Name: Lagana Silent Valley
Address: 2/343 Adasolai Road Pudumund,Adasolai Road, Ooty, Ooty, Ooty, 643007, India
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Security guard

Garden

Terrace

General

Non-smoking rooms

Room service

Family room

Indoor Fireplace

Shower/Bathtub

Shower

Toiletries

Rooms

Laundry

Safe-deposit box

Wake-up service

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet access

Internet

Car rental

Transfer

Parking

First Aid Kit

Beauty and wellness

Location

At the hotel

Room amenities

Coimbatore International Airport

Lagana Silent Valley

Ooty

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Property not as published. Such a horrible place. Rooms are dirty smelly, no wifi, towels, soap, tissues, hot water. 10 of us had to check out the next day. One day nightmare is enough.
Do not recommend this place to anyone.

Sarasvathi

On 30/9 a group of 9 of us arrived at around 7 pm. To our surprise the rooms were not ready. Our agent booked 5 deluxe rooms for 2 nights. Before we could go into our room after waiting for some time a lady brought dinner menu with only 2 choice,  2 dish with chicken and 2 with egg. No choice we ordered and the food came after almost 2 hours plus.
Next when we went to the rooms, Omg, flies and mosquitoes everywhere, smelly rooms, stinky blankets, NO WIFI, no towels, soaps,tissues, no hot water, no lights in the bathroom, tv not functioning. WORST of all no one at the reception to help us to sort out things. When our agent asked us to check out this property on website, all looked good, in real it’s horrible.
False information on facilities provided. NOT as published. Our agent tried calling but no response as there was no one at the reception.
We somehow struggled and put up one night. Checked out next morning without breakfast as their breakfast are after 9am. 
Never would recommend this place at all. One and only Horrible hotel I hv come across in my life.

Horrifying Nightmares Services

We were a family of 9 from Malaysia. We decided to take a trip to Ooty from Coimbatore. After searching, we found silent valley, from the website, it all look beautiful thus we decided to book. But I wish I didn't. It was disappointing as hell. Nothing like what's shown on the website.

Upon reaching the hotel at about 7pm, it's was a horror. Firstly, there was no signs of saying which is the reception area, then once found, the reception area was empty. Waited 15 mins, nobody came, walked around, found 
some kids, asked them only to be told that there are people in the kitchen.Once at the reception, we requested for WiFi as we all wanted to inform our families back home, only to be told that there is NO WiFi but it damn well states in the website that WiFi is available. We were annoyed but fine, we have roaming, we left it. we showed our Agoda booking details, we got our rooms.

Before anyone of us were allowed to go in to the room, a lady comes up to us outside the reception areas, handing a hand written menu with just 5 options to choose from for dinner. It was crap but we were tired, hungry, sleepy and angry thus we just ordered. Then they told us that food would only be available at 9pm.

They led us to our rooms, the moment he opened the door, my first instinct was like WTF ?! The rooms had stale smell to it like nobody has stayed in there, the smell from the cupboard, OMFG, it's like a dead rat has died in there. There was no hot water kettle, glasses, the comforter was so thin(as a hotel, you know the weather in ooty), no towels, the bathroom had fungus on the walls, there was a dead plant in the room that was a place that attracted mosquitos. The moment we moved it out, the room was filled with mosquitos. Thr issue were the same for all the 5 rooms we booked. It was horrendous and we were to stay for 2 days and here we are planning to run immediately but we unable as it was unsafe to travel.

After inspecting the rooms, when I was about to unpack my bag, the lady owner comes to my room, to tell me that the room that I am in was booked by another person and they specifically asked for my room, she made me leave the room to be given a shittier room.

Then the food arrived at 10:10pm. It was cold, definitely not delicious at all. It was crap just like the damn hotel.

That's when we all agreed, we're leaving the next day itself. We all slept, woke up next day, to nothing and to be told that breakfast will only be served at 9am. And at 7am when breakfast wasn't ready, we were asked our menu for dinner which was the same as the previous night.

The worst hotel ever. The only amazing thing about this hotel is the view in the morning, other than that it's waste of your money. 

What's advertise in their website and other booking sites is a LIE. I HATE THIS PLACE AND NEVER WILL I EVER RECOMMEND THIS PLACE TO ANYONE AND I HOPE NOBODY WILL BE FOOLED LIKE WE DID.

Disgusting and Disappointing !!!! Never Ever !!! Please don't be fooled by what's shown in their website.

Excellent rooms, well maintained and nice cooperative staff, nice food...leisure place to visit and spend time with family/ couple/ friends/ groups...having good views. Small and suitable dinning hall... slight improvement needed on attending dining hall, while guests are there

Awesome Ooty with nice resort

Great place to visit. 
Just 5kms from the city. Very clean place. 
Beautiful view from the rooms. 
But average food. 
Excellent location and very good service. 
Infact owner was very good and friendly.
Totally had a very nice experience

Lagana Silent Valley

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