Name: Hotel Poinisuk
Address: Laitumkhrah Main Road, Shillong, Shillong, Shillong, 793003, India
Rating: 7

24-hour reception

Elevator/lift

Currency exchange

Smoke-free property

Security guard

Express check-in/check-out

General

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Cable TV

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Rooms

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Free Wi-Fi

Internet

Car rental

Airport transportation

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Transfer

English

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Tourist services

Karaoke

Recreation

Free parking

Parking nearby

Parking

First Aid Kit

Beauty and wellness

Extra decontamination measures

Health and Safety Measures

Location

At the hotel

Room amenities

Shillong Airport

Hotel Poinisuk

Shillong

child-bed

child-bed-fee

external-private-bathroom

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lounge

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no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

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annex

basement

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not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

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pets-allowed

wi-fi

kitchen

Honest unbiased review after spending 3 nights.                                                                            Con's - Very small rooms, no view from window, poor service in dining area.                 Pro's - Located in crowded main market so everything available just down the hotel, liquor shop just 50 mtrs😄, good restaurant within 100 mtrs, hotels roof top restaurant is good. Breakfast having few choices but having good preparations. Desk staff very helpful and always smiling. During evening go for market stroll & can feel about real Meghalaya culture.

Just inside crowded market.

Booking done by Kesari tours & travels.Room no. 204 is just too small with no space to move around. Room window was opening in a duct area. Room for family has two twin beds joined which was too uncomfortable. Hot water provision was bad. Tap water has to be turned ON for about 15 - 20 mins for water to get hot that causes wastage of water.

Too small rooms with no view from room.

The vibe and atmosphere at their restaurant can never disappoint you.. went here 5 years back and now this year.. this seems to be the best place for live/ karaoke performances. Good is also amazing and satisfies one’s taste buds completely!

5 yrs back and today- the best rooftop in shillong

I booked a room in this hotel through a reference but my experience was not good. 

My reasons are listed below.

1: The hotel ran out of water in the morning.  This has never happened with since I habe started yravelling for business for the past 22 years.  When you charge close to 4K, then you should ensure the basics like water supply and electricity.

2: I was also kept waiting for 45 minutes for black color water. I finally bought mineral water bottles for brushing etc. After a long wait they p4oduced a clean bucket full.of water. This entire experience pushed us 90 minutes behind schedule.

3: For breakfast we had to order rather than serve our selves . This service was extremely slow. This is not expected specially at 9am. The hotel should be prepared for serving guests at 7 am. 

4: Check out process was slow. No wonder what will happen if there are 10 guests at a time.

5: The 2 stars are for the comfortable bed. 

Hill station hotel 

A.C was not working no ventilation, Food was horrible and breakfast I don't know what to say, Except the location everything was a nightmare, Attention Hotel owner Your hotel is in bad hands. Service is Good but food and everything was horrible 


Horrible experience 

I am very thankful to you Mr Richmond for being very helpful to us during our stay @Poinisuk... You have been helping us in all aspects throughout our Trip... But not just today but I had know you @ Poinisuk since many years but this time it's my honor to return you a small gifts through this simple review... We will be meeting  again in future brother @Poinisuk and we as family will hope you still be there...
Thank you🤝👏👍🙏...

Wonderful experience with poinisuk.

Had dinner at Dopwai restaurant with my boyfriend. Service and food provided was excellent. Good parking space. Good view from the restaurant overlooking the city. Lovely doh tyrkhong and Khasi food at the restaurant.

Dopwai

Rooms are very small but well maintained, clean. No good view from the rooms. Bathroom latches needs repair/replacement. Staff are very polite, helpful and prompt. Room service is good. They have laundry facility and it's very good. Food is very good. Wifi facility is very poor. We stayed here for 3 nights and observed, there is no need to ask them to clean the room. They will do it without asking. Overall satisfied.

Satisfactory 

Hotel Poinisuk ticks all the boxes - location, cleanliness, room size, courteous staff, good food. 
Rooms are large, well appointed and clean. Bathrooms are ok, though some of the fixtures like the bathtub look in need of replacement. The daily breakfast spread has enough choices for every palate. The rooftop lounge restaurant serves great food in the evening. Great ambience too. The hotel staff is very friendly,  smiling and helpful. All in all, the stay was a very pleasant one, would stay here again if I had to.

Pleasant stay and good location

A relatively narrow road which is known as the Laitumkhrah main road leads to the hotel. This road is of historical importance in the sense that the British made and used this road for their horses to go down to Polo grounds via the Goralane-assam rifles roads. 

Frankly speaking, you might even miss the hotel entry if you are not aware. It stands parallel to the main road right before the main chowk (Police Point). Hotel Poinisuk is in the heart of the city, in Laitumkhrah, beside the Laitumkrah Post Office. They have a big parking space in the basement. Our driver dropped us in the parking. And immediately we had bell boys from the hotel tend to us. The entrance to the hotel is pretty with lots of plants along the walls. 

The lobby was chic and well decorated like any 3 or 4 star hotel. they also have a metal detector at the entry, which buzzes every time you cross it. They have installed automatic sanitizer dispensers everywhere around the hotel. At first glance you will like what you see in the lobby. The local ladies at the reception were in traditional outfit and welcomed us. We had a corporate booking in the hotel so we were entitled to the premier rooms with balconies. 

The formalities included giving them the dual vaccination reports, ID card and reservation email. We were given 3 rooms, two at 3rd floor and one at the second floor. We took the lift to our respective floors while the bell boys brought in our luggage later. The boys were very cordial and helpful. Since we got the premier rooms, the size was pretty big. It had a double bed, flatscreen tv, mini refrigerator, safety vault, big cupboard, electric kettle, a separate seating section with plush sofas, a small table and chair and a small balcony. They have ample plug points so it feels like a boon for people like me carrying N number of gadgets. The bathroom is also pretty spacious with a big bathtub and hand shower and a separate shower section. Standard set of toiletries were provided in the bathroom. At first glance the room definitely looked premium. But the trouble started soon after. 

Out of the 3 rooms, ours was the one which had a bunch of problems from day one. Since they only had 4 premier rooms and none empty they couldn't move us around. The first problem detected was the door to the balcony didn't close, so at night it would be a problem when the temperature dropped. The second problem was that the key card when inserted in the power slot would not work at times, hence we were not able to switch on the lights at times. The third problem was the bedside power switches were made in a funny manner and you wouldn't really understand which is a functional switch because it looks flat like a empty slot on the board. And finally to get hot water you have to keep the geyser running all day long and even after that let the water flow for about 5-10 minutes before hot water started. So over the 2 days of our stay in Poinisukh we had to call for housekeeping staff multiple times and at some point it started feeling like they would surely throw us out for making so many complaints. So to sum up, even in premier rooms we faced certain challenges. However I would say that the particular room on the 3rd floor had all these problems. The other two rooms we had got for our group didn't face most of the challenges apart from the hot water issue.

Also we spent the last day of our Meghalaya trip again in this hotel and this time we got a different premier room. None of the above problems happened in this room. So I think the trouble is only with one of the rooms. I do not remember the room number but it is the last (premier) room in the third floor. 

The hotel has a roof top restaurant which serves some nice food. It s a very popular joint during the weekends so there is a lot of crowd in the restaurant at night. Even if you are boarding in the hotel you might not find a place after 8 Pm in weekend nights. Be sure to either place your order in advance or be at the restaurant before 8. We found the Ala carte menu having some wonderful choices. Do try their ice creams it is lovely. 

The serve buffet breakfast. Be there before 8.30 am or else if there is a big group staying at the hotel you might end up not getting half the things if you turn up late. It happened with us. And since we were the smaller group, the hotel didnt re stock on some of the dishes once they were finished by the earlier group.  Especially things like poori, dosa, vada etc gets over pretty fast and is not refilled if it is a small group coming afterwards. The buffet menu has both continental and south indian options. In non veg there was various types of eggs and chicken sausages. 

Overall comfortable stay. The Laitumkhrah Market is just walking distance from the hotel, so if you want you can try out other eating options outside as well. There is also a KFC bang opposite to the hotel.

Hotel Poinisuk

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