Name: Hotel Chrysoberyl
Address: K.K Road Kanjikuzhi,K.K Road, Kottayam, Kottayam, Kottayam, 686002, India
Rating: 8

Air conditioning

24-hour reception

Elevator/lift

Newspapers

General

Room service

Cable TV

Hairdryer

Flat-screen TV

Shower/Bathtub

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Luggage storage

Wake-up service

Telephone

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet

Airport transportation

Car rental

Transfer services

Transfer

Tour assistance

Tourist services

Free parking

Parking

Swimming pool

Outdoor pool

Beach/pool towels

Pool and beach

Meeting and presentation facilities

Business

Fitness facilities

Sports

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Hotel Chrysoberyl

Kottayam

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

My previous stay at this hotel was in 2016, at that time hotel was new and provided good service. This time he hotel was just 3 staffs and few rooms. Rstaurants were not functional, room didnt have essential kits, remote not working etc etc. The price were too high and the room they  claimed to be premium, but didnt have towels, unable to unlock safe locker, no battery in remote, credit card payment not working and didnt provide any receit for cash paid.
 The only person  available in the hotel tried his best to sort out the issues, but it was not worth spending this much money for poor facilities. 

The hotel is in good location and have potential to be a good hotel if the services are resumed and properly trained staffing levels improved.

Requires Improvement

Awful service, horrible dining (took 40 mins just to get 3 pooris,which they later to get), the billing is clueless regarding restaurant & room service bills (we never even went to the restaurant to eat).

The room provided to us was decent. 

Awful Service

Neat place , Friendly staff , Good Ambience, Feels comfortable ,Good food 🥘.Would have expected more of Kerala speciality for breakfast coz when you are In the heart of kerala you don’t prefer other dishes which you routinely get elsewhere .              Suites are cozy , but make sure it is maintained...Some Plug points don’t work , Hair Dryer doesn’t have a connector at all . Refrigerator missing .... Nothing to munch /drink /...in a suite ??   House keeping staff have to be called to clean up the rooms....   Lovely pool 🏊‍♀️....Overall is a good place but needs to keep up the standards to get into the elite group for better rating s ...    Dr Santhosh Luke. ( Bangalore).

Needs improvement 

Chrysoberyl hotel is an amazing place to stay, relax. I was impressed by the hospitality of the staff and their service. 
Rooms are spacious and luxurious. 
Prices are economical..food is yummy.  Can't ask for more. I would surely come back and recommend people to try Chrysoberyl. It was a fulfilling experience.

Amazing place

Excellent and must visit property was really nice. Relaxed atmosphere and service food is good I had some special dishes from chef special was really tasty.the check in check out is very speed up and the staff at the reception very friendly.

Perfect place for stay 

Extremely serine and relaxing stay was humble and excellent service. Make our stay very pleasant. Staff members are very cheerful and courteous. Expecially front desk staff. Claming vacation. Im highly revisit my self again 

Relaxing calming at kerala

Terrible hotel and yes I acknowledge it’s budget hotel however:-
- Only 1 power point worked in the room
- Dirty pillow slip
- Mold in the bathroom
- no soap to wash your hands
- rubbish from previous guests behind the door
- no adapters for electrical appliances 
- Pool is green
- Flapping roof Perspex in pool area which is very unsafe and not even windy
- Wifi sooooo slow 
- some of the lights don’t work in the room and in the hotel in general
- the safe is not safe (bolted down) and doesnt work properly
- At night time you had to run the hot water for 5 minutes (as advised by reception) before it became Luke warm, it was hot this morning
- The scrambled eggs at breakfast are terrible
The staff are wonderful and very friendly

Don’t stay here

The hotel is located  in the centre of the city. The staff in the front office cordial and warm welcoming especially the lady staff very smart . It has a gym and pool on top floor. Had good food at night 

Nice hotel with courteous staff

I stayed here for  2nights with my wife and kids. The staff were all very pleasant and helpful the ambiance was good feel like luxury paradise.the person who helped ms.bala and mr.shyam & ms.sofiya guide us all time

Good food and comfortable stay

It is very closed to the town the room was very neat and clean with big room order room service food was good also service.also good ambiance  highly recommended this hotel visit at least one time if you are in kottayam

Hotel Chrysoberyl

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