the morning they give us unhealthy breakfast. Saw many guests dumping their plates full of food into the trash tray. Sad. The elevator stops working and because they gave us rooms on the 3rd floor, my aged parents had to take the stairs. On the day of checkout, we leave at 6am in the morning without breakfast.

Vacation Spoilers

I have stayed in OYO 10345 Hotel Palms, its Location is only good factor with this, else everything is bad experince, in room matress is too old its springs are prickling , in bathroom shower is not working, AC is also not working.
Overall very bad experience.

Worst Experience 

某予約サイト経由で予約をし、confirmationのメールも、伝票も予約番号も携えた状態で深夜に来訪。
が、なんと、予約がない、の一点張りです。
そこの有名サイトとは契約していないとの言い分ですが、正直こちらには関係ありません、現に予約成立し、メールも現地払いの予約伝票も手元にありますので。
この問題はそのサイトとホテルとのものであり、ましてやオフシーズンでどこのホテルでもディスカウントの嵐の時期です。部屋が無いわけがありません。
当方はそちらのサイトで支払いを完了したわけではございませんでしたので、直接払う旨を当初より申し出ておりましたが、何やらごちゃごちゃともめ始め、当初700と提示されていた価格（予約時は686ですが、これは無関係との言い分なので、仕方ないです）も900、1000とどんどん釣り上がる。
それを尋ねても、1000以外は不可能だと。
他の予約サイトを見てもオフシーズンなので、1000なんてありえません。
こちらも声が荒くなってはしまいましたが、もめ始めてから1時間後の深夜0時に、嫌ならば夜道を荷物を抱えて10分歩いて他のホテルに行けと脅迫され（インド人の10分なので20分だと思います。）昨晩からの徹夜で早く休みたいので1000でいいからさっさと部屋を用意してほしいとフロントの男性と電話口の責任者に何度も依頼しましたが、責任者の方は予約サイト経由の支払いのことをごちゃごちゃ言い続けておりました。何度も「支払いはオンラインで完了してないし、直接支払う」と説明した旨を声を荒げて再度改めて説明し、お金を前払いして漸く用意されたお部屋は、バスルームの電気は付かない、ホットシャワーは出ない、タバコ臭い、鍵は壊れている、の1000とは思えないお部屋。
バラナシの300の安宿の方がよほど居心地が良いのでは、と思います。こんな部屋に1000出すなら3000出してもっといい部屋に泊まる方がコスパいいです。
とはいえ、脱いだ服を着なおしてまたあのおっさんたちと喧嘩するくらいならば、安物買いの銭失いでとんでもないハズレをひいてしまったのだと諦めて真っ暗な中水シャワーを浴びる方がマシだ、と。
怒りで眠気も疲れもどこかへ行ってしまいました。23時の時点で他のホテルを探せばよかったのでしょうが、結果論なので、トラブルの時の先方の対応だけシェアします。

This issue was happen due to relationships of this hotel and one of  the most famous booking website, not client.
I had made reservations via this famous website and received confirmation email and booking number and reservation slip correctly. 
Email and slip are mentioning direct payment thus I went this hotel with them at almost midnight.  
But they had said contract is not made by this hotel and website. 
Since I was suggested directly payment.
Actually, I couldn’t make sure for this situation because charged expensive than booked. 
But Rs700 suggested direct payment was acceptable one and I accepted direct payment but one of man whom he seems manager called to hotel and demanded resolved matter which is “this site was not related to us.”
I understood about it and explained “ I can pay directly. “ many many times. 
We discussed about unengaged matter but they demanded only making cancellation and remake reservation via their website for expensive fee.
I wanted to ask this issue to the booking site on other day and this suggestion seems not main topic because fee they suggested was changed to 700 to 900 and finally 1000.
I asked this upping but they said impossible other than 1000 otherwise you have to go other hotel we recommend on foot . It will be taken 10 min.
It was already 24 o’clock.
I wanted take a rest early thus paid 1000 in advance.  
Finally the room provided was not available bathroom lighting and hot shower but I didn’t want to talk about room issue with them any more. 
If you will be faced something trouble, this hotel will do unfriendly behavior.

Palms

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

General

Rooms

Accessibility

Services and amenities

Meals

Internet

Languages Spoken

Parking

Pool and beach

Business

Kids

Policies

Check-in terms and conditions

Additional information

Payment