Name: Tivoli Grand Resort
Address: Main G.T.Karnal Road, New Delhi, New Delhi, New Delhi, 110036, India
Rating: 9

24-hour reception

Elevator/lift

Smoking areas

General

Accessibility features

Wheelchair Accessible

Wheelchair access to restaurant

Accessibility

Restaurant

Meals

Free Wi-Fi

Internet

Free parking

Parking

Conference Hall

Business

Pets Not Allowed

Pets

Temperature control for staff

Personal protection equipment for staff

Extra decontamination measures

Temperature control for guests

Personal protection equipment for guests

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the resort

North Delhi

Chandni Chowk

Red Fort

Jama Masjid

Gurudwara Bangla Sahib

Jantar Mantar

Parliament of India

India Gate

National Gallery of Modern Art

Lodhi Garden

Delhi Zoo

Nizamuddin Dargah

Indira Gandhi International Airport

Siri Fort Auditorium

ISKCON Temple

Lotus Temple

Kalkaji Mandir

M Block Market

Garden of Five Senses

Tivoli Grand Resort

New Delhi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We booked poolside venue in Tivoli Grand Resort & Hotel (GT Karnal Road) for our daughter’s wedding on the 21st Jan 2024 in the name of Raman Bansal. I want to give a point-wise detailed review regarding decoration, overall management & services.
NEHA managed all the decorations for the event. She charged a sum of Rs. 1.75 lakh for the decoration arrangements. We went for a pre-visit on 16th January to review the decoration of the wedding of some other family in the same poolside hall.
•	We noticed dust on the props 
•	The entrance carpet was thin and not placed properly.
We were not satisfied with that arrangement, so we told Neha about this deficiency, but she asked her employee Mr Murari to see what we were saying. She did not spare even five minutes for us to discuss this issue. She just noted all these points in writing and promised us that these defects will be taken care of for our event on 21st Jan. 
On the wedding day 21st. January, we requested the DJ to be placed outside the hall which was inside on the day of the event.
•	NEHA planned to give us a VIP lounge with lights in the lawn area, but there was no light in the VIP lounge during the entire wedding event.
•	There was another wedding going on when we reached at 6:30 pm. On asking NEHA promised it was about to finish but it was not ended till 7:30 pm.
•	We noticed the decorations of other earlier wedding events were not changed as per our request, including the banner at the entrance with the bride & and groom's names. This was very shocking and frustrating.
•	We requested hashtag #VIDANUJ4EVER but it was only #FOREVER given to us. We asked NEHA to correct that which was not fully corrected by 8:15 pm and was still not as per our instruction given to her.
•	We requested for mattresses on the Hall stage which was not provided by 7 o'clock. On request, they started doing but they were putting torn bed sheets on mattresses. On shouting, new bed sheets were provided. Our driver helped to arrange this to get the stage ready.
•	NEHA cleverly made excuses for every request. She was extremely sweet making fall promises which were never fulfilled.
•	NEHA lacks professionalism as she never responded on time and never called back. She never feels sorry for her false promises.
•	VERMALA setup was very poorly decorated and many things were missing as requested earlier.
1.  There were no pool candles as discussed. 
2.  The cloth on the steps of the stage was very dirty and shabby. This was very embarrassing. 
3. VARMALA stage was agreed to be placed in front of the pool however we were given the same stage behind the pool from the previous marriage.

Overall management & services: -
• The size of the venue was great with the poolside and gave a grand feeling.
• The entrance can be improved as it gets crowded due to the adjacent temple
• The toilets at the reception were not properly cleaned and there was nobody to clean regularly as we could see pee around the floor.
• Waiter service was poor and has a lot of scope for improvement.
• The food quality & and presentation were great

Tivoli for Marriage -  Word of caution

Last month was my friend's wedding at Tivoli Grand resort, we really enjoyed the food and service.
The entire staff of the hotel was very nice who gave us better service for which I thank the entire team.
I would like to tell everyone that there is no better wedding place than this.

Excellent food and excellent service

The location, staff , service and food  was amazing . Amiable environment and definitely perfect for a weekend getaway .This hotel is also a perfect concoction of luxury and top notch amenities . Highly recommended 😊

A perfect weekend getaway 😊

I recently visited this new hotel and let me tell you, it was an amazing experience! ♡ Every room is a sanctuary of comfort, with stunning views and top-notch furnishings. I would highly recommend this hotel to anyone looking for a memorable stay. ♥️

A perfect blend of luxury and comfort. ♥️

Lovely property. Comfortable stay. We booked the entire place for my brothers wedding and it was a blast. Everybody appreciated the food (veg) and the room sizes. There was a lovely pool side venue where we held one of our functions.

Tivoli Grand Awesome Stay

We had organised holi event there yesterday. It was nice expereince with mr. Raj(manager) services. Looks forward to organise such event there only. Nice dealing , nice food . Good expereince from mr. Raj. 
Recommended to contact mr. Raj only for any event he is helpful in each manner

Holi milan samaroh

Recently did my sister's wedding function at Tivoli grand in feb

Amazing work done by Mr.Bhavuk from the decoration unit 
Since the time of our booking he was our one stop solution provider from selecting to organising he delivered the best of what we expected from him
food was amazing chef Rana is great good rooms with pool view humble and wise staff
Little work needed on banquet sales team they lack interest in selling and follow ups apart from this 
A good value for money decor with wide selection and great food a must visit place for hassle free weddings 
Thank you Tivoli

Beautiful decor and food

The only thing good about Tivoli is its food, the rooms and their manager Mr Jitendar Sachdeva.
Dont trust what other people say , events, decor etc .. they’ll show something and do something else. I would rather suggest to skip this place

Wonderful manager, food and rooms but disgusting decor and dj and event

The staff was cooperative and the services provided were good. Although i had my reservations with regards to cleanliness but the issue was resolved to an extent though not fully. However, i am satisfied by the service provided

Good experience living here at Tivoli. Would have been great if the bathrooms were little cleaner. Otherwise all good

Everything was perfect. Couldn't have asked for better staff. Extremely prompt and attentive. Food was exceptional. No complaints. Would definitely recommend for all occasions. 
The decor was to our taste. 

Excellent service, prompt. Wedding celebrations, food was a delight. Great decor. Would definitely recommend.

Tivoli Grand Resort

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Location

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Paid on the spot

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