Name: Shiv Sai Palace
Address: Apte road, Deccan, Shivaji Nagar, Pune, Pune, Pune, 411004, India
Rating: 7

Air conditioning

24-hour reception

Elevator/lift

Smoking areas

Smoke-free property

Newspapers

General

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Room service

Cable TV

Flat-screen TV

Shower/Bathtub

Bathtub

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Rooms

Ironing

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Telephone

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Breakfast

Breakfast in the room

Meals

Free Wi-Fi

Internet

Car rental

Airport transportation

Transfer services

Transfer

English

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Tour assistance

Tourist services

Parking

Parking nearby

Meeting and presentation facilities

Business

Pets Not Allowed

Pets

Location

At the hotel

Room amenities

Pune Airport

Shiv Sai Palace

Pune

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

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king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

STAY AWAY FROM THIS HOTEL! 
I had booked a room through OYO rooms at Hotel Shivsai Palace for one of my associates. We had had a long tiring day and had just arrived in Pune at night. 

When we reached the hotel at 11:30 PM, we were denied entry to the hotel by the manager in charge. To quote him, he told us that “agar OYO se booking kiya hai, toh OYO se Baath karo, hum se nahin.”

At this point, we tried checking into two other hotels, which were already booked out due to the long weekend.
Exhausted and on a tight budget, we spent the night in the car to figure out what to do next.

The following day, I called the hotel once again. This time, I spoke to the owner, Mr. Umesh. He told me that it was not his fault that I booked through OYO, despite HIS hotel being listed on OYO. He cursed me, told me not to advise him how to treat customers, told me that he has 4 hotels in Pune and doesn’t need to hear a customers feedback on how to run a hotel. He hung up on me.

I called him again, he shouted at me and hung up the phone again.

An owner of 4 hotels who doesn’t know the first thing about decency or customer service?! Never in India have I faced someone this rude and never in the hospitality industry has an owner been this disrespectful, unprovoked. 

I am not sure about what the issues were between OYO and the hotel, but keeping a customer stranded in the middle of the night, one who has already made the payment to you (am owner of 4 hotels) is truly unprofessional.

Stay here at your own risk, there are tons of hotels in the area that will treat you with more dignity and respect than this.

Worst management, disrespectful owner that disrespects customers

Conveniently located in Pune, Shiv Sai Palace is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Shiv Sai Palace also offers many facilities to enrich your stay in Pune. For the comfort and convenience of guests, the hotel offers 24-hour room service, free Wi-Fi in all rooms, 24-hour front desk, Wi-Fi in public areas, car park.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless (complimentary), air conditioning, desk, telephone to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Pune, make Shiv Sai Palace your home away from home.

Rooms are good and Service too

I went with my family. very big hotel it is and location is very easy to go.
Rooms of this hotel are beautiful and clean. Service is provided by them was also good. Staff were so helpful and kind. Food is also good

Shiv Sai Palace Hotel

This place is located at prime location near to various function halls. All the facilities and services were good. Would visit again here.Good rooms. Good food and well maintained all neeet and tidy also much spacious. 

Nice Hotel at main location

Only thing I liked in this hotel is the location.
Was charged for my child aged 11 years, but additional bed was not given even after two reminders.
Blankets were so dirty.
Room was cleaned only once in 7 days of stay. Even after requesting to clean, it was not cleaned.
Air conditioners were not turned on in the evening and have to call the reception few times to switch it on .

Not worth for the money

Stayed here for one night. Great location near centre of city in Deccan area. Rooms were clean and spacious. Had a smooth check-in and checkout. Staff is really friendly and helpful. Overall the experience was good.

Shiv Sai Palace

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