Name: Raas Vilas
Address: A-1/ 11 Safdarjung Enclave, New Delhi, In, New Delhi, New Delhi, New Delhi, 110029, India
Rating: 8

24-hour reception

General

Restaurant

Meals

Multi-language staff

Languages Spoken

Parking

Location

At the hotel

South Delhi

Siri Fort Auditorium

Lodhi Garden

Nizamuddin Dargah

ISKCON Temple

M Block Market

Garden of Five Senses

Parliament of India

Lotus Temple

India Gate

National Gallery of Modern Art

Kalkaji Mandir

Delhi Zoo

Gurudwara Bangla Sahib

Jantar Mantar

Indira Gandhi International Airport

Jama Masjid

Chandni Chowk

Red Fort

Raas Vilas

New Delhi

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

I had stay with my family and had booked 2 rooms but instead of 2 rooms they gave us a suit which had a hall at entrance and 2 rooms separately.
1) Keys were not working for one of the rooms, unable to lock the room
2) When we were having dinner at hall, staff opened the door and directly entered in hall with few of the persons and they didnt bother about the privacy. When i called reception and told about the issue, they said that this hall belongs to us so we can use it anytime. SO why didnt they allot us the proper rooms which we had booked.
Poor management, poor service and worst breakfast.

Unhappy stay

Dirty and very disturbing and poor management and unprofessional staffs. I had stayed more than 4 times. But last 2 times stay was horroble. The booking i had confirmed didnot correspond to the date in their system. Had to find some other place to stay. Second time after full payment i was told to change the hotel after my 2 days stay due to internal problem of the hotel and had to talk 5 times ans soent 2 hours in phone to Fab centre booking to sort out the issue.

Poor management

Excellent service and the front desk people are helping and caring there guests. Co-operative staff in hotel and breakfast is delicious. Room is Neat and Clean and Room service is best. The hotel was very good for the money paid. Exactly what you need from a hotel. We will go there again.

Excellent Service

It is a budget hotel and hence standards need to be according to the price. The room is clean and the bed is pretty comfortable. Towels can be in better condition. The breakfast is simple but ok, I just recommend to keep the toaster clean, because of Delhi dust, it remains quite dirty. Overall, a good option for a budget hotel.

A decent budget hotel

This Hotel is close Sarojini Nagar Market and about 30 mins drive from the airport. The rooms were fine and a reasonable size. It was close to a food area, but you could order food for the room. Breakfast was average. However, the hotel was great for a short say.

Great place for a short stay in New Delhi

I dont such hotel for stay. Very expensive in any case also dont deserve that. Staffs r not trained food is bad. Rooms r not clean. No mini refrigerator in room. Good part is it is near to restaurants so u can take parcel or have ur food there as food is not expensive & tasty then hotel.

Not preferable

The property is advertised wrongly- It's a CON GAME.

- Our booking mentioned Balcony, Sitting Area, Sound proofing and a bigger room. But the property only has small standard rooms with no balcony, no soundproofing and it's located on the main road so there is constant traffic noise.

- The staff was very inexperienced and rude including the property manager Rajeev Pradhan

- Continental breakfast was included in the booking but since they didn't have most of the breakfast items we only got 2 pieces of toast with an omelette and a small bowl of spoilt fruit.

- The bedsheets are stained and not changed after every guest. The rooms are not cleaned at all. We requested for clean bedding and clean sheets. The hotel informed us they have NO CLEAN SHEETS on the property and when the laundry comes they will change them. Till 9pm we were sitting on chairs in the room as the bed had stains of unspeakable things including food and hair. The laundry was expected by 11pm in the night and there was a possibility of it not being delivered the same night. Finally after much discussion the hotel interchanged the bed cover with another rooms's bedcover but they still did not replace the bedsheet as they did not have a clean bedsheet in any room.

- The bed has bed bugs and we were bitten all over next morning.

- The hotel is advertised as a premium property but beyond the lobby area it looks like a backpacker's hostel.

- There wasn't enough hot water in the bathrooms. After one person had a quick short shower the hot water finished.

- Just one working plug point in the room. No bedside plug points to charge phone or any other device.

We would like a refund from the hotel. The customer care wasn't helpful at all. 

We were overcharged for the room. It was the worst hotel experience till date. We will never recommend or book this property again.

Worst hotel & Room with Bed Bugs in Delhi. Pictures are incorrect & staff is rude & inexperienced

Had a great experience with raas vilas. Very tasty food & clean restaurant. They have there entrance from restaurant. But hotel is very clean & well managed. Staffs r well trained & reception staff are very helpful. Overall the hotel is good. Highly recommended.

A true luxury

Amazing rooms amazing service all with my budget it was a pleasure staying here , will recommend everyone :). Is located in a very convenient area where travelling around was not a hassle at all, also I would like to mention that the area is very quiet and calm, all in all I enjoyed my experience here a lot . Kudos to the hotel and management

Luxury in the best budget

I had a Great Experience there. My wife and children had fun too. Food was great, one should definitely try Butter Chicken. Rooms are well furnished, and linen is nice and tidy. Hospitality was nice and cooperative. Overall a good hotel to be at.

Raas Vilas

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