Name: Hotel Samrat
Address: 140 Surendra Nath Banerjee Road Opposite Regal Cin,Surendra Nath Banerjee Road, Kolkata, Kolkata, Kolkata, 700013, India
Rating: 2

Air conditioning

24-hour reception

General

Room service

Rooms

Iron and board

Ironing

Laundry

Dry-cleaning

Wake-up service

Services and amenities

Free Wi-Fi

Internet access

Internet

Tour assistance

Tourist services

Parking

Doctor on call

Beauty and wellness

Location

At the hotel

Netaji Subhas Chandra Bose Airport

Hotel Samrat

Kolkata

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

the rooms are so stinky. I cudnt even felt like breathing there. The guest house is less than average but the receptionist is so friendly so only liked the persons there not the hotel rooms and beds but the bathroom is ok. And i felt like i hv bn admitted to govt hospital there. The curtains are so old and looks so dirty.

Stinky rooms

Well I booked the hotel for 2000 rs through  booking.com and went there. I was supposed to pay at checkout. When I went there they denied to give us any room. They had already sold the room for 3500 rs as it was a rush hour in Kolkata. Just don't book this hotel. 

Just Don't Go

My partner and arrived in the early evening after a day of travelling. We had booked via Booking.com. The hotel had no record of the booking and said they were full (even though at that point they still had other rooms showing online). After a 15 minute wait while the manager was on the phone, we were told we were being upgraded and taken to another hotel they owned downtown. A member of staff came with us in a taxi and took us there. On arrival, this hotel had no idea about this promised 'upgrade' and refused to give us a room. We were really angry at this point. When we asked to speak to the person on the phone from before, the manager just laughed at us. He insisted we go back to the first hotel where they proudly told us a room had been made ready. Hot and exhausted, we got into another taxi. The room was FULL of mould. All over the walls. I wouldn't have paid 400 rupees but they were charging 1600! We just left without a word. Absolutely disgraceful. All this took about an hour in 38 degree heat. Not a good start to our holiday.

Double booked then mouldy room. Avoid'!

We arrived really late and we had really long journey to Kolkata, so we're really tired by the time we got to the hotel. Staff was really rood when we got there. Room was dirty, mouldy and really hot. Air conditioner didn't work at the beginning, neither hot water. I needed to complain several times until it got fixed. Worst think was that staff told me that hot water and air can will be working only in the morning at 7am! After long conversations they turn water and air con on. I don't know why was that an issue at the beginning. We were really tired and was quite late so we did stayed, but I would recommend to anyone!

Worst place I ever stayed!

Room and Toilet are dirty. Especially toilet water heater and sanitary system is work.Hotel stuff are rout and bad behaviour.in the room insects bites me and next day I will appointment to doctor.In my opinion no body should stay that hotel especially their toilets system are totally out of order

Hotel Samrat

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