Name: Hotel Kotwal Haveli
Address: Dhibba Para, Near Air Circle, Jaisalmer, Jaisalmer, Jaisalmer, 345001, India
Rating: 8

24-hour reception

Smoking areas

Currency exchange

Smoke-free property

Newspapers

Express check-in/check-out

General

Family room

Cable TV

Shower

Rooms

Laundry

Concierge services

Dry-cleaning

Luggage storage

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Breakfast/lunch to go

Meals

Free Wi-Fi

Internet

Car rental

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Free parking

Parking nearby

Parking

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Individually packaged food

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Hotel Kotwal Haveli

Jaisalmer

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Room dirty, big ants everywhere, even in bed. Had booked through an agency a whole tour, here with deluxe room with breakfast. Got only standard, because anyway you cannot find this type of room neither on their website nor at any booking-machine. Very noisy, because first floor opposite entrance and lobby desk. Horrible in any case. Unfriendly and not helpful in any case - these staff people were not polite! No idea what they charged the agency - because they did not answer my questions!

Room very noisy and dirty, big ants everywhere

I stayed here for just 5 hrs before I had to catch my train. Its a terrible hotel with very bad hygiene standards everywhere. The toilet was dirty. The bedsheet had stains all over, may be its oyo type hotel used by couples only. I ordered tea and it came in a dirty tea pot. I didn’t dare to have food here. Avoid this hotel at all costs.

Worst hotel with bad hygiene

This time guest suffered problem of uncleaned room,dirty bathrooms and no hot water in tent.Also had to call to many time for towel and soap disappointed by this behaviour of staff .
Property should keep focus on this issue to maintain the reputation.

This time disappointed

Room light continue on. If will call no one pick up the call. 
-Bed linen not changed i think for 2 months
-noise - we have reached 2am last night. And 6 am one student group checked in . Could not sleep becouse. One of the kid is unwell. It is so disrurbing that, you want to check out. But can not do that. Because it's only 7am....
-no towel - no towels 
-No soap- empty bathroom
-No water - drinking and not in vainty counter
-Curtain visibility- 30% dark. Privacy in ZERO

Worst hotel ever seen. 

When we book we were shown with best photos of rooms in Hotel Kotwal When we reach their bad rooms were given and for the next day we asked for a refund and checkout so, they allocated the new rooms which were a little bit clean.

If you are going for sand dues they suggest booking PRIME Desert Resort which they own and ask you to pay at the hotel instead of that prime desert resort because it is a 3rd class resort and you will surely reject it.

Cheap worst resort with bad food, ambiance and etc.

Please look for another hotel and desert resort.
I suggest don't go for it.

It is a genuine review rest review giving good rating was paid and their friends review.

Bad Rooms in Hotel and Worst Prime Desert Resort

Kisi staf ko sallary nhi deta hai behave not good
Mene 3 month front office me kam kiya mujhe meri sallery nhi mili
Verry poor servise
Me yahi  suggest krunga yaha aake apne pese vest na kre ,yah hotel sirf rode pr firne wale bikers se chalta hai na ki vip guest se 
2 star category me rkha gya h is hotel ko but 2 star wali koi bat nhi

Staff

I had a 1-day stay at this place & had the worst hotel stay experience. The owner of the hotel is very rude/unprofessional. Insulted us & didn't cooperate. Also, the bathroom and bedroom are very dirty smells and they have not changed bedsheet and used same with all customers. They didn't even provide freshly dried towels the next day of my stay. When I complained to the owner about all the problems I faced, he got very aggressive & insulted us. The breakfast is very basic and they don't even provide a complimentary water bottle. Provided Pics are not true it's all irrelevant. Other better options are available, pls avoid booking here. - My Score 1 Star for this hotel

They don't even provide an extra blanket and also pillows are awful. Don't go here you will regret the rest of your life. Believe me.

Very Very Bad Experience

It was a nice trip with where we met very nice person and human being Mr. Qutub. We were two couples , He helped us to planned our trip in a nice way. He arranged the Camp, Jeep Safari,Camel Safari and other activities for us. He also take care of all the pick up and drops since we landed to Jaisalmer. He is a nice person and very good entertainer, he helped us in all possible ways. He is having deep understanding of jaiselmer area and he can provide best plan to arrange your trip according to your budget.

We stayed in nice camp where all the families are there. Met with really cool people enjoy alot.

All the credit goes to Mr. Qutub on the last day we visit Tanot Mata temple and Longewala.

You can reach out to Mr. Qutub on following number. I would recommend  to give him a chance whenever you plan to visit Jaisalmer.

Mr . Qutub - 9649308103

Thank You,

Fantastic trip of jaiselmer with Mr. Qutub( Hotel Azad)

This Is worst and poor hotel. Don't book this hotel. Alam khan & Rekha are the cheaters in this hoel. Don't book this hotel in entire life. He take advanced and confirmed you on mail id. After one weak of check in he cancel the booking. When you book this hotel on direct payment on hotel he take fully advance on the reception and give the customers a third class room. after you asking refund. alam khan abuse you and ask you to stay or check out from hotel immediately. After you complaint he abused you on phone. if any one have doubt on my review please contact me i will send you the recording as well.

Worst Hotel in Jaisalmer

We had booked the family suite for two nights after seeing the reviews. But we were shocked to see the condition of the approach road, the lobby, room, kitchen as nothing makes it a 3 star property. You go through a small gully to get to the hotel, a very small lobby surrounded by rooms. The check in was not smooth as they did not have our booking information. 
 Room was okay but bedsheets, pillow covers were not changed and they were not clean. Bathrooms did not have hot water in end December. There was a large group staying and they had brought their own kitchen and their equipments and utensils were all over the place in the kitchen and we did not have any clue how to have our breakfast. After complaining to the manager,something was arranged after an hour. There was no support for booking the safari and we went to the market to book it on our own. Overall a disappointing stay in a very average hotel after paying a price for 3 star property.

Hotel Kotwal Haveli

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