Name: Hotel Ivory Retreat
Address: 15 Main Pakhowal Road 1st Cross,Main Pakhowal Road, Ludhiana, Ludhiana, Ludhiana, 141013, India
Rating: 5

Air conditioning

Smoke-free property

All Spaces Non-Smoking (public and private)

Reception desk

General

Room service

Cable TV

Flat-screen TV

Shower/Bathtub

Shower

Toiletries

Rooms

Breakfast

Restaurant

Meals

Free parking

Parking

Location

At the hotel

Room amenities

Ludhiana Airport

Hotel Ivory Retreat

Ludhiana

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Excellent stay, all sraffs were cooperative and service were prompt. House keeping service were excellent, specially Navdeep and Amit. I will love to stay here again. Foods specially breakfast was good. 

Happy Stay

We were to check-in at this hotel in the early wee hours of a day.
The staff members were sleeping in the lobbyarea when we reached the hotel.
One of them woke up & told us we shall get the room only at 11am although we have had a booking for the previous day too.

Nevertheless, after some explanations to the staff person, we finally got the room.

The room was in a bad state:

1. Dirty sheets 
2. No toiletries (not even hand wash soap/lotion)
3. No towels
4. No complimentary water bottle
5. Leaking shower head
6. Wash basin had some falling from the roof

The only good part was the AC and the bathroom geyser were in decent working condition.

I guess the owner of this hotel is absolutely not interested to run this place.

Very POOR !!

Hotel was average . Ac not working . Room service was dead slow . Ask for extra bed . In which only mattress came bed sheet and pillow didn't come. Nothing great or good . Except the parking facility . 

Average hotel

I stayed in hotel for 1 day and my experience was terrible. leakage in washrooms, AC was not working, sepage in every room. It was a horrible night for us. and aboveall there was only 1 staff at night. the hotel is perfect for unmarried couples and we have seen many in the hotel.

Unhygienic, Poor Management, Stinking

I booked this Hotel for 30 people. We went to Ludhiana for a Marriage.

Positive:
1. Staff attitude is polite and excellent
2. Staff is cooperative in every manner
3. Food quality is excellent and tasty

Negative
1. Hotel GM Manager attitude is not at all good. Stays in EGO. Will talk to you like he is doing a favour to you by letting you stay in his hotel. We paid 100% payment in advance for the deal we booked. Then we asked for extra DJ service worth just 2500 but DJ man and GM created an issue and insulted us in front of our guest. Generally payment of extra service are settled at the time of checkout.
2. Staff is less. Not prepared to manage a group of more than 5 rooms. But as mentioned earlier. Staff is polite and well mannered unlike GM.
3. Hotel cleanliness is average. Be prepared to stay with red cockroachs and rats in room. We had sweets box with us (as we were there for a Marriage) and 🐀 ate few of them (without asking us 😂)

Overall stay was average.
Feedback: if GM can improve on his hospitality and also work on number of staff required, this hotel can well become above 3* hotel. Currently will rate it below 3* hotel.

Average stay and Average comfort

I was there with a friend during personal travel. Room, bathroom, television everything was stinking. The bathroom was under construction. We came to know a secret that the Hotel gives third class room to OYO customers because the percentage earning of Hotels are low in such deals.... So? Let customers doom!

The so called free Wi-Fi signal was week, so week that we couldn't even connect at all. After complaint we got to know that for respected guests of OYO only few pathetic rooms were reserved.. treated like third class passengers on Indian trains :)

It was my first and last learning from OYO booking, I will never try again!

Hotel Ivory Retreat

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