Name: Itsy By Treebo - Red Lotus Heritage With Roadside View
Address: No. 48-58 Nehru Street, Pondicherry, Pondicherry, Pondicherry, 605001, India
Rating: 8

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Newspapers

General

Non-smoking rooms

Room service

Cable TV

Flat-screen TV

Shower

Wardrobe/Closet

Toiletries

Rooms

Accessibility features

Accessibility

Ironing

Laundry

Dry-cleaning

Luggage storage

Wake-up service

Services and amenities

Breakfast

Breakfast in the room

Restaurant

Bottled water

Kettle

Meals

Free Wi-Fi

Internet

English

Languages Spoken

Personal protection equipment for staff

Extra decontamination measures

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Puducherry Airport

Itsy By Treebo - Red Lotus Heritage With Roadside View

Pondicherry

We stayed for one week and had the opportunity to visit French town and restaurants on one side and Tamil quarters, markets and garment stores in the other directions. Surprisingly, it is quiet at night!
Rooms and beds are large. Many shops around.

Good for one week or less

Stayed on 24th Dec 2022 for 1 night with family.
Pros( not many)
1. Staff behaviour and that is all.
2. Wifi worked well.
3. Location

Cons:
1. The room was not at all well maintained and it was full of mosquitoes.
2. I was upset that after charging 10k per night we get 1 bottle water worth 20 rupees and cant have another.
3. No toiletries were given. We had to ask for it.
4. Poor quality and dirty towels given. We had to literally explain what is a clean towel. Replacements were given but the same condition prevailed.
5. The bed was terrible and two single beds were joined to make a double bed. 
6. The tables were granite tables which cannot be moved.
7. There was only 1 tube and 1 table lamp which was not enough lighting. No night lamps provided.
8. The entrance and exit corridor was way too narrow and difficult to move. This info should have been provided on the website.
9. There was no lift and high stairs. Another missing info.
10. Bathroom has no tap in bath area.
11. Bucket and mug were dirty, we did not even get replacements.
12. The bathroom ambience was of poor taste with a very small basin and if you put some water using bucket while bathing, the water comes out into the room.
13. The side table was wobbly and unusable.
14.  There was no cabinets, wardrobes or lockers provided in the room.
15. Breakfast had a poor menu and just average taste.

I can continue on and on....

I paid 10k for a room which was not more than 1k in value. I feel cheated and looted. 

Information was deliberately not provided on the website and misleading images are given to attract customers.
When raised concern with Treebo support, they treated me like a beggar and wanted to refund 500 rupees. Never booking any hotels with Treebo.

Avoid the Hotel and Treebo group of Hotels. Not for Family, aged and kids

I like the stay here, Its right in centre of the city and the staff is very helpful., Rooms are kept clean and maintained, Breakfast is amazing. You don't need to scout outside as the breakfast is amazing . If Parking can be arranged then this is a very good option

I like the stay here, Its right in centre of the city and the staff is very helpful.

It was a very good experience and clean. The location is also ver apt. It's amidst the market and from here most of the attractions are easy to visit. However, some basic bathroom amenities should be there. Breakfast option should be more.

Overall good!

Staffs were the best. Best service and timely response.
When I vacated at night, the reception guy went far and gotten me the Auto to the bus stop.
Good place to stay even in summer. Breakfast also was good.

Best customer service

Great place to stay. The staffs are really helpful. They were always available to help out with anything. Room was clean and spacious. Parking place available infront of the hotel.absolutely worth the money. They will also help you with arranging a cab from Pondicherry to Chennai. Would definitely recommend this place 

Value for money

The night I reached Pondicherry, I got stuck in the rain. I immediately got a call from the hotel and they came and handed me over an umbrella. A very sweet gesture I would remember forever. Rooms are very neat and spacious. Thanks to Arpit for planning my day trip. Looking forward to visit again.

Very comfortable stay

Well first the property is situated in the heart of white town the main area of pondicherry . . . Room size was huge as compared to hotels . . . No lift is present so suggestion for the senior citizen to avoid . . . Ac and geaser in bathroom were present and in good working condition . . . 

As it was on budget side u get 5 stars for accommodation . . . 
Only downside is breakfast . . 

Just idli, plain dosa,ghee dosa , pori sosa bread jam butter, tea and coffee . . . 

If a person wants good accommodation with very basic breakfast then just opt for the property

Overall great stay

Very large and very clean and very simple room. Very good for small budgets or those who come just for a night. The neighborhood is a little noisy. The French neighborhood is a minute walk away.

Nice for a night.

A.very good and pleasant stay for me and my family.The hotel could accomodate early checkin at 6am or so..clean rooms were available and also we needed an extended stay/late checkout at 1030pm which was arranged very nicely.The Hotelstaff at reception(Candy,Hary and Prithviraj) always match their word with positive action.They are really hardworking and pleasant and ensured that we did not face any problem.The rooms and toilets have been maintained very clean ..that is a must for families especially.Breakfast is complmentary and was simply excellent .Superb Tea and coffee.The staff are knowledgeable about guiding tourists and have taken care till the last minute like family.Worth for money and worth it experiencing hospitality from a caring team . Location is excellent.Hope to visit again.Highly recommended.

Itsy By Treebo - Red Lotus Heritage With Roadside View

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Paid on the spot

Payment