Name: Helena Guest House
Address: Jl. Muria No.5 Oro-Oro Dowo Klojen, Malang, Malang, Malang, 65112, Indonesia
Rating: 6

Air conditioning

24-hour reception

Smoking areas

Smoke-free property

Garden

Television in lobby

Terrace

Express check-in

Private check-in/check-out

No elevators

General

Non-smoking rooms

Room service

Shower/Bathtub

Rooms

Laundry

Safe-deposit box

Dry-cleaning

Luggage storage

Services and amenities

Breakfast

Breakfast in the room

Vending machine

Microwave oven

Meals

Free Wi-Fi

Internet access

Internet

English

Languages Spoken

Free parking

Free Parking on Premises

Parking

Fax and copy machine

Business

Pets Not Allowed

Pets

Additional measures against COVID-19

Health and Safety Measures

Location

At the guest house

Abdul Rachman Saleh Airport

Helena Guest House

Malang

child-bed

child-bed-fee

external-private-bathroom

private-bathroom

shared-bathroom

10-beds

11-beds

12-beds

13-beds

14-beds

15-beds

16-beds

17-beds

18-beds

19-beds

2-beds

20-beds

21-beds

22-beds

23-beds

24-beds

25-beds

26-beds

27-beds

28-beds

29-beds

3-beds

30-beds

31-beds

32-beds

33-beds

34-beds

35-beds

36-beds

37-beds

38-beds

39-beds

4-beds

40-beds

5-beds

6-beds

7-beds

8-beds

9-beds

king-bed

queen-bed

limited-time

lounge

treatment

no-window

bay-view

bosphorus-view

canal-view

city-view

courtyard-view

garden-view

golf-view

harbour-view

inland-view

lake-view

land-view

mountain-view

ocean-front

ocean-view

oceanside

panoramic-view

park-view

partial-ocean-view

partial-sea-view

partial-view

pool-view

river-view

sea-front

sea-view

street-view

sunrise-view

sunset-view

water-view

with-view

annex

basement

main-building

1-bedroom

2-bedrooms

3-bedrooms

4-bedrooms

5-bedrooms

6-bedrooms

not-guaranteed

wired-internet-access

smoking

sauna

duplex

safe

mini-bar

breakfast-for-1

breakfast-for-2

pets-allowed

wi-fi

kitchen

We stayed for 2 nights in this lovely guest house. The rooms were clean, the bed was big, soft and good! The Indonesian breakfast was just perfect! Try to get a room upstairs due to to noise downstairs! Value for money! 

Warm welcome and a lovely breakfast!

This guesthouse is decorated in a very traditional Javanese style. Room is spacious, comfortable bed and very clean. 
I chose the traditional breakfast everyday nasi goreng, ayam bakar, soto ayam, fruits and traditional Indonesian cakes provided. Staff are very friendly, welcoming and very helpful for my first visit in Malang. Very cheap hotel with 5 star service. Perfect stay in Malang. 
Will definitely come back on my next visit 😊

Lovely guesthouse and good location 

My wife and daughter stayed there in mid-April, it's a budget place so expectations shouldn't be too high.  For a low-end place I look for good working aircon, cleanliness, none of that musty smell that signals a place where cleanliness is iffy.  I was saving money for more pricey things in Malang such as good restaurants (SaigonSan in the Tugu etc.) and the place fit the bill pretty well.  Good location in the middle of things.  They were helpful in setting up a good private tour to Tumpak Sewu falls, a highlight for any Malang trip.

Not bad for a budget place...

This guesthouse is quite nice and comfortable but the management needs to be improved.  It's located in the heart of Malang, in a quiet area.
The building is nice but the parking area only available for four cars. The rest should be parked outside.

Small Guesthouse in good location

When we arrived in this guesthouse, we were delighted because we were granted early check in for free. The receptionist staff was very friendly as well. However, we found the room stank of cigarette smoke, so we asked for another room. It was right next to the receptionist area. Since the guesthouse was not that busy when we stayed there, we found the room very comfortable and the only noise came from the receptionist staff himself.

The morning staff was really nice and friendly. The afternoon staff,on the other hand, made us feel that we werent wanted there. When we came back to the guesthouse in the afternoon, ha was playing some dangdut music very loudly while smoking. I saw some other staffs monopolizing the seating area provided for guests. They just sat there; their feet on the chair and smoking like a chimney. No smile..no greetings...as if we were some invinsible ghosts. We were not offered free coffee / tea / water facilities there, whereas the goods were provided in the dining area. They just drank coffee and kept on smoking on the chairs while ignoring us. 

When we came back to the guest house after having dinner...guess what...they were still there...doing the same thing. One of them even lying down on the chair,completely oblivious of paying guests. 

According to the booking information, breakfast was included in the package. No information what so ever was given regarding this by the hotel staff, and honestly, I was too upset to ask.

In terms of service...this is by far the worst guest house in the world I've stayed in. There are more guesthouses in the area,some even offer lower price with far better service. In spite of the friendly morning staff, we would never come back to this place. 

Helena Guest House

Main amenities of the guest house

Location

Available rooms

Location

Description of the guest house

What other amenities are there?

General

Rooms

Services and amenities

Meals

Internet

Languages Spoken

Parking

Business

Pets

Health and Safety Measures

Policies

Check-in terms and conditions

Additional information

Payment