Name: Ciptaningati Hotel
Address: Jalan Argopuro, Batu, Batu, Batu, 65315, Indonesia
Rating: 7

Air conditioning

24-hour reception

Smoking areas

Security guard

Gift shop

Garden

Terrace

Express check-in

General

Room service

Family room

Smoke Detector

Minibar

Shower

Slippers

Toiletries

Rooms

Wheelchair Accessible

Accessibility

Iron and board

Luggage storage

Laundry

Concierge services

Wake-up service

Telephone

Services and amenities

Coffee/tea for guests

Breakfast

Restaurant

Coffeemaker

Meals

Free Wi-Fi

Free internet

Internet

Car rental

Transfer

English

Languages Spoken

Parking

Swimming pool

Indoor Pool

Outdoor pool

Pool and beach

Business center

Business

Beauty and wellness

Personal protection equipment for guests

Additional measures against COVID-19

Health and Safety Measures

Location

At the hotel

Room amenities

Abdul Rachman Saleh Airport

Ciptaningati Hotel

Batu

A relatively new hotel in Batu City, with a not too large entrance from the main road. The rooms are many, with quite complete facilities and there is also a swimming pool at the bottom of the back. Parking locations are available in several locations, just choose it, but you need to be careful with the up and down contours of the land.

New hotel in Batu City with a swimming pool at the bottom of the back

A  hotel with no redeeming features.    The building was poorly constructed    the room was tiny.  The bathroom was covered in mould and filthy .. the whole place felt unclean.  The towels thin and rough, probably about 10 years old.  

The breakfast i wouldn't touch   rotting fruit, coffee like pisswater, with communal bowls of creamer and sugar  the orange juice bore no resemblance...i suspect some packet mix, that you would get in the 70s .

Disgusting place, don't risk the pool,  that looked filthy 

Better to sleep in your car

Chose another place

Nothing special, just a regular budget hotel that you can choose while you are in Malang City. The service is just standard, not impressive but also not bad. The cleanlines of room is also standard, a bit dusty in some parts, but I can still sleep in.

Just a regular hotel

I like this hotel because the location closed to city center. 1. Breakfast need definitely improvement if you sell with higher rate. 
2. Please fix the room! There was a big hole in the ceiling of the bathroom, its paranoid to have a bath.
3. No need to hold the ID card, just make a copy.
4. TV channel blurred 
I love to stay again but hopefully they could so improvements.

Average

Checked in at 5AM and found used bed sheet (pictures attached). There's semen marks in the middle of the sheet, gum at the edge of the sheet, 2 black long hair and 2 black hair in the blanket. OMG! When we asked for fresh bed sheet and blanket the FO said the housekeeping just start at 7AM. Then he moved us to other room, not better! There was cigarette but and rubbish just when we came in to the room, bed sheet still look filthy but at least no semen and hair. Bathroom? Just close your eyes when you're in it. 
Hotel looks new, good price, good location but poor poor maintenance!

Preety good hotel but filthy and low maintenance

Most of the time we expect something more in return with a little that we give.

Sometimes we can get more from what we pay and sometimes NO...

What have been good:
1. Parking place is big
2. Pool is clean
3. Staff is polite
4. Good view
5. They provide water dispenser outside room
6. Located near tourist attraction ( Jatim Park 1, Jatim Park 2, museum Angkut) 

Need to be improve:
1. Breakfast management is terrible, the taste is so so, we have to be there early so that we can get breakfast, if not.. nothing left ..
2. No elevator, dont choose third floor
3. A bit smelly in  bathroom.. (i think they can buy cheap mothball)

If you ask me wether i want to go back here.. I'm not sure

What you pay is what you get

Basically, when you are checking in, make sure you look at the rooms first before moving in because once you did, they might charge you Rp.150.000,- if you request to change room. 

I had to go to receptionist twice before they agreed to change room (before that they said everything was full), argued I went down straight away after I entered the room when was told about the charges. They gave in after followed me to the first room and saw everything was still untouched. 

Get room facing courtyard/parking if you need absolute quiet to sleep. Be prepared to request for glasses, toilet tissue rolls, slippers, etc. 

Bathroom was filthy and smelly. There is one light that has to stay on in the room. The only way to turn it off is to shut down the whole room's electricity. Wifi can only be used on 1st floor. 

Family room was big though. It was cheap but will not stay there anymore. 

Breakfast, limited. Oh they ran out of bread one day. It was at 08.30. 

The receptionist in the morning are much nicer than the one at night. At least they would let you have extra blanket for Rp.30.000,- whilst the other one will just say not available. He said toilet roll was not available either but we managed to get one from the morning lady receptionist. Thank you lady receptionist!

Ciptaningati Hotel

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