Garden Palace Hotel

Name: Garden Palace Hotel
Address: Jl. Yos Sudarso 11, East Java, Surabaya, Surabaya, Surabaya, 60271, Indonesia
Rating: 7

2.2 kmfrom the city center

from 2,435 ₽

Very good

Guests noted:

Value for money
8
Location
8
Cleanliness
8

Main amenities of the hotel

Free Internet
Transfer
Parking
Suitable for children
Fitness centre

Location

Juanda International Airport • 13.7 km

Available rooms

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Location

Jl. Yos Sudarso 11, East Java, Surabaya

Airports
Juanda International Airport • 13.7 km

Description of the hotel

Location

Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel «Garden Palace Hotel» is located in Surabaya. This hotel is located nearby from the city center.

At the hotel

You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. Have a cup of coffee in the cafe and, who knows, maybe it’s going to be the best one in the city. Want to be always on-line? Wi-Fi is available.

If you travel by car, you can park in a parking zone. The beauty and wellness services: a massage room, a spa center and a doctor. Sports fans are going to love a fitness center and a gym. For participants of business meetings, there is a business center.

To book an excursion, consult the tour assistance desk of the hotel. If you want to make your journey even more comfortable, you can order a transfer. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, press, car rental, a safe-deposit box and a concierge.

The staff of the hotel speaks English.

Room amenities

In the room, there is a shower, a TV and slippers. Please note that the listed services may not be available in all the rooms.

Facts about the hotel

Type of electrical socket

Type C

230 V / 50 Hz

Type C

(grounded)

230 V / 50 Hz

Number of rooms

350 rooms

What other amenities are there?

General

Shopping on site
Air conditioning
24-hour reception
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Express check-in/check-out
Garden
Television in lobby
Fire Extinguisher

Rooms

Non-smoking rooms
Room service
Interconnecting rooms available
Fridge
Family room
Indoor Fireplace
Smoke Detector
Cable TV
TV
Hairdryer
Shower/Bathtub
Bathtub
Shower
Wardrobe/Closet
Slippers
Toiletries

Accessibility

Accessibility features
Wheelchair Accessible

Services and amenities

Laundry
paid for separately
Safe-deposit box
Concierge services
Dry-cleaning
paid for separately
Luggage storage
Wake-up service
Telephone

Meals

Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Bottled water
Kettle

Internet

Free Wi-Fi
Internet
paid for separately

Transfer

Shuttle
paid for separately
Airport transportation
paid for separately
Car rental
paid for separately
Taxi booking

Languages Spoken

English
Multi-language staff

Tourist services

Tour assistance

Recreation

Nightclub

Parking

Parking
Parking nearby

Business

Business center
Fax and copy machine
Meeting and presentation facilities
Conference Hall

Sports

Fitness facilities
Gym

Beauty and wellness

Doctor
Massage
paid for separately
Spa
paid for separately
First Aid Kit

Kids

Babysitting and childcare

Pets

Pets Not Allowed

Health and Safety Measures

Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Additional measures against COVID-19

Policies

Check-in terms and conditions

Check-in and check-out

Check-in
After 14:00

14:00

Check-out
Until 12:00

12:00

Additional information

To prevent the spread of the Mpox virus, the Indonesian Ministry of Health has resumed health screening for international travelers (both Indonesian and foreign nationals) entering Indonesia from August 27, 2024. This includes completing an electronic self-declaration form called SATUSEHAT Health Pass, which must be completed on a dedicated web platform.

Know Before You Go

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Breakfast fee: IDR 121000 per person (approximately)
Airport shuttle fee: IDR 250000 per vehicle (one way)
Self parking fee: IDR 6000 per day
Valet parking fee: IDR 20000 per day
Rollaway bed fee: IDR 422000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Payment

In the hotel

In cash	By bank card
In the currency of the hotel — IDR

On the website

Some rates can be paid by bank card when booking online. You can use points to make a partial or full payment of your booking. You can pay for your booking by using a promo code if you have one.

In the mobile app

Get an extra discount when you log in.

For corporate clients

If you'd like to pay for the order by wire transfer as a legal entity, please send an e-mail to corp@ostrovok.ru

Learn more

Very good

Based on 368 reviews from guests around the world

Cleanliness
8
Hygiene products
Location
8
Meals
Value for money
8
Room
6
Service
8
Wi-Fi quality

Reviews

Garden Palace Hotel

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Mobile app

Our app has lower prices and more options! You can also pay by Apple Pay and Android Pay there. Besides, you can easily access your booking vouchers in your personal account even if you're offline.

Policy on storage and handling of personal data Recommendation technologies are used