Sheraton Surabaya Hotel and Towers

Name: Sheraton Surabaya Hotel and Towers
Address: Jalan Embong Malang 25-31, Surabaya, Surabaya, Surabaya, 60261, Indonesia
Rating: 9

1.8 kmfrom the city center

from 12,867 ₽

Super

9.0

Guests noted:

Value for money
8
Location
8
Cleanliness
8

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Swimming Pool

Location

Juanda International Airport • 14.1 km

Available rooms

Enter your dates of travel and we will display the current prices

No dates selected

If you don't know the specific dates yet, select approximate dates to see the price estimates.

Location

Jalan Embong Malang 25-31, Surabaya

Airports
Juanda International Airport • 14.1 km

Description of the hotel

Location

Here’s the hotel you always dreamed of: hotel «Sheraton Surabaya Hotel and Towers» is located in Surabaya. This hotel is located 2 km from the city center.

At the hotel

You can stop by the bar. Taste the local cuisine and have a rest in the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi on the territory will help you to stay on-line.

If you travel by car, there’s a parking zone. Also, the following services are available for guests at the hotel: a massage room, a sauna, a steam bath, a spa center and a doctor. Sports fans will be able to enjoy a fitness center and a gym. Get ready for a fun and exciting vacation! Here’s what you will find on the premises: a barbeque area.

Swimming fans are going to enjoy a pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. The tour assistance desk of the hotel will help you book an excursion. For the free movement around the city, the hotel offers a transfer for you.

Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel will be happy to talk to you in English.

Room amenities

Guests will find the following in the room: an alarm clock, a shower, a TV, a mini-bar, a bathrobe and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Year of construction

1995

Year of renovation

2010

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms and floors

348 rooms • 28 floors

What other amenities are there?

General

ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher

Rooms

Room service
Fridge
Family room
Smoke Detector
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Bathrobe
Alarm clock
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant

Services and amenities

Ironing
paid for separately
Luggage storage
Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Breakfast in the room
Cafe
Restaurant
Snack bar
Kitchen
Bottled water
Kettle

Internet

Free Wi-Fi

Transfer

Shuttle
paid for separately
Car rental
paid for separately
Airport transportation
Transfer services

Languages Spoken

English
Multi-language staff

Tourist services

Tour assistance

Recreation

Barbecue grill(s)
Barbeque
Sun Deck

Parking

Parking
Parking nearby

Pool and beach

Swimming pool
Spa tub
Outdoor pool
Pool facilities
Beach/pool towels

Business

Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Tennis court
Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
paid for separately
Steam room
Sauna
Spa
paid for separately
First Aid Kit

Kids

Children swimming pool

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 15:00

15:00

Check-out
Until 12:00

12:00

Paid on the spot

Additional bed

Maximum number	Price
Must be clarified on the spot	786500 IDR per guest per night

Parking

Location	Price
on-site	50000 IDR per room for the entire period of stay

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Fee for buffet breakfast: IDR 312180 per person (approximately)
Airport shuttle fee: IDR 460000 per vehicle (one way)
Self parking fee: IDR 50000 per stay
Valet parking fee: IDR 50000 per stay
Rollaway bed fee: IDR 786500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — IDR

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

The prices are lower in the mobile app

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

9.0

Super

Based on 1019 reviews from guests around the world

Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
8
Room
8
Service
8
Wi-Fi quality

Reviews

Sheraton Surabaya Hotel and Towers

Review sorting

by rating (highest first)

Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used