Name: Villa Infinity Bali
Address: Jalan Pantai Pererenan, Canggu, Canggu, Canggu, 80351, Indonesia
Rating: 9

Elevator/lift

Ticket assistance

Garden

General

Laundry

Safe-deposit box

Concierge services

Dry-cleaning

Services and amenities

Breakfast

Restaurant

Meals

Free Wi-Fi

Internet

Tour assistance

Tourist services

Barbecue grill(s)

Barbeque

Recreation

Free parking

Parking

Conference Hall

Business

Babysitting and childcare

Kids

Pets Not Allowed

Pets

Location

At the villa

Echo Beach

Canggu Beach

Batu Bolong Beach

Tanah Lot

Kuta Beach

Seminyak Beach

Double Six Beach

Legian Beach

Segara Beach

Kuta Square

Tuban Beach

Waterbom Park

Ngurah Rai International Airport

Pura Taman Ayun

Jimbaran Beach

Garuda Wisnu Kencana Cultural Park

Ubud Monkey Forest

Uluwatu Temple

Ubud Palace

Nusa Dua Beach

Pandawa Beach

Tegallalang Rice Terrace

Bali Botanic Garden

Pura Ulun Danu Bratan

Mount Batur

Villa Infinity Bali

Canggu

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

Refused to refund us after we learned that a change of management was going to occur. We were 11 months out from our stay, and even then, the owner refused to support us. Extremely rude and so unprofessional.  Will not support or recommend others too.

money hungry. unprofessional. rude

It was the most amazing place the villa was very clean the staff were the most helpful and we wanted for nothing. The most amazing place for a wedding was an amazing day and the whole week was great a place the whole wedding party could stay.

Wedding

Beautiful Villa, Amazing staff, Lovely Facilities & catered to our every need. Highly recommend Villa Infinity. We stayed here as a group of 30+ people including children of all ages it was a wonderful experience, the staff were very friendly and helpful, lots of space  to cater for lots of different families..

Amazing Villa

We had the most amazing experience staying here. The Master bedroom suit is just stunning and the whole villa just took our breath away when we first arrived. Perfect for large group of people.
We stayed here for 7 days which included our wedding which was just perfect and more than we could ever imagined, The team from Bali wedding and events were so great to work with and made our day so special.
Above all the staff at the villa are what makes it especially the Manager just doing everything possible to make our stay more comfortable and accommodate our every need.

Incredible Villa

This was the second time I've booked Villa Infinity to hold my group of guests, and everything was even better than the first time round.
Firstly this isn't a new villa, and having stayed in A LOT of properties all over Asia I know how hard it is to maintain old buildings with the humidity, monsoon rains and wildlife etc. so of course the villa is showing some slight signs of its age, but they are actually undergoing constant refurbishments and the villa looks great!
The rooms are all huge, and all with brand new comfy beds, and the living space is just perfect for a large group.
We had 20 people staying and eating at the villa daily and everyone absolutely loved it.
The staff were always on hand to help with anything we needed and Putu the team manager went above and beyond what was expected of him, even going out and getting us pizzas one night when we couldn't get through to the restaurant on the phone. He would always make sure that everyone was happy before he left off each day and generally him and his team made the stay an absolute pleasure.
Coen the property manager was really helpful and always got back to my requests quickly, even helping me organise a surprise party for my guests on the last day by getting us a great local DJ and pop up bar.
We will be booking villa infinity again twice next year for our groups, and am actually reluctant to leave this good review in case they get too many bookings and can't fit us in 😉.
Thanks team!

Perfect accommodation for a large group

I have been living in Bali for more than 10 years and during that time I have visited many villas and event venues. Last weekend I attended a wedding in Villa Infinity, I did not know this venue before but I must say that this is a very unique place. I have not seen anything like it before. The location, the tropical garden, huge swimming pool and the set-up of the villa is simply stunning. The event itself was fantastic, everyone enjoyed this special place and was amazed how the bride and groom found this hidden gem. Bali keeps surprising me in good ways!

Hidden gem in Bali.

I had booked Villa infinity for my wedding in April 2019. 
We inspected the property back in August 2017 as we loved this villa and it was the perfect size/layout for our wedding. 

The villa was to include a driver, butler, welcome drinks upon arrival etc. 

Upon arrival we were greeted very quickly by the villa manager. 'Very quickly' meaning a quick hello and then he left. There was no explanation as to how everything works at the villa, will the staff be there 24/7, how/who do I contact, how does breakfast work, how does the driver work, which rooms do we have etc. No welcome drinks or anything.

We asked the ‘security guard’ out the front if he could give us a lift down the road, we paid him as we weren’t sure if he was our driver and had no way of contacting anyone as we were not given a wifi password and there was no other staff on the property. 

The lack of service then continued throughout the stay so I messaged the villa manager (who’s number I had to get off my external wedding planner), and expressed my disappointment the following day of check in.

I explained that the first night, 3 beds had to be changed as there were spiders and bugs covered in the bed, the rooms were full of bugs, some rooms did not lock properly (my sister actually got locked in her bathroom one day) and there was no communication. There really was no care factor towards my complaints from the manager and I felt this throughout our entire stay and following up after we left. 

The supervisor/butler did apologise after this and a couple of times during our stay (he was lovely) however it was too late at this stage and the issues did not stop. 

One morning we had to ask for a few towels to be replaced as they were full of holes and rips.. when you pay thousands of dollars to stay here, you would expect better!!

To add to all of the above when entering the kitchen one day to ask for something 2 of the staff were kissing, so unprofessional.

 I also explained to the villa manager that we had paid for every drive as we were not explained who our driver was or how it works.

To top all of this off, on our last day, my dad was ELECTROCUTED! I usually would never submit complaints like this however this is when I was fed up and decided to submit a formal complaint and requested for this to be passed onto the owners, as this could have ended tragically. 
We had the staff check if this was due to the wiring, and upon checking we discovered sticky taped wiring (see attached picture). This electrocution resulted in my dad having severe shoulder pain and he could not let go of what he was holding, he also has burn marks at the bottom of his feet from the exit wound.  This could have ended so much worse.

To add to the frustration, upon booking this villa in August 2017, we inspected the games room that the villa had, which included a pool table, couch, air con, tv etc.
One of the main reasons we booked this villa for our wedding was due to this room as the grooms could get ready in this large, air conditioned room with entertainment. 

Upon arrival we were shocked and disappointed to see that this room was full of mattresses and the pool table outside. The boys were then forced to get ready in one of the little spare rooms which mind you we had to request that the air con be fixed the day of the wedding as it was not working. 

To top all of this off, I expressed all of these complaints to the villa manager not only during our stay but after, I requested compensation as the experience and service we received was no where near worth the amount of money we had paid to stay here, the villa manager accused me of this being my plan all along and advised that the owner wanted nothing to do with my situation. 
He also referred to the villa as ''falling apart when i originally booked'' so I should be happy with what we received during our stay. 

I have received better quality and service in villas that I have only paid a couple of hundred a night for rather than thousands. 

Poor quality, poor service, extremely unfortunate as it could be an amazing villa if it was fixed up and run properly.

Thankfully due to our amazing external wedding planners this did not affect our wedding day however I could not wait to check out of this villa.

Our 3 night stay

I stayed at Villa Infinity with a group of friends and family in April for my husbands birthday. Villa Infinity was booked with only a few days notice for us due to a prior cancellation. Staff managing this villa are lovely & helpful, the grounds & pool are AMAZING but unfortunately the rooms need some love.

To summarise, outdoor bathrooms were not cleaned, outdoor bath smelt of vomit, bath tap & one shower head in master did not work. Floors hadn't been moped/cleaned & were covered in dust & dead insects. Safes in some rooms were broken. Doors in many rooms did not lock. Airconditioning in one room was broken. The sheets/towels need replacing as they are stained/very old (we were advised they did not have any replacement linen). 

The small bungalow room (the romantic room) had no hot water & there was an animal (mammal) building a nest in the roof above the bed. Our guest had to move rooms as it was burrowing all night & debris from its movements continued to fall on the canopy and bed. 
 
Kitchen didn't appear hygienic. After dinner on the first night the staff left food/bones on the kitchen bench. The following morning the kitchen was swarming with ants with the bin overflowing before staff arrived to prepare breakfast.

To top it off, we were advised check out was 10.30am however at 10am another group were being walking through the property and rooms. 

Our guests loved the villas communal areas and pool, but the rooms and attention to detail need alot of work.

Stunning property but rooms need some TLC

Spent two nights with my wife for the wedding of a niece who took the compound as a wedding venue. The property is located in a quiet area, overlooking paddy fields. We were assigned to a tiny shack located on one corner of the compound, secluded from the main buildings. The shack is made of roughly sawn wooden planks next to a stream and paddy fields. It is certainly the best part of the compound and nature lovers will love it very much. Swimmers will enjoy quite a stretch of swimming pool. Nuptial vows were conducted at the gazebo at the side of the stream with cascading water to add up to the solemnity of the ceremony. Dinner was set on the lawn with tasty food and wine. A one-man-band accompanied our meal and guests dancing afterwards. This compound is run by a very friendly and helpful couple, staff were also friendly and helpful. Truely an enjoyable and memorable experience.

Memorable!

I've spent two and a half months in Bali. I must say, we had our best time in canguu in this amazing villa. The pool and its rice field view is fantastic! During our time in the villa, the villa was just being renovated. But still at the time it was a perfect place to stay, I can't even imagine how this place will look like whenever the renovations are finished! It's a location for big events because it is insanely huge, perfect for weddings, birthday parties, etc. .The staff and the management team were very friendly, if we had any problems they always helped us! I wish you all the best, and I hope to see you guys some day again
Lots of love from the Germans 
Veli, Tamer and Michael

Villa Infinity Bali

Main amenities of the hotel

Location

Available rooms

Location

Description of the hotel

What other amenities are there?

Policies

Check-in terms and conditions

Additional information

Payment