Name: Lake Avenue
Address: Nishat Harwan Road Boulevard,Nishat Harwan Road, Srinagar, Srinagar, Srinagar, 191121, India
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Currency exchange

Smoke-free property

Heating

Newspapers

Garden

Terrace

Outdoor furniture

General

Non-smoking rooms

Room service

Trouser press

Family room

Hairdryer

Rooms

Ironing

Laundry

Dry-cleaning

Luggage storage

Services and amenities

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Transfer

Tour assistance

Tourist services

Bike rental

Barbecue grill(s)

Recreation

Parking

Parking nearby

Fax and copy machine

Business

Cycling

Sports

First Aid Kit

Beauty and wellness

Ski storage

Skiing

Winter sports

Location

At the hotel

Room amenities

Srinagar International Airport

Lake Avenue

Srinagar

Rooms and toilet were smelling very bad , looked.  dirty and stinky too.......

Bed sheets and towels were old and very dirty..........
This is not recommended .........

No cleanup of room done once we go out.. even after coming back coffee cup and bedsheets were as same as that.. 

No basic toiletries were provided..

Very average hotel.. lake avenue hotel.                                                                             ....

Stayed 3 nights in this hotel.The worst experience I have ever had with a hotel stay. I have had numerous experiences in hotels both in India and Australia. Booked two rooms for my close  family - 4 adults and 4 children. Being the height of winter and temperatures going below zero  on most nights it was a hassle asking the staff to turn on the generator power back up for AC heating each time there was a power cut. Second morning we were told that the generator blew off and they were organising a back up. On the third day the generator was replaced, but the staff still had to be reminded to turn the back up power on.
The courtesy, professionalism and behaviour of the General Manager was nothing to speak about. The GM told us that as we were the only turning on the generator for us as if doing us a favour. I wonder whose responsibility it was for regular service and maintenance of the hotel equipment including generator. I would like to challenge the GM to produce unedited CCTV recordings of my conversations with the manager and the staff about the issues we have raised and the manner in which they responded to me. When I tried to negotiate a discount for the inconvenience we had suffered, the main booking office had the audacity to tell me that if we are looking for a better service we should have booked a 5 star hotel, when all we had asked for is the service they had advertised and what is routinely expected from a 2 star hotel let alone a 5 star hotel. This is after I had refused their offer of a complimentary dinner late in the evening when we had already made planes for dinner with our friends who we were meeting after 20 years. If you are looking for a better service, please look around and by all means do not pay any advance booking fee. It is better to look around as the area of the hotel is isolated and not many services available after 8 pm including transport.
I felt so harassed by the GM and the booking office that I almost put in a complaint with the Tourist Police helpline. Never again with this hotel.

Terrible service

Worst place to stay at Srinagar , GENERAL MANAGER of this hotel is very arrogant and very rude and make excuses for providing any services , i suggest every one not to stay here as this place is very far from main hub like dal gate , food is not good , room heaters doesn't work in winters and u have to reach out / request for each and every service and the price of rooms is very high as well.

Horrible place to stay in SRINAGAR

The hotel is in an ideal location. It is really close to the Nishad Garden and offers a wonderful view of Dal Lake.
I want to express my gratitude to everyone who works there for helping me set up the decorations and other elements that made our anniversary memorable. 
I would to like to special thanks “Mr Irfan” who arranged special candle light dinner for our special day which made our night memorable and also “ Mr Aijaz and Mr towheed from house keeping who helped to clean our room and also helped in decoration.

Must recommend 

We had booked 2 nights stay at this hotel through Yatra portal (it was cheapest on the date of our booking) and we liked the place. It is a small hotel but provides good service to the guests. First, the place is located in a quiet locality overlooking the Dal Lake and about 500 meters from Nishat Bagh. The place is not crowded and you can have a great walk in the walkway / pavement of the Lake. Our room was in the first floor with a balcony (common with another room). The hotel provided complimentary breakfast. The restaurant is just okay with very limited options. But you can just walk out and get some good joints nearby for your dinner. The staff are nice people and restaurant serves food in your room if required. Beds are comfortable and bathroom is clean with hot water facility. The water kettle can be used for making tea / coffee in the room though they provide very limited number sachets. The stay was good. It has ample parking space. You can walk to the nearest departmental store (next building) to pick up good quality stuffs like juices, kawa, saffron, cakes and pastries, etc.

Nice and cosy place facing the Dal lake in a very quiet area

We checked in this hotel as part of our package for 2 nights. The hotel is located near Dal lake however it is far from most good restaurants. This hotel has in-house restaurant which serves fresh food but of average taste.
Rooms are very small and do not have sufficient luggage storage area. Room service is ok. 
Location is nice as it is very near to Nishat Garden and on the banks of Dal lake. Additionally there is a supermarket adjacent to it which is very good.

Good location

The stay was incredible. Clean rooms, friendly staff and ambience of the property was too good. Food options are a bit limited, more varieties should be given atleast in the breakfast. Rest the location, the beautiful view of dal lake from the room and the amenities are too good.

One of the best stays in Srinagar

Fabulous property in srinagar dal lake , relations is also well kinded b/w staff and customers especially restaurant staff is totally cooperative❤❤specifically Mr Adnan hassan  well soft spoken comnication skill thanks ❤They were really enthusiastic in serving the guest

Specially Thanks Adnan hassan

Excellent place to be there...great hospitality...good food...place is just opposite dal lake and just 500 meters away from Mugal Garden...if you need a good location to saty in Srinagar within your budget this is right place for you...

Visit to kashmir

Location, moderate number of guests and well mannered staff are the assets this property could proudly and genuinely boast of. And that's all you require for a leisurely trip in the valley. The staff are extremely helpful, when they are there, which occasionally isn't the case. They could become conspicuous by their absence in the morning when the guests go sightseeing. So , it runs the risk that the room doesn't get cleaned and the drinking water isn't replenished, but everyone is just a phone call away and serves you within minutes of the request.
The restaurant serves excellent meals with highly courteous service, but breakfast isn't served before 830am, and dinner opens only at 0830pm. That could  become a deal breaker for the breakfast plan as it delays other activities for the day, particularly the morning rush to Gulmarg. That said, a walk along the Dal lake, right across the boulevard is the perfect relaxation at any time of the day.

Lake Avenue

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