Name: Annie's Cottage
Address: Doonamona Clogher, Ballinrobe, Ballinrobe, Ballinrobe, 0000, Ireland
Rating: 9

Smoke-free property

Heating

Newspapers

Garden

All Spaces Non-Smoking (public and private)

General

Family room

Rooms

Ironing

Services and amenities

Diet menu (on request)

Restaurant

Packed Lunches

Meals

Free Wi-Fi

Internet

Bike rental

Hiking

Fishing

Recreation

Parking

Free Parking on Premises

Swimming pool

Pool and beach

Darts

Cycling

Fitness facilities

Sports

Massage

Beauty and wellness

Family/Kid Friendly

Kids

Pets Not Allowed

Pets

Extra decontamination measures

Contactless check-in and/or check-out

Additional measures against COVID-19

Health and Safety Measures

Location

At the cottage

Ireland West Airport Knock

Annie's Cottage

Ballinrobe

Had a 2 night stay at the Helm with a group of friends. We were in a 3 bed apartment and it had everything we needed. Beds were comfortable and the apartment was very clean. We had breakfast in the bar downstairs which was included in the price. We asked for a late checkout as our train was in the afternoon and the staff were so accommodating. The only small negative was the wifi but it wasn't a big issue. I would definitely recommend particularly for groups of friends. It is very budget friendly.

Exactly what we needed

Stayed overnight here at short notice. Lovely apartment. Very friendly staff and great restaurant bar. Very enjoyable and great location. Highly recommended. I shall rreturn during the summer. Can walk along the waterfront and easy parking.

Nice

Location was brilliant in the quays in Westport! Breakfast was really good full Irish! View of harbour was fabulous. Couldn’t ask for a better location to get around Westport. Slight walk into the town from the quays but not too long.

Lovely apartments for weekend break 

Just home from overnight stay in the Helm apartments in Westport. Would highly recommend them and Vinny & his staff were excellent. We booked the restaurant for a family meal 12 of us in total and the food & service was amazing. Prices were so reasonable and included breakfast. Definitely worth a visit

One night stay

For Food & accommodation you cannot get better than the Helm. Staff are Top Class & most helpful. The perfect place to stay. Well done to all the staff. A Great stay !!!  You will Not be disappointed with your stay at the Helm !!! 

The Helm, The Best !!

Stayed for a night recently in one of the apartments over the Helm Bar. Spotlessly clean, very functional and staff couldn't be nicer. Had dinner on the evening of arrival and breakfast the following morning in The Helm Bar and we were extremely pleased with the service and quality. We will definitely be back.

Top marks

4 of us stayed in a 3 bed apartment and it was absolutely fine. Not sure what more you can expect.
The bar was fully booked so we couldn’t have a drink but there is a great wee bar down the road called the Quays which was perfect.
The breakfast was spot on.
Would go again

Great wee spot

Disappointed with our stay here- paid almost 200 a night for a very basic and dated apartment ,  we had booked what we believed to be an apartment over the bar and restaurant however on arrival were given an apartment across the road in cinnamon wharf, which is mainly long term residents and was in no way suitable for a family holiday. While clean and functional , it was in dire need of a lick of paint , the bathroom needs updating and the  communal outdoor area- a couple of wicker chairs and tables -  was dirty and unkempt.
We had breakfast in the bar as part of our package , no explanation as to what was on offer, we discovered the cereals and juice only on day 2., We also felt tables were way too close together and no details were taken for contact tracing.  On our last day there were only 2 waitresses serving  an almost  full room and we waited 45 minutes after getting coffee and toast before we got breakfast- the blonde waitress ok duty was apologetic and brought fresh toast , which was appreciated.
On check out , there was a problem with the visa machine, which kept rejecting my card , seemingly due to internet issues- I ended up walking in the rain to the nearest atm withdrawing cash and walking back to pay- despite the issue being with the card machine / internet in the helm, there was no apology and in fact I was made to feel like an inconvenience to the dark haired  lady, not wearing uniform, who was on duty-  she tutted and tapped her fingers repeatedly on the counter during this interaction- not good enough when the problem lay with the business. A brush up on customer service skills wouldn't go amiss.

Disappointed

No covid rules adhered to

We stayed here in July and I was shocked when o walked in to the restaurant. The staff were waiting on tables and no wearing masks. There was no hand sanitiser in use and customers were also walking around without wearing masks. It was a totally unsafe environment and very disappointing to see when so many other places are following the guidelines . We got a refund of for our breakfast for the remaining two morning of our stay . 
We had our breakfast next door in the creel which was much more relaxing and enjoyable I forgot part of our coffee machine and the staff were kind enough to forward it on without charging us .

Very disappointing

Spent the weekend at the Helm with a group of friends for my sisters Hen Party, sharing 3 apartments.  From the initial booking with Vinny the experience was fantastic!  Apartments so spacious and spotlessly clean with all one could ask for on a self catering weekend away.  Excellent location for exploring Westport, we stayed around the harbour most of the weekend but did walk into town on the Saturday which took around 20mins.  Breakfast was served in the restaurant up until 10.30am which was fresh and delicious.  We dined in the restaurant on the Saturday evening the staff was helpful and friendly and food Beautiful!  A special shout out to Caroline in the Restaurant who seemed to be there every hour of our weekend thank you so much for your kind hospitality we will be sure to return.

Annie's Cottage

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Available rooms

Location

Description of the hotel

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Additional information

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