Name: Aquatica Resort
Address: Kochpukur, Hathgachia, 24 Parganas South, Kolkata, Kolkata, Kolkata, 700156, India
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Garden

Terrace

Private check-in/check-out

General

Non-smoking rooms

Room service

Family room

Locker

Rooms

Breakfast

Breakfast in the room

Snack bar

Meals

Internet access

Internet

Car rental

Transfer services

Transfer

English

Languages Spoken

Free parking

Parking

Water park

Swimming pool

Spa tub

Outdoor pool

Water sport facilities

Pool and beach

Meeting and presentation facilities

Business

Children's playground

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Location

At the resort

Netaji Subhas Chandra Bose Airport

Aquatica Resort

Kolkata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Best place in Kolkata for a short vacation..clean room, good staff, quality food. Peace atmosphere amidst the city crowd, very beautiful and you can enjoy water park also. Must visit place for people living in Kolkata. Reasonable also. Thank you

Perfect Short Vacation in Kolkata

Staff behaviour is very good. room neat and clean. ambience is very good specially in evening. Overall experience is very good we enjoy a lot. Required new rights in future specially for kids we also miss umbrella water fall. while entering in Aquatica front desk officer managed very well

Ful Masti paisa vasul

Here's an example of positive feedback for a resort in under 200 words:
Had a fantastic stay at aquatica. The staff was incredibly friendly and helpful throughout our stay. They went above and beyond to accommodate our requests and ensure we had everything we needed. The resort itself was beautiful and well-maintained. The pool area was lovely, and our room was clean, spacious, and comfortable. We would definitely recommend this resort to anyone looking for a relaxing and enjoyable getaway.  We especially enjoyed [mention a specific amenity or service].  We will definitely be back!

It was nice staying

Nice place for weekend outing with family and friends.  The stay  in the resort was very comfortable. The food served in the room from the restaurant was awesome.  We enjoyed the complimentary breakfast in the restaurant. Over all experience was nice. Looking forward to visit again.

It was a nice stay in the resort. Enjoyed the water rides a lot.

Full satisfy their services...staff are really well manner and good hygiene...great 👍 

Food is good...and also maintain best hospitality services...ride is awesome..also like a green 💚 Healthy Environment location..superb premium room services

Awesome services

Booked this place for a One Night Stay. Checked in at 2pm to see that the AC remote wasn't working, the TV Set up box wasn't recharged. Informed this to the reception to wait for 2.5 hours for a resolution to the AC remote only. The room adjacent to us enjoyed full television and recharge was also there. But the floor manager lied to us that there was a Problem with Tata Sky in the entire building which is ethically wrong on Aquatica's part leading to Unfair Trade Practice & Deficiency of services. In the next morning, they also cut the landlines connection of our room due to which we couldn't contact the reception which was 700m away from the building our room was situated. The floor manager with whom we talked to raise our complain was also very rude and adamant. Our 3 hours was wasted and we couldn't enjoy water rides because the time was over. Such a horrible experience.

HORRIBLE EXPERIENCE

You leave your hotel waiting to be amazed by a family friendly resort but you are disappointed by the quality and service at the the park. When you arrive you think you are in the middle of nowhere because there isn’t any sign indicating where the park is. The prices are sky high. You have to rent a locker which not regularly cleaned and have a bad smell. The food is moderately good but don’t expect to much. The rides are not for children. There is not much option of rides for kids. There is a dirty wave pool with broken tiles which have now cut my foot. There is only 1 exiting ride and you have to rent a ring for the lazy river which does nothing. The rides are sometimes open and sometimes closed so you can’t  always get on a ride. In conclusion aqatica i a cheap and un-family friendly resort

I hope to see improvement

We enjoyed the water park with my daughter but the rooms are very filthy and bathroom was too much bad smelling with lots of mosquitoes after several calls to the reception they send the hk boy with the bat and they given us and said you can do yourself whenever its required so unprofessional. Morning breakfast is very limited food with out option of any we just had cut fruits and poori that's all. I think such a beautiful place management needs to improve the service standards levels

WATER PARK IS GOOD BUT POOR STAY IN ROOMS

Good venue, but horrible services.
I had booked the venue for my wedding on 13th March, 2023 after visiting the venue several times and discussing with the manager, Deep.
They served breakfast almost 3 hours late, almost by noon, all guests were wwaiting.also, breakfast was too less in quantity, people kept on waiting before gettung served the next round.

Also, since there is no restrictions on people visiting the resort even when the venues are booked for weddings, a lot of people came and clicked photos with our wedding props, sat with their wet bodies on pur props, there is absolutely no proper attention to prevent these issues. Despite delay at their end, somehow, the manager had the audacity to come tell us that we have to finish Haldi by noon
Lunch was okayish.
Again, tea and dinner weren't served until we were after their lives, it started at around 8.30 pm, something that should have started by 5 to 6 pm.And as usual, food got over before all guests were served. 

Despite all these nonsense, the manager tells us that 10 extra people (the decorators) had dinner after all the guests had left, so we had to pay for those, even though the head count we gave to the manager earlier was 100 and exactly 90 people had attended.
Given there was no food left after serving 90 people, how did they serve 110 people, when most people complained that food wasnt sufficient?

The rooms were horrible during handover, stinking and dirty bathrooms, unwashed and dirty bedsheet, pillow covers, and blankets.
Despite asking several times, the staff was too stubborn to clean.
And dont even get me started on mosquitoes. Also, there were no mosquito repellants in most of the rooms. 

When we checked out, they had the audacity to say that there was an important police convention on the same day, so they had to pay more attention there
On top of that, they made us forcibly give good video feedback about their services.
Dont ever go for their services. You can book the venue, but dont go for their catering and room services

Wedding at Aquatica, Kolkata

It was a great experience for my family and myself.We decided to stay at Aquatica for a day.There was a marriage going on at the place and was beautifully decorated.I love the scenic beauty of the place and the warmth in the service.
I was surprise when the GM of the property ,Gourav offered me assistance in carrying my luggage in absence of the bell boy.
This is hospitality!

Aquatica Resort

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