Name: Reflections Guest House
Address: 1/B North Lake Road Ooty 643001,North Lake Road, Ooty, Ooty, Ooty, 643001, India
Rating: 7

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Car rental

Airport transportation

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English

Languages Spoken

Free parking

Parking

Pets Not Allowed

Pets

Location

At the guest house

Room amenities

Coimbatore International Airport

Reflections Guest House

Ooty

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

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26-beds

27-beds

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3-beds

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31-beds

32-beds

33-beds

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38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

The guy that runs the place is really friendly which is a positive. 
The view of the lake is ok, except the lake glimmers grey with sewage pollution and old car tyres. 
The top level garden is pleasant and the plants are exotic. 
After 5 nights here I was concerned about breathing the mould from the bathroom which was really horrible. It appears they have given up trying to fight the mould and have let it take over. You have to ask for hot water once a day - the guy was obliging and the shower was hot. 
The bed needs a new mattress and the walls need some clean paint to cover up the shoes marks from people swatting mosquitoes. 
We didn’t intend to stay here and wouldn’t stay again.

Upon reflection, I would go elsewhere

This guest house has been run by the same family for 35 years and in some respects is showing its age.

Owner Prabu was friendly and has excellent English.

Do not stay here unless you can cope with climbing about 70 stairs.  Some of these are not at standard height.

My room had two singles pushed together.  Linen and pillows were good, although it lacked a top sheet.

With the temperature down to eight degrees Celsius overnight, the lack of heating may be of concern to guests from warmer climates such as many Indians.

The room had a chest of drawers and a luggage shelf plus two small bedside tables.  There was no chair to sit on.

Power points were well placed bedside.  Lighting was basic with one globe and a window fluro tube in the bedroom.

I was asked whether I preferred an evening or morning shower.  At 0700 hours there was no hot water.  I had to wait until 0755 before reception answered and was informed the hot water would be available in half an hour.  It took about 20 minutes.  Regulating the shower to avoid either scalding hot or very cold water was challenging.  

At Rs.1360 for the tariff, one does not expect the Ritz but surely 24 hour hot water ought be available. The handbasin was cold water only.  The room easily fogged with the shower on.

The toilet was obviously quite modern.  Soap, but not shampoo, was provided.

The room had a view of dirty Ooty Lake.  Perhaps some of its colour may be from tannins of Australian Eucalypt. - gum - trees widely, and unwisely as tgey are not oart if local ecology - planted, but I will not be drinking the lake water.

The cafe did not seem to be open at 0855 hours.  With no table and chair in the room, I did not want to eat on the bed.

WiFi was largely excellent.

It was an easy 350 metre walk to the railway station for highly recommended trains to Coonoor, but unfortunately the steam-operated rack railway 1 in 12 gradient down to Mett. Was closed for 10 days due to a landslide and then heavy follow up rains.  Thus was most disappointing.

There was no night traffic noise and thankfully no smoke smells.

The upper level has a small garden.

I could not switch on the small TCL flatscreen TV in the morning but this may have been my mistake.

Friendly owner, close to railway station but waited until close to 0830 hours for a hot shower

Rooms have serious damp issue and are smelly due to this. Staff treated us awfully, we paid for washing to be done and all of our whites were ruined. They chucked everything in one wash and a lot of our clothes were beyond repair. Over 10 items completely ruined. We had to go to them to tell them our clothes were ruined, they didn’t own up to the mistake or apologise but told us it was our fault as we should of separated the washing first - despite the fact we were paying 15-30 rupees PER item, not for one load. They offered no compensation for the ruined clothes but maintained it was our fault for not separating ourselves or telling them whites should be washed separately (isn’t this the first rule of laundry?!) The laundry was returned in a bucket, unfolded, just seems like a lazy and rude service with no care for you or your belongings. Stay here if you like, it’s budget friendly, but if something goes wrong expect no sympathy, apology or help, just rudeness. Whatever you do, don’t let them touch your laundry unless you have money for a new wardrobe!

Unapologetic when they ruined half our clothes in the wash - told us it was our fault!

Very lovely place. Good connectivity. Love the place. Friendly staff. Good deal. Near by Ooty lake. Ooty bus stand, Railways station, Ooty lake and toy train all are near by. Early morning lovely atmosphere. Superb climate.

Excellent budget friendly with lovely amenities

The location is fairly good with overview to a part of lake. Quite scenic. Also being close to Boat House - a spot of attraction makes it interesting to opt to stay here. Yet the path leading to the rooms is quite weird and at times you feel unsafe to clamber up! The rooms are poorly lit and very eerie looking! With such cool weather, the hot water availability for wash and bath is limited to the timings set by the hotelier!! Though the breakfast is free, the variety is limited only one item what is decided by the cook or the hotelier on a day and only three items are made available in rotation. The quality of food is just passable. The worst aspect is availability of the staff to provide service. Quite curt in response, rude and most of the times not available! No internal phone and need to contact the owner/manager on the phone and the signal being poor will leave you unable to contact!! Breakfast will be available only after 8,30 am and dinner only before 8.30pm!!! You feel that you are staying at the mercy of the hotelier!! The only saving grace was the soft spokenness and at times "going beyond to serve the customer" approach of the manager/owner. Maybe I will never again here!! Since the Value For Money is very low!!

Fab is not Fabulous in this Reflections!!

They cancelled by booking in last week of my travel. I booked the hotel 1 month before. In the last moment I had to search for another hotel. Beware of this hotel.  They don't have any policy. I am really disappointed of this behavior.

Booking cancelled at last moment

We really enjoyed staying here. Good sized rooms, and a lovely terrace with a lake view, a great spot to eat breakfast in the morning sun.  It was chilly at night, but there were plenty of covers on the bed.  Limited hot water but we didn't mind for the price. Very near the railway station and good for walking into town.  Really helpful staff. Would recommend.

Friendly, clean with a very nice terrace

Great guesthouse. 
The rooms are spotless and freshly painted, bathrooms look new and very clean.
Owner/staff are sweet and very helpful
Owner speaks perfect English.
Located just on the outside of town (but just a 3 Minutes walk from the center), so it’s quiet and calm with a nice terrasse for hanging out, drinking real coffee and home made cookies and snacks while looking at the lake.
We loved it!

Great guesthouse

There are 3 rooms on the top of the property, going up about 20-30 steps. There is a grass area with tables and chairs and a view to the lake in between some trees. In the mornings the sun is shining directly on the grass area on the doorsteps of the room - very pleasant after the chilly nights of January. The beds are comfortable and the pillows and duvets were made of feathers, whch made the bed super comfortable. Breakfast (which was not included) was served on the terrace in front of the room.  

Reflections Guest House

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