Name: Munroe Island Lake Resorts
Address: Anandha vilasam, Nenmani Sounth, Munroethuruth P.O, Munroe Island,, Kollam, Kollam, Kollam, 691502, India
Rating: 7

Air conditioning

24-hour reception

Smoke-free property

Security guard

Garden

Terrace

Outdoor furniture

General

Room service

Family room

Cable TV

Shower/Bathtub

Shower

Toiletries

Rooms

Laundry

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Airport transportation

Taxi booking

Transfer

English

Languages Spoken

Tour assistance

Tourist services

Bike rental

Fishing

Recreation

Free parking

Parking nearby

Parking

Beach/pool towels

Pool and beach

Event facilities

Business

Cycling

Sports

Children's playground

Family/Kid Friendly

Kids' TV Networks

Kids

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Munroe Island Lake Resorts

Kollam

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Enjoyed the stay
Food was so delicious and mouth watering.
They offer a lot of kerala foods and they're a must try.
The staff were so generous and welcoming. 
They were always in need for us.
The rooms were neat and tidy....
The boat ride offered by them through the backwaters was a memorable experience.

Trip review

I’m almost 50 years old and I’ve never written a bad review until now. My family and I spent  two months in India and had many experiences - staying at Munroe Island Lake Resort was the first time we’d wanted to go home! It was horrible, dirty and the man on reception and manager were so rude and unhelpful. We have three young children in our family, who were all hungry and tired on arrival. When my husband (the most polite and gentle man you could ever meet) tried to discuss a few things with the manager, he refused to talk and drove off aggressively leaving my handstands outside reception shocked. Please avoid this place especially if you’re tourists with children.

The manager is a disgrace

We had by far the most expensive and the least satisfactory meal in this place. The (tiny) size and quality (all bones) of the fish did not match its high price. Worst of all was we ordered 'tomato fry' and we got ONE chopped tomato just warmed up and were charged for that 150 rupees. The most expensive salad in India, 200 rupees, consisted of tomato, cucumber and onion sadly sliced on a plate just with some black pepper on top. The waiter was clearly asking another man how much to charge for the tomato fry and the salad and they clearly INVENTED THE PRICE, as neither of the things were written on the menu. For two truly Indian food lovers, this was the most DISAPPOINTING gastronomic experience ever. Will NEVER RECOMMEND this place to enjoy a nice meal.

RESTAURANT: ABUSIVE PRICE, DECEIVING SERVICE

The rooms were having foul smell. House keeping is pathetic. Facility is not at all maintained.  Lights are not working, bathroom doors are broken, full of cobwebs, beds are shaking. The attitude of the Management was horrible. When pointed out, the reaction was surprising. No hospitality at all....they asked us to vacate the rooms and said they will reimburse the  booking amount.....Imagine a person made advance booking and travelling from long distance!!!!! Only good thing was the boat ride however, no safety for the passengers ensured. Even in the pool, where pedal boats are kept for the children. Food is standard. Stay was horrible and a nightmare. Similar opinion received from past visitors too but was unlucky as I received it after my visit only.... Never again......

Worst ever experience

MR  Sethu, who is the coordinator was very rude and acted like a Local Gunda.... he is not fit for any hospitality, for family stay or for group get together, this property hospitality is not going to give you satisfaction. 

Dnt go to the resort since it is cheap.... better go for your beautiful memories. not to be for slave in the owners den.

Room was good but, you could see lizards to cockeroges in around who sleeps with you...

The guy in the restaurant and also who took us for check in was very good... sethu actually has to learn from him a lot...

Worst Hospitality

We had a visit to this resort with friends last day, haven't experienced such a worst serice ever, from the time we booked the holiday ,it went out to be a mess. The manager that we were contacting was such rude and arrogant person, and he was in an attitude that the stay was gi1ven as a favour or complimentary by him. 
After paying for a holiday if you would wish to be a beggar they, prefer this resort. 

The policies were so strange, such that none other decent hotels will be following.
Prior reaching the resort we just contacted him, and he demanded us to reach the resort before 8pm, otherwise he wont give the stay, and once we arrived the resort the same person was standing there and started arguing and justifying his points, just think of that scenario, when you go somewhere after paying in advance and the moment when you arrives there he won't even allow you to do the checking and starts questioning us. Such a worst experience 😪😞

Please don't prefer this hotel if you are expecting a decent stay and this is not at all a safe and decent place for families.  

The receptionist boy was way better and helpful than the manager. 

Never visit this place as it seems to be cheaper, spend a bit more and have great memorable holidays.

Worst stay with pathetic service,

Location wise and stay wise its good ... To relax from your busy schedule and to enjoy the scenaries in village style this place is good .. one main thing we have to say is as there are no local restaurants the guest will be forced to take from their own restaurant , but for some dishes  rates are too high . This can be avoided

Charging too much for foods ... Otherwise good stay

Our stay at monroe island lake resort was disappointing, though not for the resort itself but for the poor management and lack of personal care that we received during our stay. The resort is a bit dated but otherwise is fairly scenic and located in a quite part of the island, far enough from the island tannoy system that the music played throughout the day is only faintly audible. 

Our room was clean and the air conditioning worked well. The drains smelt so foul that we had to keep them covered with a bucket for the duration of our stay to try and stop the smell but even this still left the room smelling of sewage. 

We ate breakfast and dinner in the resort restaurant and though the food tasted okay, it was very expensive and often too oily, salty and served cold. Somehow they managed to get our very simple drinks order wrong several days in a row. The restaurant itself was a bit run down, with the sounds of rats crawling through the ceiling above us and very little atmosphere thanks to all the chairs remaining sat on top of the uncleared tables as if the place were closed whilst we ate, as nobody saw a need to remove them - we even had to take the chairs down ourselves when we came to eat at the time we were told to. Though all meals were supposed to be agreed upon in advance as the kitchen was small which is completely understandable, we found we were left waiting up to an hour for our food some evenings. Somehow we were left with cold food despite the waiting, as if many of the dishes were cooked as soon as we ordered them and left to out until we ate. Even in the mornings we were left waiting for our breakfast.

This disorganisation seemed to spread throughout the whole of the resort. After a large party of people who weren’t even staying at the resort made such a mess outside the front of our room and spoilt our peaceful time relaxing outside our room by crowding around us. The 3 hour boat trip that we took was only 2 and a half hours, including a 20 minute stop that we did not want but the boatman decided we would do anyway and a stop for him to go to the toilet. On top of this there was also the constant, creepy staring from all the all-male staff at my wife whilst they seemed to be sitting about doing nothing all day apart from arguing loudly in front of us, pushing past us and drinking spirits by the bottle outside our room in the evening. 

We would not stay again at this resort and would not recommend it unless we knew that it was under new management, the current staff need to learn what it means to be part of the hospitality trade as they seemed to do nothing at all to make our stay welcoming and comfortable.

Would not recommend

Amazing place to disconnect form everything and enjoy full nature. Service was exceptional by one of its workers (cannot remember the name) but he was an absolutely 11/10. Always taking care of us. We really enjoyed the time there. We will recommend it for sure. Can't wait to go back!

Amazing service and lovely place to stay and to visit!

The rating i gave is after a deliberate thought. I wanted to give it one star but give it more. Firstly, it's NOT a resort. If it was I would rate it zero. It's something more than a home stay. But doesn't give you any personal touch .It's not cheap, so those of you who think it's cheap will be mistaken. It's not run by any professionals. There's no professionalism in anything they do. Comfort and cleanliness - its a personal parameter. It can be made comfortable. I found it unclean and hence uncomfortable. Imagine coming into a toilet to find used condoms!! Food is prepared by one person who comes in the morning and wants to get away early evening. So they keep asking when you will have your dinner.There is no reception, no front desk and no intercom. No tea kettle in the room.
They say free WiFi but couldn't get any. Was a bit disheartened. There is a contraption in the front which could have been a functional fountain. 

The area is unkempt.

The spare mattress to be given on demand lies in the corridor braving the elements.
The toilet has an instant geyser that doesn't seem to be connected to the shower.

With all that I should have given 1 star.
But it's a quiet place and was blessed with a  great view of the dawn break. That alone pushed the star forward.

Munroe Island Lake Resorts

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